disaster recovery Toyota

What informs disaster recovery efforts at Toyota

FEATURE – Much has been said and written about Toyota’s ability to recover from disasters. What many don’t realize, however, is that the company’s recovery strategy is informed by its underlying values – not just its tools.
Nurses transforming surgery

How the initiative of nurses transformed a whole department

FEATURE – We can't go wrong when we trust our people to take the initiative that we will improve their work... that's how Siena University Hospital cut its procurement lead-time in Surgery by two-thirds.
Mirette Kangas lean thinking profile

Thinking lean is like playing music: meet the lean fiddler

PROFILE – Persevering, letting people inspire you and committing to continuous learning. These are the things you need to do to successfully embrace lean thinking and, it turns out, learn to play the violin.
Proditec gemba walk Chabiron

A gemba walk at a manufacturer of tablet inspecting machines

NOTES FROM THE GEMBA – Follow Catherine on another one of her gemba walks around French companies. This time, she visits a manufacturer of inspecting machines near Bordeaux, with a visionary leader and a great story.

Business school education should be gemba-based

WOMACK’S YOKOTEN – Somehow surprisingly, management schools teach very little about management, and when they do all learning is classroom-based. Instead, they should go to the gemba.
talent retainment digital revolution

A modern HR department must offer a dynamic work partnership

OPINION – The digital revolution has forever changed the nature of employment: today's workers have more choice and employers competing for them than ever before. It's about time our approach to HR reflected that.
Hôpital Lariboisière lean in healthcare

The first steps of a Paris hospital towards lean healthcare

NOTES FROM THE GEMBA – On this gemba walk in the cardiology department of a Parisian hospital, the author discovers how the team is changing its internal dynamics and processes to make lean their way of thinking.
Glenday small problems

Why fixing the little problems should not be discounted

FEATURE – A broken phone or a clock showing the wrong time may seem small details to you, but they actually make people's jobs more difficult. Fixing these issues improves work and boosts morale... It also says a lot about you as a company.
lean logistics holland

Revolutionizing warehousing in a hospital with lean thinking

FEATURE – The warehousing department of a Dutch hospital has been implementing lean for a few years. Its Head of Logistics believes in an approach to change based on respect for people and on making small but steady steps.