gemba walk Tokheim Michael Ballé

Understanding what really happens on a gemba walk

FEATURE – Lean encourages us to go to the gemba as much as we can, but what should we actually do when walking the workspace? It turns out it’s not so much about doing as it is about thinking.
Nurses transforming surgery

How the initiative of nurses transformed a whole department

FEATURE – We can't go wrong when we trust our people to take the initiative that we will improve their work... that's how Siena University Hospital cut its procurement lead-time in Surgery by two-thirds.

Lean in higher education: improving Macquarie University

CASE STUDY – An Australian university has been applying lean to streamline and improve its processes, discovering along the way how big a change the methodology can affect in the organization's culture.
customer service digital world

In the digital world customer service alone is not enough

FEATURE – As many retail giants are finding out, great customer service is no longer enough to ensure competitive advantage in a world where the digital revolution is taking no prisoners.
internal medicine siena hospital

Nurses and doctors tell us how they are changing their ward

FEATURE – Every year, Siena University Hospital runs a Lean Day to celebrate and award its best lean projects. In this new series, front-line people write about five of these initiatives: first up, Internal Medicine.
talent retainment digital revolution

A modern HR department must offer a dynamic work partnership

OPINION – The digital revolution has forever changed the nature of employment: today's workers have more choice and employers competing for them than ever before. It's about time our approach to HR reflected that.
TWI KK Wind

KK Wind Solutions in Poland uses TWI to improve onboarding

FEATURE – When you are hiring 20-30 people in a week, getting them up to speed with the company’s way of working becomes critical. But how to do it effectively? A Polish factory found the answer in TWI.
SNCF train maintenance

Follow the gemba walk in a SNCF train maintenance center

NOTES FROM THE GEMBA - We follow the author on a visit to a train maintenance center in France. Through practical examples and pictures from the gemba, she explains how the center is transforming itself.
five answers on people engagement

Five lean practitioners answer the same question #4

1 QUESTION, 5 ANSWERS – Without the active participation of people in improvement activities, lean is nothing but theory. Sadly, engaging folks is easier said than done. We asked five lean practitioners to share their approach to people engagement.
buffer limits ian glenday

Understanding buffer limits in levelled production

FEATURE – Setting the right buffer limits and re-order point, triggering production of an item, is critical for an organization to manage inventory. In his latest article, Ian Glenday explains why, once again, picking flow over batch logic is a no-brainer.

Lean is helping a Brazilian hospital fight dengue fever

FEATURE – By using lean management, the Hospital São Francisco (HSF) near São Paulo, Brazil, has improved its ability to deal with dengue epidemics – treating patients more quickly and efficiently.
lean product development JLR

Lean product development for new Jaguar Land Rover vehicles

INTERVIEW – Following two successful experiments with kanban boards, Jaguar Land Rover decided to extend the reach of its lean product development activities to include all new vehicle programs. Here’s how the story unfolded.
ballé lean experts

Ballé: before others, lean experts should heal themselves

FEATURE – The role of experts in lean thinking is often the subject of heated discussions. Here, Michael Ballé tells us about the common mistakes lean experts make, and explains why – before helping others – they should help themselves.
Lean cities interview

Can lean thinking transform our cities?

SEEN FROM OTHERS – Another interview in our series on how lean is perceived from the outside. This month we talk to an urban strategist to see if and how lean can contribute to transforming our cities.
gemba seven sins

Michael Ballé on the gemba cardinal sins hindering kaizen

FEATURE – What are the immediate signs that tell us that our workplace is not conducive to kaizen? The author draws on his experience as a coach at the gemba to highlight them. Look out for them in your own company!
Planet Lean editor in Barcelona

Planet Lean’s Mission

Planet Lean is the official online magazine of the Lean Global Network, launched in February 2014 as a platform to share LGN’s knowledge of and experience with lean thinking and practice around the world. Through story-telling, in-depth analysis, thought-provoking opinion and practical gemba-based advice, Planet Lean has quickly become an important voice in the Lean Community, influencing the debate […]