Focus

A leaner housekeeping

CASE STUDY – Hotels of the Palladium Group are implementing Lean Thinking in their housekeeping departments to improve efficiency and service quality.

Leading the change

FEATURE – Our editor recently caught up with the director of the largest hospital in the Netherlands and asked him about the lean transformation he’s leading there. 

An eye for improvement

INTERVIEW – At last month’s International Lean Summit in Hungary, our editor sat down with the manager of a CooperVision site that is gradually converting its operations to make them leaner.