
Spotify proves the hierarchical organization is an old tune
VIDEO INTERVIEW – Hierarchical organization, goodbye! Embracing servant leadership and a horizontal reporting structure, Spotify is redefining the idea of company.
Interviewee: Kristian Lindwall, Agile Coach, Spotify
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SERIES – The authors of The Power of Process open their new series by explaining why it’s critical to integrate product and process development.


FEATURE – No healthcare transformation can succeed without a system-wide approach to change. In this article, Dr. John Toussaint, offers his take on the issue, providing a guide for healthcare executives.


OPINION – How many times, in the early stages of kaizen events, have you thought about giving up? Hang in there. As frustrating as they can be, they will also teach you a lot, says our Danish colleague.


INTERVIEW – Drawing on 33 years of experience working in product development at Caterpillar, the interviewee reflects on lean in engineering.