What It Means to Manage from the Gemba

Columns By: Boaz Tamir
Boaz Tamir

gemba walk show respect Boaz TamirCOLUMN – Want to grasp the current situation? Then you must go to the gemba, but it would be a mistake to think that alone is enough to change your business… you also have to ask why and show respect.

Toyota’s Green Strategy

Interviews By: Steve Hope
Steve Hope

Environmental strategy at Toyota lean thinkingINTERVIEW – It might seem a paradox that the world’s largest automaker is setting the pace for corporate social responsibility. Then again, Toyota never really followed the status quo. Kelly Singer interviews Toyota's Steve Hope.

DIY Lean for Children with Cerebral Palsy

Features By: Gillian Saloojee
Gillian Saloojee

DIY lean thinking at Malamulele Onward FEATURE – At Malamulele Onward in Johannesburg, a do-it-yourself lean transformation is increasing the impact the nonprofit organization is having on South African children living with cerebral palsy.

Lean for Sustainable Fashion

Features By: Johanne Read and Tess De Mesa with Alice Lee
Johanne Read and Tess De Mesa with Alice Lee

lean thinking for sustainable fashion at Eileen FisherFEATURE – Designing beautiful work helps design beautiful clothes. Here’s the story of how women’s clothing brand Eileen Fisher found in lean a way to support its environmental sustainability strategy.

The Swedish Museum That Highlights Failure

Interview By: Samuel West
Samuel West

Museum of Failure opens in SwedenINTERVIEW – Last month the Museum of Failure opened in Sweden. We caught up with the curator, who tells us what the museum is all about and why failure is now “cool”.

Four Things Lean Thinkers Know (and Others Don’t)

Features By: Arnaldo Camuffo
Arnaldo Camuffo

Arnaldo Camuffo on things lean thinkers knowFEATURE – We tend to take the “goodness” of lean for granted, but – the author says – we should stop and think about what makes lean a good business practice. Why is it a way of thinking all businesses should adopt?

Driving Down a Leaner, Greener Road?

Womack's Yokoten By: Jim Womack
Jim Womack

Jim Womack drives the Toyota Mirai lean and greenWOMACK’S YOKOTEN – After a road trip from Boston to Philadelphia driving Toyota’s hydrogen fuel-cell Mirai, Jim reflects on lean and green and why the two are not necessarily the same.

One Process to Improve Them All

Interviews By: Monga T. Krishen
Monga T. Krishen

Lean principles and lean tools and NPCCINTERVIEW – We speak with the National Petroleum Construction Company in the Emirates, learning how improving one of their critical processes is boosting the spread of lean thinking across the business.

Early Successes for Long-Term Lean

Features By: An Emergency Department team
An Emergency Department team

FEATURE – The importance of leveraging early successes to drive engagement to lean is often talked about. The story of this Brazilian hospital confirms this is the way to go.

Driving Lean Change with CI Boards

Features By: Deanna Hall
Deanna Hall

continuous improvement boards visual management lean thinkingFEATURE – The Continuous Improvements Boards at the Round Mountain mining site have been critical to shifting the company's culture... the secret, it turns out, is always providing feedback on people's suggestions.

Building Quality and Capabilities

Features By: Catherine Chabiron
Catherine Chabiron

gemba walk Paris Ouest ConstructionNOTES FROM THE GEMBA – With a strong focus on quality and on solving problems once and for all, Paris Ouest Construction has managed to weather the storm of the recession, the author finds out during a gemba walk.

With Code It's Outcome That Matters, Not Output

Features By: Jeff Gothelf
Jeff Gothelf

Jeff Gothelf outcome digital teamsFEATURE – A traditional output-based mindset is not appropriate in the digital world. In this piece, the author explains why digital product teams should be managed to outcomes, instead.

Reorganizing the Work of a Surgery Department

Features By: Davide Lastrucci & Carmela Sorriso
Davide Lastrucci & Carmela Sorriso

Nurses transforming surgery FEATURE – We can't go wrong when we trust our people to take the initiative that we will improve their work... that's how Siena University Hospital cut its procurement lead-time in Surgery by two-thirds.

The Planet-Saving Power of 5S

Features By: Kelly Singer
Kelly Singer

5s and lean thinking to save the planet

FEATURE – The many benefits of 5S are well known, but few people realize the positive impact the technique can have on our environmental performance, says our lean and green correspondent after visiting Tokheim Italia.

Making Banking Lean… and Innovative

Case studies By: Paul Cobban
Paul Cobban

Lean thinking at DBS BankCASE STUDY – Over the past few years, DBS Bank in Singapore has undergone an extraordinary turnaround inspired by lean. Here, the COO explains how the company has become the world's "best digital bank".

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