lean digital

Lean Digital with generative AI

FeaturesMar 10, 2023

Christopher Thompson (...with some help)

FEATURE – This year, PL will try to understand what the future of work looks like in a world with AI. To kick us off and make us think, we publish an article that is the result of a one-hour conversation between a human and a machine.

Arrows and loops – the evolution of our management system

FeaturesFeb 17, 2023

Jordi Estalella

FEATURE – A senior executive of a Spanish hotel chain shares an example of how the organization’s management system and visual tools have changed over time.

At the service of customer centricity

Case studiesNov 25, 2022

Krzysztof Drozd

CASE STUDY – This Shared Service Center in Poland has leveraged lean, technology, and automation to completely transform itself and provide an ever-better customer experience.

A successful experiment with virtual care

Case studiesNov 22, 2022

Pamela Everingham, Darren Daff and Denise Bennett

CASE STUDY – The Covid-19 pandemic has accelerated the application of Virtual Healthcare across the world. In South Australia, this has been implemented in urgent care.

Making lean relatable and meaningful

InterviewsOct 25, 2022

Angie Norman

INTERVIEW – General Electric’s Angie Norman talks to our editor about the lean journey of the company’s Finance department and how the area became a driver of GE’s overall transformation.

How E.ON is dealing with a volatile energy market

InterviewsOct 18, 2022

Huibert-Jan den Hartog

INTERVIEW – Ahead of his presentation at the Lean Global Connection, the interviewee shares his thoughts on the current energy crisis and discusses how lean is helping E.ON to navigate it.

Building a lean platform for Industry 4.0 operating systems

FeaturesSep 9, 2022

Andrew Quibell

FEATURE – As organizations strive to modernize and ride the wave of new technologies, what should their operating systems look like? How can they adapt to Industry 4.0?

Boosting the lean-agile maturity of our teams

FeaturesAug 23, 2022

Cristiano Burg and the LIB team

FEATURE – BRQ Digital Solutions shows that effective customer-focused improvement must happen from the inside out, with team development aligned with the pillars of lean digital transformation.

Recreating that “coffee break magic”

Case studiesAug 2, 2022

Federico Dipuma

CASE STUDY – This digital organization has embarked on a cultural transformation that is allowing them to become more agile while keeping people and stimulating interactions at the heart of their work.

Lean and the digitization of Benin’s public administration

InterviewsApr 5, 2022

Ornella Diane Semondji

INTERVIEW – In today’s Q&A, we learn how Lean Thinking is supporting the digital transformation of the public administration of the African country of Benin.

The value of software

FeaturesFeb 24, 2022

Michael Ballé, Céleste Dhellemmes and Woody Rousseau

FEATURE – The authors explain why putting value at the heart of customer discussions is key to developing a successful, resilient tech firm.

Lean and the 5th industrial revolution

FeaturesFeb 7, 2022

Andrew Quibell

FEATURE – The author shares a few lessons learned on his company’s journey to Industry/Quality 4.0, the foundation to 5.0 Artificial Intelligence.

Control or cooperate?

FeaturesJan 27, 2022

Michael Ballé, Cyril Gras and Daniel Jones

FEATURE – Lean Thinking is about voluntary participation, not audits that are meant to ensure compliance. The authors explore the advantages of pursuing cooperation rather than control.

Cultivating CI in a digital work environment

FeaturesDec 13, 2021

Christos Chatzopoulos, Christophe Gonet and Simon Winn

FEATURE – This global designer and manufacturer has leveraged a remote kaizen initiative to keep the flame of continuous improvement burning during the Covid-19 pandemic.

Imprinting on lean

Case studiesDec 6, 2021

Xavier Bruch, Vicenç Llorens and Guayente Sanmartín Gabás

CASE STUDY – Combining the lean and agile methodologies, HP’s site in Barcelona has streamlined and greatly improved its product development. Along the way, they transformed their culture, too.

Introducing the Lean Global Connection

InterviewsOct 25, 2021

John Shook

VIDEO INTERVIEW - In this conversation with our editor, John Shook discusses Lean Thinking post-pandemic and its role tackling large-scale problems, and introduces an upcoming free event you don't want to miss.

Software vs visual management

FeaturesOct 18, 2021

Sharon Visser

FEATURE – We often spend a great deal of time and effort trying to fit our organizations into a box instead of building a box that fits our organization, says Sharon Visser.

Is radical quality possible in the tech industry?

FeaturesSep 9, 2021

Woody Rousseau

FEATURE - The author explains how a recent book on radical quality improvement in manufacturing inspired him to initiate similar experiments in his software development firm.

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