

NOTES FROM THE GEMBA – In part 2 of this account on her gemba walks at Veolia, the author visits the company’s Majikan hub, learning about centralized planning, standards, and learning systems.


MY AHA MOMENTS – Opening a reflective new series on his lean “aha” moments, the author recalls discovering the power of gemba observation to reveal hidden capacity without investment.


COLUMN – In this column, different lean and technology experts answer the same pressing question shaping today’s tech/AI debate. This month, the question on everyone's mind: will AI really take our jobs?


FEATURE – Lean engineering keeps products alive by relentlessly reconnecting them to real use—learning across generations, shaping clear purpose, and resolving constraints early so value endures as markets evolve.


FEATURE – Between hype and skepticism, understanding AI’s true capabilities is essential for leaders seeking to applyit meaningfully within their organizations.


CASE STUDY – By combining lean methods with happiness science, Vietnamese company Biti’s transformed its culture, improving performance, engagement, and wellbeing while placing people at the heart of continuous improvement.






