CASE STUDY – Faced with complex logistics and customer complaints, a small deli and butchery in Botswana saw in lean a way to bring the business back from the brink. The philosophy didn’t fail them.
INTERVIEW – An organization in the San Francisco Bay Area is using coaching to increase its impact on the lives of foster youth. We had a chat with an extraordinary group of women to learn how they are doing it.
INTERVIEW – Italy-based precision machinery manufacturer Sisma has changed skin many times over the years. We sat down with its general manager to learn how the firm has been able to continuously innovate over the years.
CASE STUDY – An Australian university has been applying lean to streamline and improve its processes, discovering along the way how big a change the methodology can affect in the organization's culture.
FEATURE – In the final article of his series on levelled production, the author debunks the belief that the Glenday Sieve is a method that can only be used in a manufacturing environment.
FEATURE – In the second article of our series written by the front-line staff of Siena University Hospital, we learn how the lean principles of pull and flow have transformed the blood donating process.
NOTES FROM THE GEMBA – On this gemba walk in the cardiology department of a Parisian hospital, the author discovers how the team is changing its internal dynamics and processes to make lean their way of thinking.
OPINION – Development managers and start-up entrepreneurs are under the illusion that innovation is just the work of especially talented individuals, but in today's world resource sharing and teamwork are preferable.
FEATURE – With lean thinking, Madrid-based Neo@Ogilvy is hoping to create a stronger connection with customers, thus learning to create value for them and redefining the overall purpose of marketing.
OPINION – The latest banking scandal had us all wonder whether Wells Fargo has lost its way. But how does a pioneering bank that once had lean at its heart betray its core values so profoundly?
CASE STUDY – There is more to Siena than the Palio: the Tuscan city boasts of one of the most advanced examples of lean healthcare in Italy. We asked the team at the University Hospital how they are doing it.
1 QUESTION, 5 ANSWERS – Without the active participation of people in improvement activities, lean is nothing but theory. Sadly, engaging folks is easier said than done. We asked five lean practitioners to share their approach to people engagement.
INTERVIEW – Following two successful experiments with kanban boards, Jaguar Land Rover decided to extend the reach of its lean product development activities to include all new vehicle programs. Here’s how the story unfolded.
90-SECOND Q&A – At a recent summit, our editor Roberto Priolo sat down with Durward Sobek to discuss design thinking, obstacles to the application of lean in product and process development, and why LPPD in services is a bit different.
ARTICLE – A kaizen suggestion scheme has the ability to unlock the potential of lean change in our organizations, but too often our mistakes kill it before it even has a chance to take off and gain momentum.
ARTICLE – René Aernoudts discusses how to use standardized work in an organization, providing a lowdown of the techniques available to the lean practitioner.