
Spotify proves the hierarchical organization is an old tune
VIDEO INTERVIEW – Hierarchical organization, goodbye! Embracing servant leadership and a horizontal reporting structure, Spotify is redefining the idea of company.
Interviewee: Kristian Lindwall, Agile Coach, Spotify
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FEATURE – The only way for lean to succeed is to change a leader’s behavior so the rest of the organization will change too and people get the support they need to become problem solvers.


THE NAKED GEMBA – Value stream mapping is a fundamental tool in any lean transformation. The author takes us the most common mistakes companies make using it, so that you can avoid the pitfalls.


INTERVIEW – Cleveland Clinic has been on a lean journey for a few years now. In this interview, their Chief Improvement Officer and Chief Nursing Officer talk continuous improvement, metrics, and sustaining results.


ROUNDUP – Knowledge sharing is a powerful enabler of lean change. In this roundup, our editor discusses the benefits of yokoten and shares a few examples.