FEATURE - What if it were your staff driving change rather than managers? A focus on improvement at the front line and on people development proved critical to the lean transformation of a Stanford hospital.
PROFILE – Lean leaders are often tempted to jump in and fix the problems they see. Julie McGrory is successfully transforming the culture of a large and traditional government organization by learning to take a step back and letting people take the lead.
INTERVIEW – At the recent UK Lean Summit, Ian Hurst and Keith Edwards of the Toyota Lean Management Centre ran an insightful workshop on standard work. We sat down with them to discuss standardization, respect for people and waste elimination.
OPINION - Managers who want to hold on to their hierarchically controlled businesses and defend them against creativity and change are not protecting their organizations, but putting them at risk.
CASE STUDY - HM Courts & Tribunals Service has been using lean ways of working for over six years, learning many lessons along the way and achieving some fantastic wins.
FEATURE ARTICLE – Introducing initial assessments by senior doctors and bedside diagnostics to improve the efficiency of the Emergency Department: a lean healthcare experiment in England.
ARTICLE – In the Shatila camp south of Beirut, a self-help program is making a difference in the lives of Palestinian refugees, engaging them in rehabilitating their shelters.
ARTICLE – What makes a mentor-mentee relationship successful? This intimate account comes all of the way from a Tanzania healthcare organization, and proves how lean is fundamentally about “caring for people.”
ARTICLE - What do Toyota and Procter&Gamble have in common? A passion for developing people, a focus on customer satisfaction, and... enviable results that are sustained over time.
CASE STUDY - Through the involvement of front line staff, Hartmann’s production plant near Barcelona is paving the way for an expansion into different markets and inspiring the adoption of lean across the multinational.
ARTICLE - Develop your people if you want to develop a better (lean management) system in your business. This is the key message of this article, which looks at the role of management in an organization and in society.
FEATURE - In his latest article, the author explains why pursuing human growth as part of our lean efforts is meaningless until we fully master our pull systems.
FEATURE - The author looks back at his many years with Toyota and shares some of the key lessons he learned along the way. What a unique company!
CASE STUDY - How does lean contribute to making Melbourne one of the world’s most liveable cities year after year? Denise Bennett explains the approach followed.
FEATURE - Two weeks ago, the authors shared their thoughts on mindset. In part 2, they discuss how to grasp the true spirit of lean.
FEATURE - We talk about “changing our mindset” all the time, but do we really understand what this means in the context of our lean transformation? This two-part article tries to understand what the spirit of lean really is.
ARTICLE - Can a company be considered lean if its improvement efforts result in layoffs? The author answers this frequently asked question drawing from his own experience dealing with organizations.
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