How we are creating a lean daily management system
VIDEO – The director of a hotel in Tenerife explains the first steps the team is taking to develop a lean daily management system, and how this connects to the organization's hoshin.
Words: Amalia Vidal Vásquez, Hotel Director, Dreamplace Hotels & Resort – Tenerife, Spain
A couple of weeks ago, I shared our hoshin with you all. Strategy deployment is giving us a way to connect improvement at the gemba with business goals... but that's only parts of the story.
It's great to have improvements and new standards popping up across the hotel, but we also need a way to assess their effectiveness on a daily basis - that's where the "flecha" comes in. That's the name ("arrow" in English) we give to our daily management board in our hotel. In the video below, I talk about it and I explain how it connects with our hoshin.
If you ever wondered how a daily management board is born, you might find this useful.
Happy viewing!
Read more
CASE STUDY – TechnipFMC has introduced the Concept Paper in its lean product development process. This article shares some of the learnings resulting from the experience.
INTERVIEW – In this Dutch university, lean is not only taught in the classroom. A3s are now replacing the writing of a thesis as the final assignment students are asked to complete.
COLUMN – In the first of a new series, Boaz Tamir explains how understanding the knowledge and development capabilities of our team can provide the foundations for more dynamic and safer innovation.
CASE STUDY – Effectively deploying and executing your strategy requires mastering quick follow-ups at different levels of the organization – in other words, Daily Management.