Lean transformations

All articles about Lean transformations

System’s Architect Manifesto
December 10, 2024
System’s Architect Manifesto

INTERVIEW – “Dr Fred” is an amazing leader, who led one of the most successful lean healthcare transformations this magazine has come across. In this Q&A, he talks to Planet Lean about his new book, which is result of over 15 years of lean learning.

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Rediscovering Lean after a failed digitalization initiative
December 4, 2024
Rediscovering Lean after a failed digitalization initiative

CASE STUDY – The authors discuss how rooftop window producer VELUX harnessed Lean Thinking and Industry 4.0 to empower shop floor workers, after rediscovering the kaizen spirit following a digitalization initiative that didn’t work out.

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Lean in legal: applying Lean to virtual processes
November 20, 2024
Lean in legal: applying Lean to virtual processes

CASE STUDY – UK law firm Weightmans has transformed its new legal case intake process using the Lean Transformation Framework, revolutionizing both operations and people development.

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Adapting Lean for a changing world
November 15, 2024
Adapting Lean for a changing world

FEATURE – Ahead of his presentation at next week’s Lean Global Connection, Jim Womack explains why Lean is made for a world in turmoil but urges us to strike a balance between immediate response and thorough understanding of the problem.

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Upgrade to hospitality excellence
October 3, 2024
Upgrade to hospitality excellence

BOOK EXCERPT – These are the opening paragraphs of Chapter 1 of the new Lean Global Network book about applying Lean Thinking in a resort hotel.

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A blueprint for lean programs
September 26, 2024
A blueprint for lean programs

FEATURE - Projects or programs? The authors discuss why Lean Thinking should go beyond piecemeal operational improvements, as a transformative strategy that balances today’s demands with future adaptiveness.

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LPPD: Machan’s path to sustainable success
June 27, 2024
LPPD: Machan’s path to sustainable success

FEATURE – Taiwan-based Machan International Co. manufactures sheet metal products, tool storage and medical trolleys, and smart energy storage cabinets. Last year, they turned to lean to improve their product development process.

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Enabling lean turnarounds
June 20, 2024
Enabling lean turnarounds

BOOK EXCERPT – In the introduction to his new book, Art Byrne reflects on his lean journey and explains why to understand lean one must change their mindset.

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What is your theory of success?
June 6, 2024
What is your theory of success?

FEATURE – To successfully transform, we need to change our “theory of success”. The authors discuss the obstacles managers face along the way.

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Models for thinking about Lean Thinking
May 30, 2024
Models for thinking about Lean Thinking

FEATURE - The Basic Thinking dimension of the Lean Transformation Framework is often the most neglected and the least understood. The author tries to shed a light on the subject.

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When the lean team is the problem
December 15, 2023
When the lean team is the problem

FEATURE – How does the improvement department of a company become a hindrance to the transformation? The author answers this question and discusses how this can be avoided.

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Join us at the largest online lean event of the year
November 3, 2023
Join us at the largest online lean event of the year
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EVENT - The Lean Global Connection is around the corner! Our editor takes you through some of the key highlights you can expect and reminds us of the idea behind the largest online lean event in the world.

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A Surgery Department on a journey for over a decade
August 1, 2023
A Surgery Department on a journey for over a decade

FEATURE - This surgery department was among the first areas in this hospital (maybe in the whole of Spain) to adopt Lean Thinking. Here's what their lean journey is focusing on more than 10 years after they started.

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A new strategy for a new era
July 13, 2023
A new strategy for a new era

WEB SERIES – In the second episode of our docuseries on lean in Chile, we learn how, with a clear purpose and strong commitment from leadership, SKC is transforming its processes and mindset and building a competitive advantage.

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Breaking new ground in product development
July 6, 2023
Breaking new ground in product development

INTERVIEW – Drawing on 33 years of experience working in product development at Caterpillar, the interviewee reflects on lean in engineering.

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The 7-year LPPD journey of TechnipFMC
June 28, 2023
The 7-year LPPD journey of TechnipFMC

INTERVIEW – In this Q&A, the Chief of Transformation of oil and gas company TechnipFMC tells us about their experience implementing Lean Product and Process Development.

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The power of people: adapting to changing times
February 3, 2023
The power of people: adapting to changing times

CASE STUDY – A people-centric approach to work, improvement, and the adoption of automation is allowing this Norwegian company to thrive in a changing industry and environment.

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Transforming our way of managing using lean
November 4, 2021
Transforming our way of managing using lean

CASE STUDY – The turning point in this Colombian construction company’s transformation came when they started to embrace lean as a culture rather than just a set of tools.

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Learning our way to the top of the mountain
July 13, 2020
Learning our way to the top of the mountain
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CASE STUDY – By building Lean Thinking into its processes and culture and developing people’s capabilities, this Norwegian company serving the oil&gas sector achieved fantastic results.

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Sorting out sourcing
February 20, 2020
Sorting out sourcing

FEATURE – The Sourcing team at insurance company SulAmérica tells us about how they were able to transform the process in their department in order to become more efficient in dealing with their workload.

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Reflecting on a unique partnership
June 4, 2019
Reflecting on a unique partnership

FEATURE – Following the recent CXO Summit in Singapore, a team from the Lean Global Network reflects on the partnership with SIT and its potential effects on the city-state.

