Planet Lean: The Official online magazine of the Lean Global Network
Unlocking the potential of Lean in NGOs

Unlocking the potential of Lean in NGOs

Lynne Smith
April 4, 2024

INTERVIEW - In this interview, Lynne Smith discusses the potential and difficulties of applying Lean Thinking to NGOs and looks back at the lean transformation at the Gates Foundation.


Interviewee: Lynne Smith, former Director of Business Design at the Bill & Melinda Gates Foundation

Interviewers: Roberto Priolo and Steve Bell


A big thank you to Lynne for sharing her knowledge and experience, and to Steve Bell for making this interview happen!


THE INTERVIEWEE

Lynne Smith is former Director of Business Design at the Bill & Melinda Gates Foundation

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To be leaner discontinue high-volume low-sale products
September 14, 2016
To be leaner discontinue high-volume low-sale products

FEATURE – We often think that making every product customers might want – no matter how little they sell or how much complexity they add to our schedule – is inherently lean. As Toyota understands quite well, however, it is quite the opposite.

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Empowering children to navigate life’s challenges
April 11, 2023
Empowering children to navigate life’s challenges

FEATURE – In this new series, the author will walk us through some uncommon ways to apply lean – with a particular focus on establishing productive and enjoyable relationships. In the first instalment, he introduces the concept of lean parenting.

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Rethinking leadership
July 17, 2025
Rethinking leadership

SAVE THE DATE – Our editor introduces the theme of this year’s Lean Global Connection, which focuses on rethinking leadership to ensure our organizations can tackle daily issues while keeping an eye on their long-term strategy.

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What it takes to embrace kaizen and establish a lean culture
July 21, 2015
What it takes to embrace kaizen and establish a lean culture

INTERVIEW – During a chat with Planet Lean, Darril Wilburn explains why courage and humility are necessary elements to establish a culture based on continuous improvement.

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An NGO uses lean principles to rebuild New Orleans
June 4, 2015
An NGO uses lean principles to rebuild New Orleans

CASE STUDY – Following one of the deadliest hurricanes in US history, an NGO started to use lean management principles to speed up the reconstruction of homes in the Louisiana city… and the results were impressive.

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Lean project boosts sustainable development in Myanmar
September 1, 2016
Lean project boosts sustainable development in Myanmar

FEATURE – A group of Italian researchers and professionals partnered with a NGO to prove how lean thinking can pave the way for the competitiveness and sustainable development of SMEs in Myanmar. Is this a new model for the developing world?

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Supporting Sri Lankan society by transforming our company
January 19, 2018
Supporting Sri Lankan society by transforming our company

INTERVIEW – Prior to his talk at this year’s Lean Transformation Summit, the CEO of a large apparel manufacturer tells us about the company’s lean journey, and its impact on Sri Lankan society.

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How to harness lean to foster innovation and improve society
April 4, 2017
How to harness lean to foster innovation and improve society

FEATURE – We spend a lot of time talking about innovation, but what is the actual impact of leveraging lean to achieve it? As the author points out, the potential is huge, provided certain conditions are met.

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