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How Banca Nazionale del Lavoro used lean to improve its IT department
January 7, 2016
How Banca Nazionale del Lavoro used lean to improve its IT department

INTERVIEW – Planet Lean interviews Silvia Cespa of Italy’s Banca Nazionale del Lavoro, a bank that boasts one of the most advanced IT departments in Europe. How did it get there? Through a six-year transformation towards lean banking.

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