FEATURE – As many retail giants are finding out, great customer service is no longer enough to ensure competitive advantage in a world where the digital revolution is taking no prisoners.
FEATURE – The banking sector is floundering in the face of heavy regulation and increased competition from fintechs. So what can banks do? The author suggests they embrace lean IT in order to change their ways.
INTERVIEW – In this must-read Q&A, our editor sits down with lean guru John Shook to discuss the meaning of failure, the nature of innovation, and the resilience of our movement.
FEATURE – With lean thinking, Madrid-based Neo@Ogilvy is hoping to create a stronger connection with customers, thus learning to create value for them and redefining the overall purpose of marketing.
INTERVIEW – Planet Lean speaks with telecommunications company Telefónica about the organization's attempt to apply lean startup principles in its R&D department.
INTERVIEW – When we think of innovation we rarely think of government, and yet the public sector is in desperate need to modernize and improve. Pierre Pezziardi is on a mission to bring innovation to the French government.
INTERVIEW – At the recent Lean IT Summit, Planet Lean spoke to BlaBlaCar, a Paris-based company that has managed to keep the startup way of thinking alive in the face of the hypergrowth it experienced in the past four years.
FEATURE ARTICLE – Over the course of his career in the wind energy industry, the author has learned the power of horizontal integration in the improvement of organizations. In this piece, he shares his experience as a lean practitioner and leader at Ecotècnia.
INTERVIEW - Like many other improvement methodologies, LeanUX shares a lot of principles with traditional lean. Yet, the two communities don’t know a lot about each other. We ask an expert to bridge the gap.
ARTICLE - An initial look into the impact of lean management principles on the growth of young organizations hopes to encourage further analysis into why and how lean startups succeed.
VIDEO INTERVIEW – Hierarchical organization, goodbye! Embracing servant leadership and a horizontal reporting structure, Spotify is redefining the idea of company.
VIDEO INTERVIEW - Planet Lean speaks with Jeff Sutherland, one of the inventors of scrum software development, about the evolution of this Agile framework and its relationship with lean.
ARTICLE - London-based startup Elastera may represent the example of a company aspiring to be lean from the outset rather than trying to fix itself later through a transformation.
INTERVIEW - In this video interview, René Aernoudts, Michael Ballé and Dan Jones answer a few key questions on what's next for the lean movement.
FEATURE - Professor Dan Jones looks at the unique challenges the digital age presents the business community with, and explains how lean thinking can help us to effectively address them.