lean problem solving

All articles about lean problem solving

Don’t ask who. Be like Columbo and ask why!
October 6, 2023
Don’t ask who. Be like Columbo and ask why!

FEATURE – This insightful piece explores the true meaning of problem solving, looking at the common mistakes leaders make when they adopt some of its key practices.

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The lean magic lies in problem finding
September 27, 2021
The lean magic lies in problem finding

FEATURE – Reflecting on the recently published book by Nate Furuta, the author discusses the role that deep thinking plays in a problem-finding culture and warns us against ready-to-use solutions.

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The role of “System 3” thinking
November 16, 2020
The role of “System 3” thinking

FEATURE – This compelling article explores how our brain constantly looks for emotional resonance with the environment around us. Is this System-3 type thinking the key to enabling joint problem solving?

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A lean view on... the media
September 28, 2020
A lean view on... the media

INTERVIEW – If we truly believe lean can change society, then we should use it as a lens through which to look into different aspects of our lives – even when those associations are hard to make. This month, we discuss the world of media.

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Leading by solving (the right) problems
January 20, 2023
Leading by solving (the right) problems

FEATURE – Leading by solving problems is a key trait of any lean leader, but it is important to understand that not all problems are their prerogative.

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Solving problems by developing people
January 13, 2023
Solving problems by developing people

INTERVIEW – Top leaders at Chilean company Elecmetal talk to us about how lean has transformed their role in the organization and how capability development is fuelling change.

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Marie Kondo and the art of home 4S
June 4, 2020
Marie Kondo and the art of home 4S

FEATURE – The Japanese organizing guru has become very popular in recent years, but what does Lean Thinking tell us about her approach?

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Don’t try to copy Toyota, understand it instead
September 13, 2021
Don’t try to copy Toyota, understand it instead

FEATURE – Based on his direct decades-long experience at Toyota, the author explains what it takes to establish problem-finding and a kaizen culture in new environments.

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An experiment with cellular thinking
June 18, 2020
An experiment with cellular thinking

INTERVIEW – Today’s story takes us to Iceland, where a senior leader in a utility company introduced cellular thinking to her team in a bid to improve flexibility and better working conditions.

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Building a better future in a better way
November 22, 2018
Building a better future in a better way

FEATURE – Building on the benefits of the Last Planner System™, lean thinking is supporting people at Turner Construction Company as they solve problems in a structured way.

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How mental schemas have us jump to solutions
March 24, 2023
How mental schemas have us jump to solutions

FEATURE - Mental schemas help us to process information, but they often lead us to blindly jump to solutions without understanding the problem. Here, the author explains how Lean Thinking mitigates that risk.

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Enabling improvement across our healthcare system
July 29, 2022
Enabling improvement across our healthcare system

CASE STUDY – How do you give hundreds of primary care units the tools and knowledge they need to make improvements? The Catalan Health Service found the solution in hoshin kanri.

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Building our lean legacy
July 5, 2022
Building our lean legacy

CASE STUDY – We hear from a construction company in Chile that embarked on a lean journey in 2018 to transform its culture and improve the work on its many sites.

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Seeing problems, four types of them
June 7, 2022
Seeing problems, four types of them

FEATURE – Using data from a recent piece of research on logistics, the author discusses how Lean Thinking contributes to a more efficient and effective way of dealing with problems.

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Understanding the context of your process
March 17, 2022
Understanding the context of your process

SERIES – The authors discuss the first of six elements in their process development model – Context – highlighting the importance of gaining clarity on the objectives of the process being created.

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The lean candidate
October 19, 2020
The lean candidate

CASE STUDY – Have you ever considered how Lean Thinking could apply to politics? The author explains how the result of a mayoral race in southern Italy was ultimately determined by the lean approach adopted by one of the candidates.

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Truly seeing the big picture
October 5, 2020
Truly seeing the big picture

FEATURE – In this personal account, the author explains how Lean Thinking inspires her painting process, debunking the myth that the methodology stifles creativity.

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“Global Jidoka” to mitigate the effects of the virus?
April 22, 2020
“Global Jidoka” to mitigate the effects of the virus?

COLUMN – The author imagines an ideal, Jidoka-inspired response to the Coronavirus pandemic. This scenario might be utopian, but could it inform the definition of our True North?

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Eight practices to put more green into lean
May 25, 2020
Eight practices to put more green into lean

FEATURE – The planet is warming at an unsustainable rate, pollution is increasing, wildlife populations and arable land areas have plummeted, and our oceans are filling with plastic. Can Lean Thinking help?

