lean work improvement

The power of lean planning

FEATURE – A Dutch transmission system operator is using Lean Planning – built around the Last Planner System – to better manage its complex infrastructure projects.

Sorting out sourcing

FEATURE – The Sourcing team at insurance company SulAmérica tells us about how they were able to transform the process in their department in order to become more efficient in dealing with their workload.

Predictable vs unpredictable work

FEATURE – It is a common misconception that our work is too unpredictable to fit into a standardized approach. The author debunks this myth. 

Extracting waste from our process

CASE STUDY – In a Brazilian insurance company, a team worked hard to streamline the revision of dental claims – a great example of Lean Thinking in an administrative process. 

Making hard work easier

FEATURE – Reflecting on some of the work he’s recently observed, the author discusses what lean thinking teaches us about making life easier for the value creators in our organizations.

Attorney at lean

CASE STUDY – A boutique law firm in Milan has initiated a lean transformation to turn around its processes, improve service to its clients and make life easier for the team.  

Project management woes

FEATURE – What are the main problems people encounter when running a project? The author ran a survey with 126 people over two years and presents the results of his research in this article.

Safari, so good

CASE STUDY – This company in Botswana has embraced lean thinking passionately to build the capacity and ability to deal with higher demand for its converted vehicles. The author tells us about their journey.

What is kaizen?

ROUNDUP – This month, we look at the most effective lean improvement approach – kaizen – by looking back at some of our best articles on the subject.

Slashing onboarding time for new developers

BUILDING BRIDGES – Using kaizen, a team at Theodo was able to reduce the time necessary to install a project on a new developer’s computer from three weeks to twelve minutes.

When lean takes off

NOTES FROM THE GEMBA – The author visits the Parisian airport of Orly to learn about a pilot project (pun intended) that aims to tackle the late departure of flights using lean thinking.

Moving forward

INTERVIEW – This moving company in Singapore has taken its first steps down the lean road, reminding us that translating your strategy into small, actionable improvements people can make at the gemba is the way to a transformation.

Where are we in lean product development?

FEATURE – The authors discuss some of the most common problems that product development teams experience and what an effective assessment tool for engineering looks like.

What is 5S?

FEATURE – In this roundup, we look at one of the most important lean tools and how it is deployed in organizations by bringing together PL articles on the subject.

Understanding lean visual management tools

THE NAKED GEMBA – This useful article helps us to understand the different type of visual controls we can put in place, how they work and which ones to use to best convey our message.

A Norwegian lean epic

CASE STUDY – Thousands of kaizens, a relentless focus on learning and the determination to continuously improve have made of this Norwegian company something of a lean fairytale.

Determination pays

CASE STUDY – This Dutch company awards social benefits to the unemployed. Thanks to lean thinking, they were able to radically transform the service they offer them.

Reflecting on our lean healthcare journey

CASE STUDY – The CEO of a hospital in Johannesburg looks back to the last five years to reflect on a lean healthcare transformation that is creating positive outcomes for patients.