Planet Lean: The Official online magazine of the Lean Global Network
Unlocking the potential of Lean in NGOs

Unlocking the potential of Lean in NGOs

Lynne Smith
April 4, 2024

INTERVIEW - In this interview, Lynne Smith discusses the potential and difficulties of applying Lean Thinking to NGOs and looks back at the lean transformation at the Gates Foundation.


Interviewee: Lynne Smith, former Director of Business Design at the Bill & Melinda Gates Foundation

Interviewers: Roberto Priolo and Steve Bell


A big thank you to Lynne for sharing her knowledge and experience, and to Steve Bell for making this interview happen!


THE INTERVIEWEE

Lynne Smith is former Director of Business Design at the Bill & Melinda Gates Foundation

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Business school education should be gemba-based
March 27, 2017
Business school education should be gemba-based

WOMACK’S YOKOTEN – Somehow surprisingly, management schools teach very little about management, and when they do all learning is classroom-based. Instead, they should go to the gemba.

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Lean thinking unleashes your power to innovate
March 24, 2017
Lean thinking unleashes your power to innovate

OPINION – Our systems to develop new products are slow and inadequate for the ever-changing markets we have to work in. The author describes the three lean elements that will unlock your potential to innovate.

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The architecture of a lean transformation
July 17, 2018
The architecture of a lean transformation

FEATURE – The role of the coach in a lean transformation is an often-debated topic. The author discusses his experience building the architecture of the Halfway turnaround.

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Dealing with resistance? Adopt a flexible stance
August 20, 2015
Dealing with resistance? Adopt a flexible stance
lean resistance beyond kata

ARTICLE – In her second piece for PL, Frances Steinberg returns to the topic of working more effectively with people and the importance of going beyond the structured approach of kata familiar to so many of us.

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An NGO uses lean principles to rebuild New Orleans
June 4, 2015
An NGO uses lean principles to rebuild New Orleans

CASE STUDY – Following one of the deadliest hurricanes in US history, an NGO started to use lean management principles to speed up the reconstruction of homes in the Louisiana city… and the results were impressive.

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Lean project boosts sustainable development in Myanmar
September 1, 2016
Lean project boosts sustainable development in Myanmar

FEATURE – A group of Italian researchers and professionals partnered with a NGO to prove how lean thinking can pave the way for the competitiveness and sustainable development of SMEs in Myanmar. Is this a new model for the developing world?

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Supporting Sri Lankan society by transforming our company
January 19, 2018
Supporting Sri Lankan society by transforming our company

INTERVIEW – Prior to his talk at this year’s Lean Transformation Summit, the CEO of a large apparel manufacturer tells us about the company’s lean journey, and its impact on Sri Lankan society.

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How to harness lean to foster innovation and improve society
April 4, 2017
How to harness lean to foster innovation and improve society

FEATURE – We spend a lot of time talking about innovation, but what is the actual impact of leveraging lean to achieve it? As the author points out, the potential is huge, provided certain conditions are met.

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