CASE STUDY – Faced with complex logistics and customer complaints, a small deli and butchery in Botswana saw in lean a way to bring the business back from the brink. The philosophy didn’t fail them.
WOMACK’S YOKOTEN – 5S seems to mean different things to different people. What’s common, however, is the difficulty to sustain it. The author offers a few tips.
FEATURE – You have never seen a workshop like this before: Halfway Ngami in Botswana has creatively transformed car servicing and repairs by making problems visible and introducing flow.
FEATURE – In lean, we talk about PDCA all the time… but do we actually practice it as we should? The authors discuss what makes for successful continuous improvement.
FEATURE – Continuously studying the challenges we meet and the responses we devise, lean gives us endless opportunities to learn. The author goes back to basics, reflecting on some core lean premises.
CASE STUDY – With plans to double capacity year on year in its new precision machining business, a Turkish company found in lean a way to control growth by stabilizing old processes while new ones are introduced.
INTERVIEW – It might seem a paradox that the world’s largest automaker is setting the pace for corporate social responsibility. Then again, Toyota never really followed the status quo. Kelly Singer interviews Toyota's Steve Hope.
NOTES FROM THE GEMBA – With a strong focus on quality and on solving problems once and for all, Paris Ouest Construction has managed to weather the storm of the recession, the author finds out during a gemba walk.
FEATURE – We spend a lot of time talking about innovation, but what is the actual impact of leveraging lean to achieve it? As the author points out, the potential is huge, provided certain conditions are met.
CASE STUDY – Around four years ago, classified ads magazine Auto Trader printed its final issue and moved to a web-only business model. As its digital transformation progressed, the company discovered why real innovation must become business-as-usual.
VIDEO - The author of Lean with Lean explains why he published a collection of papers rather than a business novel - his signature writing style - or a manual. Experience lean through the eyes of one of its greatest students... one a-ha moment at a time.
FEATURE – The banking sector is floundering in the face of heavy regulation and increased competition from fintechs. So what can banks do? The author suggests they embrace lean IT in order to change their ways.
OPINION – In a competitive and unpredictable market, the temptation to rely on technology is always strong, but experience proves that there is no better support than people's ability to learn and adapt to new situations.
FEATURE – When you are hiring 20-30 people in a week, getting them up to speed with the company’s way of working becomes critical. But how to do it effectively? A Polish factory found the answer in TWI.
ONE QUESTION, FIVE ANSWERS – Inspiration can help us solve a problem, get our colleagues interested in lean, or even pick ourselves up after a failure. But where do we get it from? We asked five practitioners.
CASE STUDY – The Finnish Broadcasting Company has been leveraging lean thinking to scale up its agile work. In the process, it has developed a greater understanding of customer value.
WOMACK'S YOKOTEN – The author reflects on how the legacy of Taylor and Ford still poses challenges to the lean movement, and why critics should move past a simplistic view of lean as mere standardization.
INTERVIEW – A program that aims to help disadvantaged school districts in Ohio used A3 thinking to teach principals how to scientifically solve problems together with their teachers. We met a principal and one of her teachers.