From kaizen to innovation
FEATURE – Innovation is a process and lean thinking allows that process to take place, by empowering everyone in the company to think creatively about solving customer problems.
Michael Ballé, Furio Clerico & Fabiano Clerico
Understanding what really happens on a gemba walk
FEATURE – Lean encourages us to go to the gemba as much as we can, but what should we actually do when walking the workspace? It turns out it’s not so much about doing as it is about thinking.