Building Quality and Capabilities

Features By: Catherine Chabiron
Catherine Chabiron

gemba walk Paris Ouest ConstructionNOTES FROM THE GEMBA – With a strong focus on quality and on solving problems once and for all, Paris Ouest Construction has managed to weather the storm of the recession, the author finds out during a gemba walk.

With Code It's Outcome That Matters, Not Output

Features By: Jeff Gothelf
Jeff Gothelf

Jeff Gothelf outcome digital teamsFEATURE – A traditional output-based mindset is not appropriate in the digital world. In this piece, the author explains why digital product teams should be managed to outcomes, instead.

Reorganizing the Work of a Surgery Department

Features By: Davide Lastrucci & Carmela Sorriso
Davide Lastrucci & Carmela Sorriso

Nurses transforming surgery FEATURE – We can't go wrong when we trust our people to take the initiative that we will improve their work... that's how Siena University Hospital cut its procurement lead-time in Surgery by two-thirds.

The Planet-Saving Power of 5S

Features By: Kelly Singer
Kelly Singer

5s and lean thinking to save the planet

FEATURE – The many benefits of 5S are well known, but few people realize the positive impact the technique can have on our environmental performance, says our lean and green correspondent after visiting Tokheim Italia.

Making Banking Lean… and Innovative

Case studies By: Paul Cobban
Paul Cobban

Lean thinking at DBS BankCASE STUDY – Over the past few years, DBS Bank in Singapore has undergone an extraordinary turnaround inspired by lean. Here, the COO explains how the company has become the world's "best digital bank".

Take the Lean Leap, Start Learning

Columns By: Boaz Tamir
Boaz Tamir

Creating a learning environment in our lean companiesCOLUMN – Creating a learning environment that welcomes problems and experimentation and adapts to market changes should be our main objective. So why do we stick to obsolete ways to teach and develop people?

The Lean Shut-Down of Toyota Australia

Womack's Yokoten By: Jim Womack
Jim Womack

Toyota Australia lean thinkingWOMACK'S YOKOTEN – On October 3, Toyota will cease its manufacturing operations in Australia, but the way it is managing the transition - in the leanest way possible - holds great lessons for us all.

A New Chapter in Our Lean Journey

Features By: Mike Schembri
Mike Schembri

Mike Schembri on book clubs at Fuji Xerox AustraliaFEATURE – Upon realizing they were struggling to engage people in continuous improvement, Fuji Xerox Australia’s IT team found a unique way to breathe new life into its lean efforts… a book club.

Pushing Higher Education Higher

Case studies By: Valerie Runyan
Valerie Runyan

CASE STUDY – An Australian university has been applying lean to streamline and improve its processes, discovering along the way how big a change the methodology can affect in the organization's culture.


Profiles By: Roberto Priolo
Roberto Priolo

PROFILE – Another month, another inspiring profile of a lean practitioner. We were impressed by Dr Billi’s deep conviction in the idea that, first of all, leaders must be learners. You will be too.

The Best of Three Worlds

Interviews By: Mariya Breyter
Mariya Breyter

Dun & bradstreet lean transformationINTERVIEW – Business services company Dun & Bradstreet learned that the best way to tackle organizational challenges is using a combination of agile, lean startup and more traditional lean principles.

The Keys to TWI Rollout and Sustainment

Features By: Art Smalley , Patrick Graupp & Scott Curtis
Art Smalley , Patrick Graupp & Scott Curtis

TWI rollout and sustainment lean methodologyFEATURE – The use of TWI is widespread, but course material doesn’t tell us much about rolling out programs and ensuring their sustainment over time. The authors come to the rescue, discussing how we can ensure the success of TWI.

Developing Problem Solvers to Mould Better Parts

Features By: Catherine Chabiron
Catherine Chabiron

Gemba walk Alliance ChabironNOTES FROM THE GEMBA – This month, Catherine visits a metal injection moulding specialist and hears about the strong link between growing people’s capabilities with lean thinking and staying competitive in a complex market.

Enough with the Waiting!

Features By: Intensive and Critical Care Team
Intensive and Critical Care Team

lean project intensive care siena hospitalFEATURE – Having dedicated clinical paths for specific types of patients is a well-known method for reducing waiting times. By doing it, Siena University Hospital managed to slash delays by 80%.

Got Lean?

Interviews By: Mark Huitema
Mark Huitema

FrieslandCampina lean programINTERVIEW – One of the world's largest dairy cooperatives, FrieslandCampina, has embarked on an ambitious global lean journey. Along the way, they found how critical leadership engagement is.

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