lean leadership

lean IT CIO column

A CIO’s journey towards lean thinking

COLUMN - For her latest column, Sari Torkkola describes the initial steps that must be taken to move towards becoming a lean CIO and warn us against some of the pitfalls along the way.
menlo innovations joy

Menlo: delighting customers by bringing joy to staff

INTERVIEW – At the recent Lean Transformation Summit in New Orleans, we sat down with Richard Sheridan of Menlo Innovations to discuss the ground-breaking concept of joy in the workplace.
yokoten womack lean resistance

Womack on overcoming employee resistance to lean thinking

WOMACK'S YOKOTEN - Every practitioner has encountered employee resistance to lean at some point. Here's a few tips on how to win over naysayers and perhaps even turn them into some of your biggest supporters.
servant leadership spotify

How music streaming giant Spotify stays successful

CASE STUDY - How Spotify developed an alternative management system based on servant leadership, interaction-based learning and adaptability – changing the music industry along the way.
lean management and the US military

What Toyota and the Green Berets have in common

INTERVIEW - What do the United States Army’s Special Forces unit and Toyota have in common? To find out, we spoke to the Green Berets’ former Director of Training at the LEI summit in New Orleans.
CIO lean management

Why lean thinking is invaluable to IT leaders

COLUMN - In the first installment of her new column, the CIO of Finnish defense company Patria shares her thoughts on what makes lean management so critical in the life of the leader of an IT department.
lean transformation saskatchewan

Implementing lean management principles across government

CASE STUDY – The Canadian province of Saskatchewan is running a bold experiment: applying lean management across all government. The driving force? A “compelling vision.”
spotify leadership agile

Spotify proves the hierarchical organization is an old tune

VIDEO INTERVIEW – Hierarchical organization, goodbye! Embracing servant leadership and a horizontal reporting structure, Spotify is redefining the idea of company.
torkkola interview lean it

How lean principles changed me as a CIO

VIDEO INTERVIEW - How does the behaviour of a CIO change when lean IT is embraced? At November's Lean IT Summit, we spoke with Sari Torkkola of Finnish defence company Patria.
CEO standard work

What’s senior leaders’ standard work in a lean enterprise?

RESEARCH - Standard work is not meant for senior leadership, but there are activities that CEOs can carry out systematically to support a lean management system, starting from problem solving.
people development lean journey

The role of management in a firm: developing better people

ARTICLE - Develop your people if you want to develop a better (lean management) system in your business. This is the key message of this article, which looks at the role of management in an organization and in society.

Bringing lean change to the Garraf hospital

COLUMN - In the third article of our series, the CEO of a healthcare institution in Catalonia, Spain, discusses the implementation of lean as a mindset that has its foundations in continuous improvement.
liker ballé enjoyable work

Build trust and enjoyable work to get employee engagement

RESEARCH - Offering us a glimpse into how the human mind works and into Toyota's approach to people engagement, this article tells us how to create a better working environment for our employees.
toyota people development

A former assistant manager recounts his time at Toyota

FEATURE - The author looks back at his many years with Toyota and shares some of the key lessons he learned along the way. What a unique company!

Attila Tószegi on running a lean elementary school

COLUMN - In the second article of our series, the director of an elementary school in Budapest tells us how using PDCA can help to improve education and provide students with the right skills.
interview lean management jones balle aernoudts

Interview with Dan Jones, René Aernoudts and Michael Ballé

INTERVIEW - In this video interview, René Aernoudts, Michael Ballé and Dan Jones answer a few key questions on what's next for the lean movement.

The lean transformation of New York’s public hospitals

INTERVIEW - New York City's public hospitals system leveraged lean principles and techniques to improve the quality of care and boost organizational performance.

What is the role of a sensei in a lean organization?

RESEARCH - For most CEOs, working with a sensei is common practice. Yet, many questions remain on this role. This paper aims to bring clarity to the "sensei mystery".