Privacy Policy

At Planet Lean, we take your privacy seriously and will only use your personal data to send you emails notifications when a new article is posted on www.planet-lean.com or when you purchase White Papers on our e-commerce website.

Occasionally, we might offer extra services like webinars or online workshops/learning. In that case, we might also ask you to provide the name of your organization(s). This helps us to better understand our audience in order to provide you a better product/service.

WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
Your personal data is collected by Lean Global Network, a consortium of not-for-profit organizations dedicated to advancing lean thinking and practice throughout the world in order to make things better. Lean Global Network is currently comprised of 31 institutes and partners. Through co-learning action research partnerships with universities and leading companies and organizations across all sectors, and an online community of over 300,000, Lean Global Network members gather the best in lean thinking and share it with the lean community and beyond.

Lean Global Network has its registered office in:

27-43 Wormwood Street
Tower Point Suite 410
Boston, MA 02210 USA

WHAT PERSONAL DATA IS BEING COLLECTED?
If you want to receive our mailings, we ask you to provide us with a name (it can also be a username), an email address and (occasionally) the name of your company. By providing us your personal data, you give us consent to process this personal data and to provide you with the service you requested (receive articles in your inbox, access to one of our events, receive our newsletter periodically, etc.).

In May 2020, we launched an e-commerce website on which we sell White Papers. In the future, we might use this website to sell more products. In order to allow our payment processor (Stripe) to process your order, we need to request some personal information from you, namely: your first name, last name, email address, billing address (including town and country), credit card details and if applicable a Purchase Order Number or a VAT-number. We need this personal data for entering into and executing the agreement with you and to comply with applicable (tax) legislation. Without this personal data, we unfortunately cannot enter into an agreement with you.

All financial information is stored securely and won’t be shared with third parties. Of course it is possible to review Stripe’s privacy policy and contact them directly in you have any questions.

HOW IS THE PERSONAL DATA COLLECTED?
Planet Lean collects your personal data through our Subscription Box in the top right corner of the www.planet-lean.com website. As a prospective subscriber, you need to fill in your personal data yourself in order to allow us to send you email notifications about new articles being posted. Your personal data will be securely stored in our database. The procedure for purchasing White Papers is similar: the data is collected on the Planet Lean website and stored securely. For one-off events like seminars or workshops, you might need to fill in your personal data in a purpose-built website, which collects and stores the information in the same way as described above.

HOW WILL YOUR PERSONAL DATA BE USED?
Planet Lean is an open-source website that aims to share information on lean thinking and practice. We don’t use your information for commercial purposes. Your personal data is used only to send you email notifications when a new article is posted on www.planet-lean.com, when a new event/workshop is offered or when you purchase White Papers. From time to time, we might use it to better understand our audience.

We will keep your personal data stored as long as necessary in order to fulfill the reasons for processing and/or as long as required by law. In principle, we use the following retention periods:
– in case you receive our mailings: we will erase your personal data as soon as you unsubscribe;
– in case you have purchased White Papers: we will erase your personal data 7 years after performing of the agreement.

In some cases, it may be necessary to use different retention periods.

WHO WILL YOUR PERSONAL DATA BE SHARED WITH?
Nobody. We don’t share your information with or sell it to anyone else.

WHAT RIGHTS DO YOU HAVE?
– You have the right to access your personal data, and to have the data corrected or erased where appropriate;
– You have the right to ask us to limit or discontinue processing of your personal data, if the personal data we are processing is incorrect;
– You have the right to raise an objection to the processing of your personal data;
– You have the right to retrieve your personal data in order to forward them to another party. You may also ask us to forward your personal data to another party;
– You have the right to withdraw your consent to your personal data being processed at any given time. In that case, we may no longer be able to offer you our service of sending you our mailings;
– You have the right to file a complaint with the supervisory authority at your country.

If you wish to exercise these rights or if you have any other questions about the way we process personal data, please contact us at:

27-43 Wormwood Street
Tower Point Suite 410
Boston, MA 02210 USA

HOW CAN ONE STOP RECEIVING EMAILS?
You can unsubscribe from our updates by clicking the Unsubscribe button at the bottom of each email we send you.

CHANGES TO PRIVACY POLICY
Our Privacy Policy might change from time to time, but any changes to it will be communicated to you via email or through a notice on www.planet-lean.com.

Any requests can also be made in writing and sent to the following address:

Lean Global Network

27-43 Wormwood Street
Tower Point Suite 410
Boston, MA 02210 USA

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