INTERVIEW – Business services company Dun & Bradstreet learned that the best way to tackle organizational challenges is using a combination of agile, lean startup and more traditional lean principles.
INTERVIEW – CI&T is a very successful Brazilian IT and software engineering company that has found in lean thinking a way to build on its agile work while better approaching leadership development.
PROFILE – Persevering, letting people inspire you and committing to continuous learning. These are the things you need to do to successfully embrace lean thinking and, it turns out, learn to play the violin.
INTERVIEW – After transitioning from agile to lean kanban, French insurance comparison company LesFurets.com has found in lean management an ever stronger foundation for value creation.
FEATURE – When they realized their lean efforts had overlooked the crucial aspect of management behavior, AkzoNobel senior leaders turned to a great lean book for help with leadership development.
FEATURE – As many retail giants are finding out, great customer service is no longer enough to ensure competitive advantage in a world where the digital revolution is taking no prisoners.
INTERVIEW – We meet one of this year's Lean IT Summit speakers to hear about her team’s effective approach to turning Nordstrom’s IT leaders into coaches and truly supporting the firm's lean transformation.
FEATURE – How do you ensure that visual management doesn’t become anything more than a way to reassure the boss, rather than foster a learning and problem solving culture? The author reflects on her company’s journey towards effective visualization.
NOTES FROM THE GEMBA – On this gemba walk in the cardiology department of a Parisian hospital, the author discovers how the team is changing its internal dynamics and processes to make lean their way of thinking.
CASE STUDY – The story of how a humble leader, who recognizes the importance and contribution of each individual to the company’s success, is making a car dealership in Botswana a fantastic example of lean transformation.
NOTES FROM THE GEMBA - We follow the author on a visit to a train maintenance center in France. Through practical examples and pictures from the gemba, she explains how the center is transforming itself.
WOMACK’S YOKOTEN – The rise of the robots may still belong in sci-fi books, but there is no doubt that work as we know it is fading away. What is the role of lean thinking in this world of drones and driverless taxis?
ONE QUESTION, FIVE ANSWERS – Change might be scary but, when things do work out, it also brings us incredible pride and sense of accomplishment. We asked five practitioners to tell us what the most satisfying moment in their lean journey was.
OPINION – Involvement, active listening and concern are crucial traits of lean leadership and the foundations on which respect for people is built into a learning organization, says Boaz Tamir reflecting on his evolution as a writer.
NOTES FROM THE GEMBA – In the past 15 months Terex Cranes has successfully initiated a lean transformation. Follow Catherine Chabiron on her gemba walk to see what this large company is doing to put learning at the heart of its activities.