What Toyota and the Green Berets have in common
INTERVIEW - What do the United States Army’s Special Forces unit and Toyota have in common? To find out, we spoke to the Green Berets’ former Director of Training at the LEI summit in New Orleans.
Interviewee: Sam MacPherson, Lean Enterprise Transformation Leader at the Lean Leadership Academy and former Director of Training of the United States Army’s Special Forces unit.
THE INTERVIEWEE
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CASE STUDY – This Dutch company awards social benefits to the unemployed. Thanks to lean thinking, they were able to radically transform the service they offer them.
FEATURE – We assume that what holds our transformations back is the lack of high-price resources, but more often than not it is the simplest of items.
FEATURE – An approach based on coaching and experiments is transforming the way restaurant chain Xibei works with its people to improve service and dishes: the story of Chef Liang and his Kongfu fish.
FEATURE – Lean is a people-centric system for learning that acts as an alternative to traditional management and financial capitalism. It represents the best strategy a company can adopt to meet the needs of the future.