INTERVIEW – We speak with avianca’s VP of Maintenance and Engineering to learn about the efforts the airline is making to fulfil its promise to passengers.
FEATURE – The problems agricultural businesses encounter every day can be solved using simple concepts of lean maintenance, resulting in considerable gains.
NOTES FROM THE GEMBA – After re-insourcing its bike repair workshop, a distribution center of France's La Poste has begun to recover long-lost knowledge about the work of mailmen and using it to innovate.
CASE STUDY – Over the past four years, by developing its kaizen capabilities and crafting a better approach to maintenance, a Turkish gold mine has significantly reduced its extraction costs.
FEATURE – A Dutch company that maintains and overhauls train bogies has realized that in order for lean to work, a focus on continuous learning must be established. Here is how they are trying to get there.
NOTES FROM THE GEMBA – The author goes back to a train maintenance center she visited two years ago and finds an organization striving to learn continuously.
FEATURE – You have never seen a workshop like this before: Halfway Ngami in Botswana has creatively transformed car servicing and repairs by making problems visible and introducing flow.