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What my Toyota mentors taught me about problem-finding
September 20, 2021
What my Toyota mentors taught me about problem-finding

FEATURE – Introducing his book, the author tells us what his Toyota mentors taught him with their contrasting, but ultimately complimentary approaches to problem finding.

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A lean view on... the fight against climate change
October 15, 2020
A lean view on... the fight against climate change

INTERVIEW – What is the contribution of Lean Thinking to the battle against climate change? Michael Ballé discusses the Toyota approach to sustainability and what it takes to push "green" to the top of the business agenda.

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Lean in internal supply logistics
July 9, 2020
Lean in internal supply logistics

CASE STUDY – The implementation of lean in the internal logistics of a pharmaceutical company in Brazil proved key to increasing productivity and quality in the organization.

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Lean healthcare practitioners on fighting Coronavirus
April 24, 2020
Lean healthcare practitioners on fighting Coronavirus

FEATURE – How did lean healthcare organizations respond to the most critical stage of the epidemic? We asked three hospitals in Catalonia and Toledo to share their experience.

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Facing the emergency
April 1, 2020
Facing the emergency

NOTES FROM THE (VIRTUAL) GEMBA – In this new series - one new article every week during the Covid-19 crisis) - the author asks companies how they are reacting to this health emergency. First up, Proditec.

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Is our response to Covid-19 fundamentally flawed?
April 10, 2020
Is our response to Covid-19 fundamentally flawed?

OPINION – Discussing the lack of structured problem solving in the fight against the pandemic in Italy, the author makes the case for blanket-testing as a possible way to understand the current state.

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Why bother with lean when we're all doomed?
March 16, 2020
Why bother with lean when we're all doomed?

FEATURE – When faced with a crisis, like the current one, it is natural to wonder, “Why bother?”. Yet, this is when we most need a growth mindset and a framework like lean thinking to figure out a way forward.

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Learning to be lean chameleons
February 13, 2020
Learning to be lean chameleons

FEATURE – In this candid, personal account, the author shares her experience as a lean coach, her challenges and success, and how she adapts to different situations.

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Hoshin kanri in a picture
March 9, 2020
Hoshin kanri in a picture

FEATURE – Hoshin is a powerful management practice that aligns the work at different levels to a company’s strategic goals. The author offers a one-page visual summary.

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Centerlining: what it is and how it works
January 16, 2020
Centerlining: what it is and how it works

FEATURE – In this compelling read, the author explains how “centerlining” tools and settings can reduce variation in a process and avoid having to constantly seek adjustments à la McGyver.

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Teaching A3 skills to medical students
March 26, 2019
Teaching A3 skills to medical students

FEATURE – Problem solving is a fundamental part of being a leader, which is what led this medical school in the United States to include A3 thinking in its curriculum.

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Laying the foundations of a leaner industry
February 5, 2019
Laying the foundations of a leaner industry

INTERVIEW – The editors of Planet Lean and Lean Post recently met with a senior executive of Turner Construction in New York City. Together, they discussed leadership development, respect for people, and the future of the industry.

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Dramatic lean improvement
December 6, 2018
Dramatic lean improvement

FEATURE – How an amusement park in Norway is using lean visual management to support actors during their busy schedule and to give visitors an experience they will never forget.

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How we are rolling out lean in our chain of stores
July 5, 2018
How we are rolling out lean in our chain of stores

FEATURE – When Praktiker decided to turn to lean thinking, they were faced with the challenge of rolling out its principles and practices to 20 DIY stores. Here’s how they are trying to make it work.

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Managing a chain of 100 cafes in Barcelona with lean
January 23, 2018
Managing a chain of 100 cafes in Barcelona with lean

THE LEAN BAKERY - For the past decade, lean has fuelled the growth of a chain of cafes/bakeries in Barcelona. With 100 now open, the Retail Manager explains how lean helps them manage a booming business.

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Focusing on problem solving at the front line
November 3, 2016
Focusing on problem solving at the front line

FEATURE – When market changes caused operational problems in their firm, two top managers decided to stick to lean thinking (and a set of specific practices) – learning to focus on what truly matters and letting their people embrace problem-solving.

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How lean coaching changed the culture of a restaurant chain
August 23, 2017
How lean coaching changed the culture of a restaurant chain

FEATURE – An approach based on coaching and experiments is transforming the way restaurant chain Xibei works with its people to improve service and dishes: the story of Chef Liang and his Kongfu fish.

