RESEARCH - Offering us a glimpse into how the human mind works and into Toyota's approach to people engagement, this article tells us how to create a better working environment for our employees.
INTERVIEW – How do you communicate a consistent message to thousands of employees working across a fragmented and extremely diverse network? Catherine Blay, from French postal service La Poste, tells us.
CASE STUDY - In the past two years, the Consorci Sanitari del Garraf, a 433-bed public healthcare organization near Barcelona, experienced a lean turnaround. Basing her reflections on LGN's Lean Transformation Model, Cristina Fontcuberta Adalid of the Instituto Lean Management gives us an overview of the key building blocks of the transformation, of the approach followed from the very beginning, and of the results achieved up to now.
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