PROFILE – Lean is spreading like wildfire across the Catalonian healthcare sector, following a do-it-yourself model unique to this part of the world. Our editor met one of the practitioners who are making it happen.
PROFILE – A commitment to learning and the humility to understand we never really know enough have led a Belgian mathematician to become a polyglot… and the CIO of Toyota Motor Europe.
INTERVIEW – Mike Hoseus reflects on his time at Toyota and on how the respect for people side of lean thinking is too often neglected and we tend to focus on continuous improvement only. The two must go together, or your house will collapse.
INTERVIEW – Last month we caught up with Toyota veteran Art Smalley in Las Vegas and discussed with him the role of leadership in a lean transformation and the four different types of problem solving he talks about in his new book.
PROFILE – It isn’t every day that you come across a hospital CEO coaching people on A3s and following his own standard work. So when you do, it’s important to share their story. This month we profile the CEO of a Brazilian cancer treatment center.
INTERVIEW – At the recent UK Lean Summit, Ian Hurst and Keith Edwards of the Toyota Lean Management Centre ran an insightful workshop on standard work. We sat down with them to discuss standardization, respect for people and waste elimination.
PROFILE - Three decades in Toyota South Africa and an ability to see the value stream as a whole are helping Terry O'Donoghue, COO of Halfway Toyota, to bring lean thinking to a chain of car dealerships.
FEATURE ARTICLE – By adopting lean thinking and establishing a dedicated care pathway, a Brazilian hospital has been able to drastically reduce the time breast cancer patients have to wait to undergo surgery or start treatment.
VIDEO CASE STUDY – In the past couple of years, the Consorci Sanitari del Garraf has been able to leverage the commitment of its people to perform a lean turnaround. Its story shows you don’t need lots of resources and money to do lean in a hospital.
CASE STUDY – A very lean system that runs like clockwork and constant attention to customer service enable Barcelona-based 365.café to achieve the impossible: supplying 55 bakeries out of a 650-sqm factory.
INTERVIEW – PL speaks to one of America's leading experts on the Toyota Production System about Toyota's unique approach to integrating product development with all other functions in the business.
INTERVIEW - What do the United States Army’s Special Forces unit and Toyota have in common? To find out, we spoke to the Green Berets’ former Director of Training at the LEI summit in New Orleans.
ARTICLE - What do Toyota and Procter&Gamble have in common? A passion for developing people, a focus on customer satisfaction, and... enviable results that are sustained over time.
CASE STUDY - The Italian branch of Tokheim services about 3,000 gas stations in the central and northern parts of Italy. The general manager shares the story of how lean thinking changed everything, for the better.
VIDEO INTERVIEW - We spoke with Toyota Motor Europe's CIO at the Lean IT Summit about hoshin and IT, the application of the agile methodology, and the power of coaching.
COLUMN - In the third article of our series, the CEO of a healthcare institution in Catalonia, Spain, discusses the implementation of lean as a mindset that has its foundations in continuous improvement.
INTERVIEW - Pierre Masai, CIO of Toyota Motor Europe, discusses IT across the company's operations in Europe, highlighting the importance of people engagement and experiments.
FEATURE - The author looks back at his many years with Toyota and shares some of the key lessons he learned along the way. What a unique company!