WOMACK'S YOKOTEN – As a first instinct, most of us tend to provide answers and solutions rather than ask questions. In this month's Yokoten, Jim Womack provides advice on how to fight this behavior and become a coach.
FEATURE – The role of experts in lean thinking is often the subject of heated discussions. Here, Michael Ballé tells us about the common mistakes lean experts make, and explains why – before helping others – they should help themselves.
PROFILE – This month we meet another member of the lean community, a true pioneer of lean thinking, who contributed to introducing the methodology in Australian cities and healthcare organizations.
PROFILE – While pioneering the application of lean thinking in healthcare, Alice Lee realized that you should always approach teaching as you do problem solving: scientifically, situationally, and with the humility of a learner.
FEATURE - All too often, A3 thinking is perceived as a prescriptive approach rather than a series of questions that progressively deepen our understanding of a situation. So what is problem solving really about? And how do we ensure it takes root across the organization?
PROFILE – It isn’t every day that you come across a hospital CEO coaching people on A3s and following his own standard work. So when you do, it’s important to share their story. This month we profile the CEO of a Brazilian cancer treatment center.
FEATURE – Coaching people is the only way to truly develop their capabilities, but what does it take to become a good lean coach? Josh Howell on how humility helped him to improve his ability to coach.
PROFILE – Lean leaders are often tempted to jump in and fix the problems they see. Julie McGrory is successfully transforming the culture of a large and traditional government organization by learning to take a step back and letting people take the lead.
FEATURE ARTICLE - Sometimes, introducing lean thinking in an organization can make you feel lonely and hopeless. This article, which draws on the author's experience working with a chain of supermarkets in Siberia, offers some tips on what to do to start off a lean transformation.
PROFILE – In this new section, Planet Lean features some of the most inspirational lean leaders out there. For the first profile, we have selected James Hereford, a former high school teacher who is now leading his third healthcare transformation.
FEATURE ARTICLE – You don’t always need a lot of external help to initiate a lean transformation: the experience of the Emergency Department of the Hospital Clínic of Barcelona shows it can be done with very little support from the outside.
ARTICLE – In this article, Joakim Hillberg shares his experience teaching trainers how to run lean games and some hints on how to practically and effectively coach game participants.
ARTICLE – In her second piece for PL, Frances Steinberg returns to the topic of working more effectively with people and the importance of going beyond the structured approach of kata familiar to so many of us.
ARTICLE – Most organizations rely on the support of lean consultants to bring their transformations forward, but how can they make the most of their expertise and knowledge?
CASE STUDY - HM Courts & Tribunals Service has been using lean ways of working for over six years, learning many lessons along the way and achieving some fantastic wins.
ARTICLE – While supporting the adoption of lean in a Mozambican hospital, a young engineer learned a number of valuable lessons on leadership and what it really takes to help developing countries to grow.
COLUMN - For her latest column, Sari Torkkola describes the initial steps that must be taken to move towards becoming a lean CIO and warn us against some of the pitfalls along the way.
CASE STUDY - How Spotify developed an alternative management system based on servant leadership, interaction-based learning and adaptability – changing the music industry along the way.