HIGHLIGHTS: NOTES FROM THE GEMBA

Quality by kaikaku

CASE STUDY – This Turkish producer of sanitaryware has boosted its quality so dramatically it’s now a player in the German market. It did so by bringing drastic change to

The lean veterinarian

INTERVIEW – A 22-people veterinarian hospital in Barcelona has recently turned to lean thinking. We caught up with the owner to learn how things have changed six months into the

Dramatic lean improvement

FEATURE – How an amusement park in Norway is using lean visual management to support actors during their busy schedule and to give visitors an experience they will never forget. 

Where the true strength of an obeya lies

FEATURE – The obeya room limits the number of unknowns before we start developing a product. In this sense, it’s a tool for discovery more than it is for delivery.

Living and breathing the original lean mission

GETTING TO KNOW US – It’s easy to over-complicate lean thinking. This month’s Lean Global Network interviewee tells us why we should always start with the work and the people

A bold lean experiment in one of our kitchens

FEATURE – The lean mindset Legal Sea Foods has developed is allowing the company to run bold, aggressive experiments that might some day reinvent the way their restaurant kitchens work.

Building a better future in a better way

FEATURE – Building on the benefits of the Last Planner System™, lean thinking is supporting people at Turner Construction Company as they solve problems in a structured way. Words: Doug

Ferreting out lean improvements at a web company

NOTES FROM THE GEMBA – The author visits a comparison website that is gradually integrating agile and lean thinking in its processes, identifying new and exciting improvement opportunities. Words: Catherine

A lean improvement lab in Turkey

FEATURE – A laboratory testing services firm in Istanbul has turned to lean management to reduce complexity, shorten lead-times, and make its growth sustainable. Words: Banu Özkaya Yarbaş, Zeynep Akın,

Using lean problem solving at the Rio Olympics

FEATURE – At the 2016 Olympics in Rio, the Japanese Men’s 4x100m relay team went from being the underdogs to winning a silver medal by apply lean problem solving. Words:

How we are creating a lean daily management system

VIDEO – The director of a hotel in Tenerife explains the first steps the team is taking to develop a lean daily management system, and how this connects to the organization's hoshin.

With digital, lean finally reaches CEOs

INTERVIEW – At last month’s Lean Digital Summit in Lisbon, César Gon told attendees how, with lean digital, we have an opportunity to finally get the attention of CEOs and

From kaizen to innovation

FEATURE – Innovation is a process and lean thinking allows that process to take place, by empowering everyone in the company to think creatively about solving customer problems.  Words: Michael

Lean thinking in ‘Pole’ position

GETTING TO KNOW US – We continue our series of interviews with Lean Global Network directors with a Q&A with another veteran of the global lean movement, Poland’s Tomasz Koch.

Making hoshin work for our lean hotel

VIDEO - The director of a hotel in the Canary Islands explains the organization's hoshin efforts and shows us the lean visual management boards she uses to track progress and

The power of our origin story

PROFILE – Earlier this month, our editor visited the US and sat down with the CEO of a community health center near Boston. His humility and honesty about his lean

Retaining talent to make a difference

NOTES FROM THE GEMBA – This French company provides support to the severely disabled, and is currently using lean thinking to limit employee turnover and recruit faster. Words: Catherine Chabiron,

Rising from the ashes thanks to lean thinking

FEATURE – This Norwegian company has come back from the brink of bankruptcy by rallying its people around a common set of values, by leaning out its processes and by

Developing customer loyalty in the digital age

FEATURE - To get on a path of sustainable growth, an organization must get to know its customers... and there is no better way of doing so than embracing and

A CEO’s journey of personal transformation

INTERVIEW - Grey Dube reflects on the approach, challenges and successes of becoming a lean CEO, and on how this helped turn Leratong Hospital into a lean organization. Interviewee: Grey

Metrics matter

INTERVIEW – In this thought-provoking conversation, Michael Ballé and Mark Graban discuss metrics and the managerial attitude towards tracking them. Words: Michael Ballé, lean author and executive coach, and Mark

Pulling it off

CASE STUDY – A Turkish producer of gas valves for kitchen appliances has discovered the power of the lean principles of pull and flow, reaching results beyond its imagination. Words:

The Double-Loop PDCA

FEATURE – How “Double-Loop PDCA” was discovered due to a problem with implementing a lean daily management system in a South African hospital. Words: Anton Grütter, Director, Lean Institute Africa

Helping Turkey to thrive with lean management

GETTING TO KNOW US – We recently visited Istanbul to learn about the work Lean Institute Turkey is doing to spread lean management in Turkey and beyond. We sat down

Collaborating more closely with our suppliers

FEATURE – This Dutch company decided to start its lean journey by involving its suppliers in the improvement work. We hear from both customer and supplier.  Words: Yi An Yung,

Please, no more dull learning

FEATURE – The application of lean management to education is not new, but we all know how hard changing legacy systems is. This greenfield lean school aims higher, trying to

Can you standardize creative work?

FEATURE – The belief that standards kill creativity can be a severe hindrance in a lean journey. The author discusses how he convinced his team of architects to give standards

Good Thinking, Good Products

FEATURE – Following a visit to Toyota, the authors strive to challenge popular beliefs and shed a light on the underlying philosophy that has made the Toyota Production System a

Coming together as a firm using book clubs

FEATURE – Book clubs are a way to boost collaboration and develop lean leadership. A Norwegian firm that has been using them for a decade gives us a few tips

When a top exec becomes the lean manager

OPINION – What happens when a senior executive jumps the fence and finds himself having to drive the very same lean management transformation he was asking others to take on?

Features Dec 4, 2018
FEATURE – The obeya room limits the number of unknowns before we start developing a product. In this sense, it’s a tool for discovery more than it is for delivery.
Interviews Nov 29, 2018
GETTING TO KNOW US – It’s easy to over-complicate lean thinking. This month’s Lean Global Network interviewee tells us why we should always start with the work and the people doing it.
Features Nov 27, 2018
FEATURE – The lean mindset Legal Sea Foods has developed is allowing the company to run bold, aggressive experiments that might some day reinvent the way their restaurant kitchens work.
Features Nov 22, 2018
FEATURE – Building on the benefits of the Last Planner System™, lean thinking is supporting people at Turner Construction Company as they solve problems in a structured way.
Features Nov 20, 2018
NOTES FROM THE GEMBA – The author visits a comparison website that is gradually integrating agile and lean thinking in its processes, identifying new and exciting improvement opportunities.
Features Nov 15, 2018
FEATURE – A laboratory testing services firm in Istanbul has turned to lean management to reduce complexity, shorten lead-times, and make its growth sustainable.
Features Nov 13, 2018
FEATURE – At the 2016 Olympics in Rio, the Japanese Men’s 4x100m relay team went from being the underdogs to winning a silver medal by apply lean problem solving.
Features Nov 8, 2018
VIDEO – The director of a hotel in Tenerife explains the first steps the team is taking to develop a lean daily management system, and how this connects to the organization's hoshin.
Interviews Nov 6, 2018
INTERVIEW – At last month’s Lean Digital Summit in Lisbon, César Gon told attendees how, with lean digital, we have an opportunity to finally get the attention of CEOs and business leaders.