gemba walk Tokheim Michael Ballé

Understanding what really happens on a gemba walk

FEATURE – Lean encourages us to go to the gemba as much as we can, but what should we actually do when walking the workspace? It turns out it’s not so much about doing as it is about thinking.
continuous improvement boards visual management lean thinking

How a Kinross mine drives lean thinking using CI boards

FEATURE – The Continuous Improvements Boards at the Round Mountain mining site have been critical to shifting the company's culture... the secret, it turns out, is always providing feedback on people's suggestions.
Jeff Gothelf outcome digital teams

Managing digital product teams to outcomes instead of output

FEATURE – A traditional output-based mindset is not appropriate in the digital world. In this piece, the author explains why digital product teams should be managed to outcomes, instead.
Proditec gemba walk Chabiron

A gemba walk at a manufacturer of tablet inspecting machines

NOTES FROM THE GEMBA – Follow Catherine on another one of her gemba walks around French companies. This time, she visits a manufacturer of inspecting machines near Bordeaux, with a visionary leader and a great story.
BBC Spark lean program

Learn about the BBC’s improvement initiative Spark

INTERVIEW – The British Broadcasting Company (BBC) has been working with a lean-inspired improvement program that is gradually transforming the culture of the business – one creative idea at a time.
group innovation lean thinking

Real innovation stems from team efforts

OPINION – Development managers and start-up entrepreneurs are under the illusion that innovation is just the work of especially talented individuals, but in today's world resource sharing and teamwork are preferable.