FEATURE – What a Brazilian bank has learned from its first few steps in adopting hoshin kanri through structured problem solving and people development.
CASE STUDY – Over the past few years, DBS Bank in Singapore has undergone an extraordinary turnaround inspired by lean. Here, the COO explains how the company has become the world's "best digital bank".
FEATURE – The banking sector is floundering in the face of heavy regulation and increased competition from fintechs. So what can banks do? The author suggests they embrace lean IT in order to change their ways.
INTERVIEW - Ahead of this year’s Dutch Lean Summit on April 13-15, host ABN AMRO’s Arlene Bosman, until recently Head of Continuous Improvement, tells us what to look forward to.