interview lean management Modern-Expo

How a Ukrainian company modernized itself using lean

INTERVIEW – In this Q&A, the CEO of a Ukrainian provider of equipment for stores shares how lean thinking has helped his company modernize its processes and engage its people.
lean thinking at the Halfway Production Centre

Developing our people to flow value to our customers

CASE STUDY – One-piece flow and a focus on lean leadership and kaizen have allowed the Halfway Production Centre in Johannesburg to turn itself around in just 14 months.
womack social heijunka good jobs

Create stable, fulfilling jobs to fully benefit from lean

WOMACK’S YOKOTEN – Toyota’s commitment to employees reminds us that it is impossible to tap into the full potential of lean without providing people with stable, gratifying employment.
lean book clubs at Fuji Xerox Australia

Driving lean with book clubs at Fuji Xerox Australia

FEATURE – In May, the author told us how the IT department at Fuji Xerox Australia used book clubs to engage people in lean. In this update, he explains how the efforts were brought over to a different area of the business.
lean construction Kloet

Lean in a building maintenance and renovation company

FEATURE – Visualizing the work, increasing customer focus and changing the way to interact with employees has helped a family-run Dutch building maintenance and renovation firm to transform itself.
gemba walk show respect Boaz Tamir

Boaz Tamir on why we must do more than just go see

COLUMN – Want to grasp the current situation? Then you must go to the gemba, but it would be a mistake to think that alone is enough to change your business… you also have to ask why and show respect.
Mike Schembri on book clubs at Fuji Xerox Australia

How a book club helped Fuji Xerox Australia support lean

FEATURE – Upon realizing they were struggling to engage people in continuous improvement, Fuji Xerox Australia’s IT team found a unique way to breathe new life into its lean efforts… a book club.
Dun & bradstreet lean transformation

How Dun & Bradstreet combines agile, lean and lean startup

INTERVIEW – Business services company Dun & Bradstreet learned that the best way to tackle organizational challenges is using a combination of agile, lean startup and more traditional lean principles.

Adopting lean principles to speed up blood donation

FEATURE – In the second article of our series written by the front-line staff of Siena University Hospital, we learn how the lean principles of pull and flow have transformed the blood donating process.
lean management human nature

The relationship between lean change and human nature

RESEARCH – Human behavior tends to make change even harder to attain than it already is. This brilliant research paper looks at change from a psychological, technical and leadership point of view.
talent retainment digital revolution

A modern HR department must offer a dynamic work partnership

OPINION – The digital revolution has forever changed the nature of employment: today's workers have more choice and employers competing for them than ever before. It's about time our approach to HR reflected that.
womack yokoten answer man

Jim Womack on asking questions rather than providing answers

WOMACK'S YOKOTEN – As a first instinct, most of us tend to provide answers and solutions rather than ask questions. In this month's Yokoten, Jim Womack provides advice on how to fight this behavior and become a coach.
palo alto hospitals sustaining results

A California lean hospital on how to sustain results

FEATURE – The Palo Alto Medical Foundation has used lean to redesign workflows in its primary care clinics since late 2011. With changes now spread to a total of 17 facilities, the team started to analyze what it took to sustain the results achieved.
Glenday small problems

Why fixing the little problems should not be discounted

FEATURE – A broken phone or a clock showing the wrong time may seem small details to you, but they actually make people's jobs more difficult. Fixing these issues improves work and boosts morale... It also says a lot about you as a company.
five answers on people engagement

Five lean practitioners answer the same question #4

1 QUESTION, 5 ANSWERS – Without the active participation of people in improvement activities, lean is nothing but theory. Sadly, engaging folks is easier said than done. We asked five lean practitioners to share their approach to people engagement.

How Iceland firm Marel motivated engineers with a hackathon

FEATURE – As an experiment to boost cross-functional collaboration, creativity and joy on the workplace, Iceland-based machining manufacturer Marel recently ran a hackathon. Here's what the experience taught them.
Rosa Simon profile healthcare

Meet a champion of Catalonia’s lean healthcare movement

PROFILE – Lean is spreading like wildfire across the Catalonian healthcare sector, following a do-it-yourself model unique to this part of the world. Our editor met one of the practitioners who are making it happen.
dialogue for innovation

Why dialogue, and not discussion, supports real innovation

OPINION – It might seem like a subtlety, but the distinction between discussion and dialogue is actually fundamental as we try to find new ways to unleash organizational creativity.