FEATURE – Faced with long lead-times to hire new people and with tens of millions paid in sick leave every year, the HR department of Dutch railway operator NS has turned to lean thinking to set them on the right track for the future.

FEATURE – Healthcare’s complexity demands simplification. By reducing variation, eliminating waste, and rethinking processes, leaders can improve performance, capacity, and safety while enhancing staff engagement and delivering unexpected positive outcomes.

BOOK REVIEW – For our series of Q&As on recently published novel Lead With Respect, René Aernoudts shares what the key lessons learnt were for him.

FEATURE – At Malamulele Onward in Johannesburg, a do-it-yourself lean transformation is increasing the impact the nonprofit organization is having on South African children living with cerebral palsy.