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How a Kinross mine drives lean thinking using CI boards
June 20, 2017
How a Kinross mine drives lean thinking using CI boards

FEATURE – The Continuous Improvements Boards at the Round Mountain mining site have been critical to shifting the company's culture... the secret, it turns out, is always providing feedback on people's suggestions.

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Coaching is necessary to establish a problem solving culture
April 5, 2016
Coaching is necessary to establish a problem solving culture

FEATURE - All too often, A3 thinking is perceived as a prescriptive approach rather than a series of questions that progressively deepen our understanding of a situation. So what is problem solving really about? And how do we ensure it takes root across the organization?

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What lean thinking can learn from scientist Enrico Fermi
February 18, 2016
What lean thinking can learn from scientist Enrico Fermi

FEATURE - Italian physicist Enrico Fermi is one of history's greatest "lean scientists," who developed a revolutionary approach to research and mentoring from which lean managers can still draw inspiration.

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Why robust problem solving is more than a couple tools
March 9, 2015
Why robust problem solving is more than a couple tools

ARTICLE – You need to have a solid and complete process in place if you want your problems to be actually solved, and it is more than just developing an A3 or drawing an Ishikawa.

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The enablers of our lean transformation
April 25, 2023
The enablers of our lean transformation

CASE STUDY – The Hospital de Bellvitge in Barcelona is relying heavily on hoshin and Kata to create a working environment based on collaboration and joint problem solving.

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Breaking the silence
January 24, 2023
Breaking the silence

FEATURE – By changing its attitude towards problems and welcoming them as opportunities to learn, this Colombian construction company has turned around its culture.

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Waste? It makes our blood boil!
December 9, 2022
Waste? It makes our blood boil!

FEATURE – Thanks to lean, a primary care unit in Catalonia has streamlined its blood sampling process, improving the patient experience and the life at work for its staff.

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Whittle by whittle
June 3, 2022
Whittle by whittle

CASE STUDY – This Dutch SME is transforming its picking operation – partly with the introduction of a U-shaped design – to increase the number of orders it can fulfil every day.

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Lean ain't fishy
March 21, 2022
Lean ain't fishy

CASE STUDY – This Norwegian firm learned that allowing every person and area to move up their own lean learning curve can steer the business away from fire-fighting and towards more strategic thinking.

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Deploying strategic metrics in operations
March 28, 2022
Deploying strategic metrics in operations

FEATURE – Using the example of a chain of pizzerias, the author explains why “slicing the elephant” is the approach you want to follow when it comes to deploying strategic metrics in operations.

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Reflecting on Nate Furuta’s legacy
October 7, 2021
Reflecting on Nate Furuta’s legacy

INTERVIEW – Looking back at the time he spent at Toyota, Mark Reich reflects on his experience working with Nate Furuta and on his legacy exporting Toyota cultures around the world.

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Lean-powered decision making
August 16, 2021
Lean-powered decision making

FEATURE – As lean thinkers, our focus is on problem-solving. The author explains why effectively solving problems depends on our ability to make the right decisions and suggests the lean community plays closer attention to this.

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Lean healthcare - optimizing the chemotherapy process
September 23, 2021
Lean healthcare - optimizing the chemotherapy process

FEATURE – A Brazilian hospital has used lean healthcare principles to optimize the chemotherapy process and prevent patients from unnecessarily wasting hours before their treatment.

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Creating Toyota cultures around the world
September 6, 2021
Creating Toyota cultures around the world

FEATURE – The Lean Global Network just published a new book by Kiyoshi “Nate” Furuta sharing compelling examples of how Toyota principles and culture can be effectively spread to new environments.

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Developing problem solvers to advance lean construction
May 31, 2021
Developing problem solvers to advance lean construction

FEATURE – Construction is rife with waste, and yet lean is not widely adopted in the industry. The authors highlight how lean could benefit the sector, emphasizing the importance of developing problem-solving capabilities.

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Better processes for better care
October 1, 2020
Better processes for better care

CASE STUDY – This Barcelona hospital began its journey with ambitious projects and is starting to see the fruits of its labor, with the pandemic acting as an unexpected but powerful catalyst for change.

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Jishuken at a Coloplast distribution center
September 10, 2020
Jishuken at a Coloplast distribution center

VIDEO - In February, a group of Lean Global Network coaches visited Coloplast's Parts Distribution Center in Hungary to help the local team improve the internal lead-time across the facility.

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Making a hotel restaurant leaner and safer
August 24, 2020
Making a hotel restaurant leaner and safer

CASE STUDY – This hotel in Spain has been able to leverage Lean Thinking in its restaurant to successfully adapt to the new Covid-19 regulations enforced in the country, becoming more efficient along the way.

