Environmental strategy at Toyota lean thinking

Learning about environmental concerns and strategy at Toyota

INTERVIEW – It might seem a paradox that the world’s largest automaker is setting the pace for corporate social responsibility. Then again, Toyota never really followed the status quo. Kelly Singer interviews Toyota's Steve Hope.
lean thinking for sustainable fashion at Eileen Fisher

Lean and sustainable fashion meet at Eileen Fisher

FEATURE – Designing beautiful work helps design beautiful clothes. Here’s the story of how women’s clothing brand Eileen Fisher found in lean a way to support its environmental sustainability strategy.
Gemba walk Alliance Chabiron

People development and competitivess – the Alliance story

NOTES FROM THE GEMBA – This month, Catherine visits a metal injection moulding specialist and hears about the strong link between growing people’s capabilities with lean thinking and staying competitive in a complex market.
Boaz Tamir on United Airlines

The lean lessons from the United Airlines controversy

COLUMN – Last month a video surfaced of a passenger being forcibly removed from an overbooked United Airlines flight and the Internet went ablaze. What does this story tell us about the relationship between profitability and customer value?
work of management Lancaster interview

Avoid deterioration of results with solid daily management

INTERVIEW – Does your company feel like a sand castle? Do you struggle to sustain lean results? At the recent Lean Transformation Summit, the CEO of Lantech told us how the firm is using daily management to prevent “deterioration”.
lean manifesto lean principles

Why there is no Lean Manifesto

FEATURE – Why doesn't lean have a manifesto? The authors highlight the core principles and values of lean thinking, but warn these can only go so far without the learning that comes from working every day towards solving the next problem.
nordstrom coaching model

The Nordstrom model to teach coaching skills to leaders

INTERVIEW – We meet one of this year's Lean IT Summit speakers to hear about her team’s effective approach to turning Nordstrom’s IT leaders into coaches and truly supporting the firm's lean transformation.
Jim Womack on lean trade

Picturing trade in a world of lean enterprises

WOMACK'S YOKOTEN – Between the upcoming Brexit negotiations and the protectionist stance of the new US Administration, trade is making the headlines once again. But what would trade look like in a world of lean organizations?
Hôpital Lariboisière lean in healthcare

The first steps of a Paris hospital towards lean healthcare

NOTES FROM THE GEMBA – On this gemba walk in the cardiology department of a Parisian hospital, the author discovers how the team is changing its internal dynamics and processes to make lean their way of thinking.

Knowledge-building for lean: a profile of Sari Torkkola

PROFILE - When years of hard work to re-organize Patria's IT operations led to disappointing results, Sari Torkkola didn't throw in the towel. Instead, she started to build her department's understanding of lean.