lean quality

Metrics matter

INTERVIEW – In this thought-provoking conversation, Michael Ballé and Mark Graban discuss metrics and the managerial attitude towards tracking them.
red bins BAM lean software development

Building quality into our code using the red bins system

BUILDING BRIDGES – In this article, we learn how a team of software developers leverages the lean concept of “red bins” to ensure the quality of the code they write.
An interview with lean pioneer Freddy Ballé

An interview with lean thinking pioneer Freddy Ballé

INTERVIEW – Having started to explore TPS in the mid-1970s, Freddy Ballé is one of the great pioneers of our movement. Here, he shares what he learned about Toyota over the past 40 years.
Lean quality management Michael Ballé

How to ensure quality issues are detected and tackled fast

THE TOOLS CORNER – This month, the author discusses how we can ensure quality problems are identified early, tackled swiftly and prevented from reoccurring.
lean thinking and Jidoka at Amazon and GE

Marc Onetto on his experience with Jidoka at GE and Amazon

INTERVIEW – Catherine Chabiron sits down with Marc Onetto, a former executive with GE and Amazon, to discuss Jidoka and its profound effects on the way people work and think.
lean leadership at the gemba

When the boss joins people on the production line

FEATURE – At Nijhuis Mitech, management is so involved that the owner can often be seen at the gemba running experiments with people. The transformation that ensued is helping the firm become more efficient and stay competitive.
Sisma Italy lean management

The lean journey of Sisma towards continuous innovation

INTERVIEW – Italy-based precision machinery manufacturer Sisma has changed skin many times over the years. We sat down with its general manager to learn how the firm has been able to continuously innovate over the years.
gemba walk Paris Ouest Construction

How a construction company survived the recession using lean

NOTES FROM THE GEMBA – With a strong focus on quality and on solving problems once and for all, Paris Ouest Construction has managed to weather the storm of the recession, the author finds out during a gemba walk.
lean Siena hospital

The fantastic lean transformation of an Italian hospital

CASE STUDY – There is more to Siena than the Palio: the Tuscan city boasts of one of the most advanced examples of lean healthcare in Italy. We asked the team at the University Hospital how they are doing it.

John Bouthillon on his experience with lean in construction

COLUMN - In the first of a series of columns written by CEOs, John Bouthillon of PO Construction explains how lean has kept his company afloat through the recession.