INTERVIEW – PL meets the author of the recently published book Welcome Problems, Find Success, who discusses bringing lean to different cultures and changing managerial behaviors.
FEATURE – Introducing his book, the author tells us what his Toyota mentors taught him with their contrasting, but ultimately complimentary approaches to problem finding.
FEATURE – Based on his direct decades-long experience at Toyota, the author explains what it takes to establish problem-finding and a kaizen culture in new environments.