INTERVIEW - Joanna Omi shares the story of the transformation of New York City's public hospitals system, which leveraged lean management principles and techniques to improve the quality of healthcare and boost organizational performance.
INTERVIEW – How do you communicate a consistent message to thousands of employees working across a fragmented and extremely diverse network? Catherine Blay, from French postal service La Poste, tells us.
CASE STUDY - How does lean contribute to making Melbourne one of the world’s most liveable cities year after year?
ARTICLE - We are often told that employee resistance to change is natural, but it’s really just the result of a wrong approach to lean thinking. Learn to effectively engage people and change will follow.
INTERVIEW - Thanks to strong leadership support and an effective system to partner with private sector firms, Washington State is proving how successful lean production principles can be in a government setting.
ARTICLE - The set of guidelines explained in this article will help you to understand how to properly structure your lean transformation, keeping into account the entire organization as it tries to embrace and manage change.
CASE STUDY - An approach based on Lean Daily Management System and experiments in a model area led an Italian manufacturer of combine-harvesters to become one of the leanest organizations in the Veneto region.
CASE STUDY - What does having a new “true north” mean? Following a merger with a large healthcare group, Brazil-based outpatient cancer treatment center Instituto de Oncologia do Vale is looking at ways to seamlessly spread its successful lean management system to new operations and facilities.
INTERVIEW - To really change, an organization must use lean management as a strategic asset rather than just a set of tools. In this interview, Art Byrne talks about rewarding people and the process of transforming companies.
CASE STUDY - In November last year, a town in the West Midlands made the headlines after a survey named it the best place to live in the United Kingdom. Lean may not be directly responsible for the achievement, but there is little doubt it gave its contribution. LGN speaks with Solihull Metropolitan Borough Council to hear what it takes to bring lean thinking to local government and change the lives of citizens.
CASE STUDY - Faced with high costs, low demand and growing competition from China, Turkish textile manufacturerYesimmanaged to develop a competitive advantage by transforming the way it does business with lean thinking and increasing its focus on the customer.
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