lean digital

Slashing onboarding time for new developers

BUILDING BRIDGES – Using kaizen, a team at Theodo was able to reduce the time necessary to install a project on a new developer’s computer from three weeks to twelve minutes.

Three key business challenges lean can tackle

FEATURE – Ahead of the annual lean conference of LEI Polska, the authors reflect on a recent survey they ran with their clients on the key business challenges they face.

Ferreting out lean improvements at a web company

NOTES FROM THE GEMBA – The author visits a comparison website that is gradually integrating agile and lean thinking in its processes, identifying new and exciting improvement opportunities.

With digital, lean finally reaches CEOs

INTERVIEW – At last month’s Lean Digital Summit in Lisbon, César Gon told attendees how, with lean digital, we have an opportunity to finally get the attention of CEOs and business leaders.

Developing customer loyalty in the digital age

FEATURE - To get on a path of sustainable growth, an organization must get to know its customers... and there is no better way of doing so than embracing and analyzing their complaints.

A story of lead-time in digital

BUILDING BRIDGES – In another article for their series, lean digital company Theodo tells us about their efforts to measure and reduce its lead-time to deliver product features.

Bringing agility to Toyota

INTERVIEW – The Chief of Agile at Toyota Connected tells us about the agility journey of Toyota and explains why the divide between lean thinking and Agile has no reason to exist.

Doubling the number of performant Apps using kaizen

BUILDING BRIDGES – A member of the Theodo team tells us about their attempts to improve the performance of their Web apps using lean principles.

Unearthing problems by reducing work-in-progress

BUILDING BRIDGES - This month, we hear how addressing work-in-progress led a startup specialized in AI to productivity gains on their machine learning projects.
Michael Ballé on kaizen

Why real kaizen and innovation start with leadership

FEATURE – Following a visit to a Toyota supplier in Japan, the authors reflect on the nature of kaizen and explain why we might be looking for it in the wrong place.
lean thinking and Jidoka at Amazon and GE

Marc Onetto on his experience with Jidoka at GE and Amazon

INTERVIEW – Catherine Chabiron sits down with Marc Onetto, a former executive with GE and Amazon, to discuss Jidoka and its profound effects on the way people work and think.
Aramis Auto gamba lean startup

Walking the gemba at French start-up Aramis Auto

NOTES FROM THE GEMBA – Catherine’s gemba walks are back after the summer break. This month, she visits a start-up that is using lean to manage its growth, and learns about its management’s extraordinary turnaround.
green waste lean thinking digital tech

Learn to see the green waste hidden in digital technology

FEATURE – Not many people know that digital technology and the IT industry are rife with environmental waste. Discovering it and eliminating early can have beneficial effects on both the business world and the planet.   
Jeff Gothelf outcome digital teams

Managing digital product teams to outcomes instead of output

FEATURE – A traditional output-based mindset is not appropriate in the digital world. In this piece, the author explains why digital product teams should be managed to outcomes, instead.
Lean thinking at DBS Bank

The impressive lean turnaround of DBS Bank in Singapore

CASE STUDY – Over the past few years, DBS Bank in Singapore has undergone an extraordinary turnaround inspired by lean. Here, the COO explains how the company has become the world's "best digital bank".
Dun & bradstreet lean transformation

How Dun & Bradstreet combines agile, lean and lean startup

INTERVIEW – Business services company Dun & Bradstreet learned that the best way to tackle organizational challenges is using a combination of agile, lean startup and more traditional lean principles.
CI&T lean thinking agile

CI&T: lean as a way to develop leaders and manage growth

INTERVIEW – CI&T is a very successful Brazilian IT and software engineering company that has found in lean thinking a way to build on its agile work while better approaching leadership development.
Auto Trader lean transformation

How Auto Trader UK embraced lean to become fully digital

CASE STUDY – Around four years ago, classified ads magazine Auto Trader printed its final issue and moved to a web-only business model. As its digital transformation progressed, the company discovered why real innovation must become business-as-usual.