CASE STUDY – Hotels of the Palladium Group are implementing Lean Thinking in their housekeeping departments to improve efficiency and service quality.
CASE STUDY – This hotel in Spain has been able to leverage Lean Thinking in its restaurant to successfully adapt to the new Covid-19 regulations enforced in the country, becoming more efficient along the way.
CASE STUDY – Not even a pandemic can prevent a lean organization from learning: this hotel in Tenerife has decided to make the most of its forced closure to review and improve its processes.
INTERVIEW – Three hotel directors from the same chain in the Canary Islands give us the lowdown on the company’s strategy to facilitate the transfer of lean knowledge from one location to another.
VIDEO – The director of a hotel in Tenerife explains the first steps the team is taking to develop a lean daily management system, and how this connects to the organization's hoshin.
VIDEO - The director of a hotel in the Canary Islands explains the hoshin efforts taking place in the organization and takes us through the lean strategy deployment boards she uses to track progress and highlight problems.