The Keys to TWI Rollout and Sustainment

Features By: Art Smalley , Patrick Graupp & Scott Curtis
Art Smalley , Patrick Graupp & Scott Curtis

TWI rollout and sustainment lean methodologyFEATURE – The use of TWI is widespread, but course material doesn’t tell us much about rolling out programs and ensuring their sustainment over time. The authors come to the rescue, discussing how we can ensure the success of TWI.

Developing Problem Solvers to Mould Better Parts

Features By: Catherine Chabiron
Catherine Chabiron

Gemba walk Alliance ChabironNOTES FROM THE GEMBA – This month, Catherine visits a metal injection moulding specialist and hears about the strong link between growing people’s capabilities with lean thinking and staying competitive in a complex market.

Enough with the Waiting!

Features By: Intensive and Critical Care Team
Intensive and Critical Care Team

lean project intensive care siena hospitalFEATURE – Having dedicated clinical paths for specific types of patients is a well-known method for reducing waiting times. By doing it, Siena University Hospital managed to slash delays by 80%.

Got Lean?

Interviews By: Mark Huitema
Mark Huitema

FrieslandCampina lean programINTERVIEW – One of the world's largest dairy cooperatives, FrieslandCampina, has embarked on an ambitious global lean journey. Along the way, they found how critical leadership engagement is.

Lean Success and the Power of Networks

Features By: Paul Pejsa
Paul Pejsa

lean healthcare hospitals networkingFEATURE – This article shares the lean journeys of four North American hospitals, and their learning's, reminding us that being part of a network of likeminded practitioners is critical to our success.

Managing to Create Problem Solvers

Interviews By: César Gon & Bruno Guicardi
César Gon & Bruno Guicardi

CI&T lean thinking agileINTERVIEW – CI&T is a very successful Brazilian IT and software engineering company that has found in lean thinking a way to build on its agile work while better approaching leadership development.

United… Against Customer Value

Columns By: Boaz Tamir
Boaz Tamir

Boaz Tamir on United AirlinesCOLUMN – Last month a video surfaced of a passenger being forcibly removed from an overbooked United Airlines flight and the Internet went ablaze. What does this story tell us about the relationship between profitability and customer value?

LEI at 20 – Where Are We Going Next?

Womack's Yokoten By: Jim Womack
Jim Womack

LEI turns 20 hanseiWOMACK'S YOKOTEN – As the Lean Enterprise Institute turns 20, its founder provides us with a bit of hansei on where we are and where we are going next as a community, and on what challenges we might tackle.

Listen to the Lean Fiddler

Profiles By: Roberto Priolo
Roberto Priolo

Mirette Kangas lean thinking profilePROFILE – Persevering, letting people inspire you and committing to continuous learning. These are the things you need to do to successfully embrace lean thinking and, it turns out, learn to play the violin.

The Lean Zoo

Case studies By: Jeff Foster
Jeff Foster

lean at San Diego ZooCASE STUDY – Lean thinking is transforming San Diego Zoo Global, helping this century-old organization provide a better experience to its visitors and a better life to its animals.

The Lean Secret to Making Elephants Dance

Features By: Michael Ballé , Eve Parier & Dan Jones
Michael Ballé , Eve Parier & Dan Jones

lean plan Parier Balle JonesFEATURE – Is there such a thing as a lean plan? There is, but it's not an off-the-shelf solution that will appease your boss – and that's why traditional, bureaucratic organizations continue to exist.

Lean at Your Service

Interviews By: Beau Keyte
Beau Keyte

lean services interviewINTERVIEW – With more and more organizations in the service sector adopting lean thinking to turn around their modus operandi, it only makes sense to highlight the struggles and misconceptions they still encounter.

The Work of Management

Interviews By: Jim Lancaster
Jim Lancaster

work of management Lancaster interviewINTERVIEW – Does your company feel like a sand castle? Do you struggle to sustain lean results? At the recent Lean Transformation Summit, the CEO of Lantech told us how the firm is using daily management to prevent “deterioration”.

Patient Welfare First

Features By: Intensive Care Nursery team
Intensive Care Nursery team

Siena hospital neonatal careFEATURE – Another month, another story of a lean project told by the Siena hospital front-line folks. This time we take you to the Intensive Care Nursery, whose layout was transformed to provide better care to premature newborns.

Lean Is No Dummy Pill

Features By: Catherine Chabiron
Catherine Chabiron

Proditec gemba walk ChabironNOTES FROM THE GEMBA – Follow Catherine on another one of her gemba walks around French companies. This time, she visits a manufacturer of inspecting machines near Bordeaux, with a visionary leader and a great story.

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