At the service of customer centricity
CASE STUDY – This Shared Service Center in Poland has leveraged lean, technology, and automation to completely transform itself and provide an ever-better customer experience.
lean in Poland
How cultural change has fueled our transformation
INTERVIEW – This metalworking company based in Poland has leveraged the cultural change brought by Lean Thinking to significantly improve its processes. Ahead of his presentation at the LGC, their lean manager tells us how they did it.
Blue-sky thinking
FEATURE – Successfully engaging people and building a solid daily management system is allowing a Velux factory in Poland to fulfill its strategic goals.
Paying our dues
CASE STUDY – This Polish debt collection company is refocusing its work around true customer needs and increasing problem visibility by implementing hoshin kanri.
Lean thinking in ‘Pole’ position
GETTING TO KNOW US – We continue our series of interviews with Lean Global Network directors with a Q&A with another veteran of the global lean movement, Poland’s Tomasz Koch.
KK Wind Solutions in Poland uses TWI to improve onboarding
FEATURE – When you are hiring 20-30 people in a week, getting them up to speed with the company’s way of working becomes critical. But how to do it effectively? A Polish factory found the answer in TWI.
LEI Polska supports meta products project
NEWS - LGN's Polish affiliate is taking part in a European project to shed a light onto the development of meta products.