Interviews By: Leonidia Maria Altoé

The experience of a value stream manager in a lean hospital

value stream lean managerINTERVIEW - What happens in an organization after a move from silos to value streams? In this video, a Value Stream Manager from a Brazilian cancer treatment center shares her experience.

Interviewee: Leonidia Maria Altoé, Value Stream Manager, Instituto de Oncologia do Vale - Brazil

Too many organizations still have a vertical structure based on silos and functions. Lean thinking calls for a dramatic change in the way the work takes place, based on value streams. At IOV, a cancer treatment center located in São José dos Campos, that's exactly what we did.

In the below interview, I explain what the change meant to me and my colleagues, how it made our jobs easier and how it dramatically improved outcomes for patients. 

For more information on the IOV transformation, check the following articles:

How to spread lean principles without hindering results

When lean matters most: improving cancer care

Lean leadership means advocating problem solving at the gemba

A CEO shows the Obeya room at his hospital


Leonidia Maria Altoe photograph

Leonidia Maria Altoé is a Value Stream Manager at IOV, in Brazil.

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