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Start with Kanban
August 10, 2020
Start with Kanban

FEATURE – Using an effective example from every-day life, the author discusses why Kanban is the gateway to Lean Thinking – and not just a tool.

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Four types of problems, in the management system
July 2, 2020
Four types of problems, in the management system

FEATURE – A lean management system is necessary to effectively run a business. Can Art Smalley’s four types of problems framework help such a system to focus on what’s really important?

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A lean view on racism
June 15, 2020
A lean view on racism

INTERVIEW – Racism is not a problem many lean thinkers are called to tackle in their daily lives at work, but that doesn’t mean that Lean Thinking has nothing to say about it.

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Down with batching
June 8, 2020
Down with batching

FEATURE – To speed up the issuance of insurance policies, a SulAmérica department decided to move away from big batches and start working in flow.

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How we made our microbiology lab Covid-ready
May 18, 2020
How we made our microbiology lab Covid-ready

FEATURE – When the number of Covid-19 cases skyrocketed in the Italian region of Piedmont, this microbiology lab had to find a way to increase its capacity to process swab tests. Here’s how they did it.

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Reimagining restaurants after Covid-19
May 12, 2020
Reimagining restaurants after Covid-19

FEATURE – The future has never looked more uncertain for restaurants and cafes. The authors share a set of practical lean tips that can guide these organizations navigate the storm.

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Fighting Covid-19 with lean healthcare
April 3, 2020
Fighting Covid-19 with lean healthcare

FEATURE - A Lean Global Network team of lean practitioners and coaches shares a set of lean healthcare tips hospitals can apply today to ready themselves for the peak of Covid-19 cases.

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What is A3 Thinking?
March 2, 2020
What is A3 Thinking?

ROUNDUP – Our editor discusses A3 Thinking and its various uses, curating a list of the best Planet Lean articles published on this topic over the years.

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Down the right track
April 16, 2019
Down the right track

NOTES FROM THE GEMBA – The author goes back to a train maintenance center she visited two years ago and finds an organization striving to learn continuously.

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Learning A3 thinking to become a better doctor
April 19, 2019
Learning A3 thinking to become a better doctor

FEATURE – A student in a medical school recently completed a rotation based on A3 thinking. She tells us what learning to use this problem-solving method has brought her.

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Approaching problem solving more effectively
January 31, 2019
Approaching problem solving more effectively

FEATURE – As they progress on their lean journey, organizations need to learn to adjust their stance to the type of problem they face. Introducing his new book, the author offers precious tips on problem solving.

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Using lean problem solving at the Rio Olympics
November 13, 2018
Using lean problem solving at the Rio Olympics

FEATURE – At the 2016 Olympics in Rio, the Japanese Men’s 4x100m relay team went from being the underdogs to winning a silver medal by apply lean problem solving.

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The Double-Loop PDCA
October 1, 2018
The Double-Loop PDCA

FEATURE – How “Double-Loop PDCA” was discovered due to a problem with implementing a lean daily management system in a South African hospital.

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How to ensure quality issues are detected and tackled fast
May 18, 2018
How to ensure quality issues are detected and tackled fast

THE TOOLS CORNER – This month, the author discusses how we can ensure quality problems are identified early, tackled swiftly and prevented from reoccurring.

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Learning from one another accelerates our lean progress
March 16, 2018
Learning from one another accelerates our lean progress

FEATURE – By bringing organizations together to regularly share updates on their lean journeys, Instituto Lean Management has managed to create a flourishing lean healthcare community in Catalunya. But hospitals aren't the only ones benefitting.

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The lean turnaround of the San Diego Zoo Global
April 19, 2017
The lean turnaround of the San Diego Zoo Global

CASE STUDY – Lean thinking is transforming San Diego Zoo Global, helping this century-old organization provide a better experience to its visitors and a better life to its animals.

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Changing the layout of a nursery to improve neonatal care
April 10, 2017
Changing the layout of a nursery to improve neonatal care

FEATURE – Another month, another story of a lean project told by the Siena hospital front-line folks. This time we take you to the Intensive Care Nursery, whose layout was transformed to provide better care to premature newborns.

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How to deploy hoshin kanri successfully
June 24, 2014
How to deploy hoshin kanri successfully

FEATURE - Strategy deployment is fundamental to a lean transformation, but managers often struggle to understand its importance amid the day-to-day firefighting. This article will tell you how to make hoshin happen.

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