lean in retail

The ball is in our court

CASE STUDY – The author, who leads the CI team in a large real estate company, discusses the lean transformation of the business and role of the improvement team in it.

Spaghetti charts and physical distancing

FEATURE – A simple lean tool can help us create safer flows in our businesses, a critical challenge as we plan our return to work with new physical distancing measures in place.

Panic buying and the Coronavirus

FEATURE – With the Covid-19 emergency, people across the world have been stockpiling on household products, exposing the shortcoming of batching-prone supply chains.

A 15-year journey of people engagement

CASE STUDY – Here’s the story of a mature lean company from Michigan. The author tells us about Zingerman’s Mail Order’s lean transformation, their challenges and their successes.
Aramis Auto gamba lean startup

Walking the gemba at French start-up Aramis Auto

NOTES FROM THE GEMBA – Catherine’s gemba walks are back after the summer break. This month, she visits a start-up that is using lean to manage its growth, and learns about its management’s extraordinary turnaround.
lean thinking for sustainable fashion at Eileen Fisher

Lean and sustainable fashion meet at Eileen Fisher

FEATURE – Designing beautiful work helps design beautiful clothes. Here’s the story of how women’s clothing brand Eileen Fisher found in lean a way to support its environmental sustainability strategy.