lean leadership at the gemba

When the boss joins people on the production line

FEATURE – At Nijhuis Mitech, management is so involved that the owner can often be seen at the gemba running experiments with people. The transformation that ensued is helping the firm become more efficient and stay competitive.
Sisma Italy lean management

The lean journey of Sisma towards continuous innovation

INTERVIEW – Italy-based precision machinery manufacturer Sisma has changed skin many times over the years. We sat down with its general manager to learn how the firm has been able to continuously innovate over the years.
social basis for lean management

Jim Womack on creating the social basis for lean management

WOMACK’S YOKOTEN – The author looks at hoshin planning, A3 thinking and daily management as the three key elements of a lean management system, and highlights the related behaviors that will allow lean to thrive.
gemba walk Tokheim Michael Ballé

Understanding what really happens on a gemba walk

FEATURE – Lean encourages us to go to the gemba as much as we can, but what should we actually do when walking the workspace? It turns out it’s not so much about doing as it is about thinking.
gemba walk show respect Boaz Tamir

Boaz Tamir on why we must do more than just go see

COLUMN – Want to grasp the current situation? Then you must go to the gemba, but it would be a mistake to think that alone is enough to change your business… you also have to ask why and show respect.
Museum of Failure opens in Sweden

Failure is so important a museum about it has now opened

INTERVIEW – Last month the Museum of Failure opened in Sweden. We caught up with the curator, who tells us what the museum is all about and why failure is now “cool”.
Arnaldo Camuffo on things lean thinkers know

Arnaldo Camuffo discusses what makes lean a good practice

FEATURE – We tend to take the “goodness” of lean for granted, but – the author says – we should stop and think about what makes lean a good business practice. Why is it a way of thinking all businesses should adopt?
Jeff Gothelf outcome digital teams

Managing digital product teams to outcomes instead of output

FEATURE – A traditional output-based mindset is not appropriate in the digital world. In this piece, the author explains why digital product teams should be managed to outcomes, instead.
5s and lean thinking to save the planet

How Tokheim uses 5s to boost its environmental performance

FEATURE – The many benefits of 5S are well known, but few people realize the positive impact the technique can have on our environmental performance, says our lean and green correspondent after visiting Tokheim Italia.
TWI rollout and sustainment lean methodology

How to successfully roll out and sustain TWI programs

FEATURE – The use of TWI is widespread, but course material doesn’t tell us much about rolling out programs and ensuring their sustainment over time. The authors come to the rescue, discussing how we can ensure the success of TWI.
Boaz Tamir on United Airlines

The lean lessons from the United Airlines controversy

COLUMN – Last month a video surfaced of a passenger being forcibly removed from an overbooked United Airlines flight and the Internet went ablaze. What does this story tell us about the relationship between profitability and customer value?
product costing ian glenday

What levelled production has to do with product costing

FEATURE – What does levelled production have to do with product costing? This article explains how getting your accountants to understand this link can help your company become less complex, more efficient and profitable.
internal medicine siena hospital

Nurses and doctors tell us how they are changing their ward

FEATURE – Every year, Siena University Hospital runs a Lean Day to celebrate and award its best lean projects. In this new series, front-line people write about five of these initiatives: first up, Internal Medicine.
BBC Spark lean program

Learn about the BBC’s improvement initiative Spark

INTERVIEW – The British Broadcasting Company (BBC) has been working with a lean-inspired improvement program that is gradually transforming the culture of the business – one creative idea at a time.
Ngami dealership story

How humility transformed a car dealership in Botswana

CASE STUDY – The story of how a humble leader, who recognizes the importance and contribution of each individual to the company’s success, is making a car dealership in Botswana a fantastic example of lean transformation.
lean tree ballé

An organic metaphor of the organization to truly grasp lean

FEATURE – We are used to seeing the organization as a mechanical entity, but how can a machine possible change and improve? We must change our mental model and learn to see the lean enterprise as a growing plant.
lean transformation Gerab

Using lean as a way to transform your business model

INTERVIEW – Lean is making inroads in the Middle East! In this interview, a Senior VP of Gerab National Enterprises tells us how the company is using lean to reinvent itself as a project management firm.
womack yokoten answer man

Jim Womack on asking questions rather than providing answers

WOMACK'S YOKOTEN – As a first instinct, most of us tend to provide answers and solutions rather than ask questions. In this month's Yokoten, Jim Womack provides advice on how to fight this behavior and become a coach.