PROFILE – Lean leaders are often tempted to jump in and fix the problems they see. Julie McGrory is successfully transforming the culture of a large and traditional government organization by learning to take a step back and letting people take the lead.
INTERVIEW – At the recent UK Lean Summit, Ian Hurst and Keith Edwards of the Toyota Lean Management Centre ran an insightful workshop on standard work. We sat down with them to discuss standardization, respect for people and waste elimination.
OPINION - Managers who want to hold on to their hierarchically controlled businesses and defend them against creativity and change are not protecting their organizations, but putting them at risk.
CASE STUDY - HM Courts & Tribunals Service has been using lean ways of working for over six years, learning many lessons along the way and achieving some fantastic wins.
FEATURE ARTICLE – Introducing initial assessments by senior doctors and bedside diagnostics to improve the efficiency of the Emergency Department: a lean healthcare experiment in England.
ARTICLE – In the Shatila camp south of Beirut, a self-help program is making a difference in the lives of Palestinian refugees, engaging them in rehabilitating their shelters.
ARTICLE – What makes a mentor-mentee relationship successful? This intimate account comes all of the way from a Tanzania healthcare organization, and proves how lean is fundamentally about “caring for people.”
ARTICLE - What do Toyota and Procter&Gamble have in common? A passion for developing people, a focus on customer satisfaction, and... enviable results that are sustained over time.
CASE STUDY - Through the involvement of front line staff, Hartmann’s production plant near Barcelona is paving the way for an expansion into different markets and inspiring the adoption of lean across the multinational.
ARTICLE - Develop your people if you want to develop a better (lean management) system in your business. This is the key message of this article, which looks at the role of management in an organization and in society.
In this month’s column, Michael Ballé tells us why pursuing human growth as part of our lean efforts is meaningless until we fully master our pull systems.
ARTICLE - Mark Reich, Director of Strategy and Operations at the Lean Enterprise Institute, shares some of the key lessons he learned throughout his career at Toyota.
ARTICLE - Can a company be considered lean if its improvement efforts result in layoffs? Michael Ballé, PhD answers this frequently asked question drawing from his own experience dealing with organizations.
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