Keeping the spirit of care alive

CASE STUDY – The author looks back at the impressive lean transformation of the Hungarian plant of Coloplast, a Danish company offering medical devices and services.
lean thinking American Family Insurance

A long-term commitment to lean at American Family Insurance

INTERVIEW – With a long history of improvement efforts and a commitment to giving divisions the time to really grasp lean thinking, American Family Insurance is laying the foundation for real and lasting change.
virtual book club lean manager

A virtual book club got us started on our lean journey

FEATURE – A UK-based team of client services managers working for HR consultancy Mercer is using a virtual book club to take their first steps into the world of lean thinking.
lean visual management 365 cafe

Learn how 365 manages HR and accounting using visual boards

THE LEAN BAKERY – In the last episode of our video series, we learn how 365 is using an impressive visual management system to manage the accounting and human resources functions.
benefits of lean accounting

Nick Katko explains the benefits of lean accounting

FEATURE - Without a solid accounting function no transformation can ever succeed. The author explains why lean accounting should be part of your strategy. 
lean thinking insurance company Sulamerica

Lean management in a Brazilian insurance company

CASE STUDY – An insurance company in São Paulo is experiencing a complete turnaround driven by a very capable Lean Office that understands its role is to gradually make people autonomous.
cash to cash model lean thinking Halfway

Freeing up cash by reducing stock at a lean car dealership

FEATURE – This story from Cape Town car dealership Halfway Ottery shows just how much eliminating stock can contribute to turning around a business by freeing up cash.
Lean thinking at DBS Bank

The impressive lean turnaround of DBS Bank in Singapore

CASE STUDY – Over the past few years, DBS Bank in Singapore has undergone an extraordinary turnaround inspired by lean. Here, the COO explains how the company has become the world's "best digital bank".
lean management dubai police

The improvement journey of Dubai Police

INTERVIEW – When we say that lean thinking can be applied to any human endeavor, we mean it. In this Q&A we learn about how knowledge sharing has been boosting the improvement journey of Dubai Police.
business processes glenday sieve

How the Glenday Sieve applies to business processes

FEATURE – In the final article of his series on levelled production, the author debunks the belief that the Glenday Sieve is a method that can only be used in a manufacturing environment.
visual management at thales group

The visual management lessons learned at Thales Group

FEATURE – How do you ensure that visual management doesn’t become anything more than a way to reassure the boss, rather than foster a learning and problem solving culture? The author reflects on her company’s journey towards effective visualization.
technology innovation

When technology hinders our ability to innovate

OPINION – In a competitive and unpredictable market, the temptation to rely on technology is always strong, but experience proves that there is no better support than people's ability to learn and adapt to new situations.
Levelled production run to time

To initiate levelled production you need to run to time

FEATURE – What if we ran our production schedule to time instead of quantity? While creating overproduction, running to time is a temporary first step to establish levelled production with fixed repetitive cycles.
Lean at an organ donation NGO

Bringing lean thinking to organ donation in Michigan

FEATURE – A Michigan NGO that facilitates organ and tissue donation shares its experience with value stream mapping, reflecting on people coming together to understand the gap between current and future state.
lean transformation Gerab

Using lean as a way to transform your business model

INTERVIEW – Lean is making inroads in the Middle East! In this interview, a Senior VP of Gerab National Enterprises tells us how the company is using lean to reinvent itself as a project management firm.
YLE lean transformation

Lean enables agile scale-up at Finnish Broadcasting Company

CASE STUDY – The Finnish Broadcasting Company has been leveraging lean thinking to scale up its agile work. In the process, it has developed a greater understanding of customer value.
Gemba tokheim italia

Focusing on problem solving at the front line

FEATURE – When market changes caused operational problems in their firm, two top managers decided to stick to lean thinking (and a set of specific practices) – learning to focus on what truly matters and letting their people embrace problem-solving.
Glenday small problems

Why fixing the little problems should not be discounted

FEATURE – A broken phone or a clock showing the wrong time may seem small details to you, but they actually make people's jobs more difficult. Fixing these issues improves work and boosts morale... It also says a lot about you as a company.