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Paying our dues
March 28, 2019
Paying our dues

CASE STUDY – This Polish debt collection company is refocusing its work around true customer needs and increasing problem visibility by implementing hoshin kanri.

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Retaining talent to make a difference
October 17, 2018
Retaining talent to make a difference

NOTES FROM THE GEMBA – This French company provides support to the severely disabled, and is currently using lean thinking to limit employee turnover and recruit faster.

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Leaning out transitional care
October 21, 2022
Leaning out transitional care

CASE STUDY – The transfer of a patient from one care setting to another is a delicate time. Insurance company SulAmérica has used its extensive lean experience to improve transitional care, and here’s how they did it.

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How lean is enabling the growth of a Turkish company
July 18, 2017
How lean is enabling the growth of a Turkish company

CASE STUDY – With plans to double capacity year on year in its new precision machining business, a Turkish company found in lean a way to control growth by stabilizing old processes while new ones are introduced.

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How lean is enabling the growth of a Turkish company
July 18, 2017
How lean is enabling the growth of a Turkish company

CASE STUDY – With plans to double capacity year on year in its new precision machining business, a Turkish company found in lean a way to control growth by stabilizing old processes while new ones are introduced.

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The impressive lean turnaround of DBS Bank in Singapore
June 5, 2017
The impressive lean turnaround of DBS Bank in Singapore

CASE STUDY – Over the past few years, DBS Bank in Singapore has undergone an extraordinary turnaround inspired by lean. Here, the COO explains how the company has become the world's "best digital bank".

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Faster delivery, happier customer
April 28, 2023
Faster delivery, happier customer

WEB SERIES – In the fourth and final episode of Season 1 of our docuseries, we visit home improvement and gardening retailer Leroy Merlin and learn about their efforts to lean out their supply chain.

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Double interview: 365 and Dreamplace
February 28, 2023
Double interview: 365 and Dreamplace

INTERVIEW – Earlier this month, we attended a Lean Day at Dreamplace Hotels and Resorts in the Canary Islands. We sat down with two lean leaders to discuss the transformations of their businesses.

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John Shook on transformations and lean in a crisis
November 4, 2022
John Shook on transformations and lean in a crisis

VIDEO INTERVIEW – We recently caught up with John Shook at the Lean Healthcare Academic Conference in Stanford and asked him to share his thought on the questions we need to ask ourselves in a lean journey and on lean in turbulent times.

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Lean around the clock
November 25, 2021
Lean around the clock

FEATURE – With one of the biggest lean events of the year just four days away, John Shook tells you why you should participate and what you can expect.

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Introducing the Lean Global Connection
October 25, 2021
Introducing the Lean Global Connection

VIDEO INTERVIEW - In this conversation with our editor, John Shook discusses Lean Thinking post-pandemic and its role tackling large-scale problems, and introduces an upcoming free event you don't want to miss.

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Pioneering lean thinking in hotels
January 17, 2019
Pioneering lean thinking in hotels

FEATURE – Dreamplace Hotels in Tenerife have been on an improvement journey for several years, but only recently did they find a way to truly become a learning organization: lean thinking.

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How lean is securing the future of this digital advertiser
February 20, 2018
How lean is securing the future of this digital advertiser

CASE STUDY – How do you keep up with a market changing at the speed of light? The Chief Inventor of an Australian digital company explains how they are using lean to safeguard their future.

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Inventory reduction and pulled supply in a Brazilian factory
November 9, 2017
Inventory reduction and pulled supply in a Brazilian factory

FEATURE – Inventory reduction is critical to waste elimination. Yet, many are reluctant to do it, fearing demand variability and production instability will neutralize their efforts. Grupo Sabó's story proves otherwise.

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How a Ukrainian company modernized itself using lean
January 9, 2018
How a Ukrainian company modernized itself using lean

INTERVIEW – In this Q&A, the CEO of a Ukrainian provider of equipment for stores shares how lean thinking has helped his company modernize its processes and engage its people.

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Freeing up cash by reducing stock at a lean car dealership
January 5, 2018
Freeing up cash by reducing stock at a lean car dealership

FEATURE – This story from Cape Town car dealership Halfway Ottery shows just how much eliminating stock can contribute to turning around a business by freeing up cash.

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Transforming people to transform the healthcare industry
October 20, 2017
Transforming people to transform the healthcare industry

VIDEO INTERVIEW – Last year, the Lean Global Network launched an initiative to leverage the knowledge of our institutes to positively impact the healthcare industry. We caught up with the group in São Paulo this week.

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Reflecting on our 15-year journey
March 15, 2023
Reflecting on our 15-year journey

FEATURE – PL readers will likely be familiar with IOV, the cancer clinic in Brazil that’s become a reference for lean healthcare for countless organizations. Here, Dr Fred looks back at IOV’s 15-year journey.

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Making lean relatable and meaningful
October 25, 2022
Making lean relatable and meaningful

INTERVIEW – General Electric’s Angie Norman talks to our editor about the lean journey of the company’s Finance department and how the area became a driver of GE’s overall transformation.

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The lean answer to uncertainty
September 23, 2022
The lean answer to uncertainty

FEATURE – In the face of uncertainty, when it’s hard to see the road ahead, we can still make things better day after day by embracing kaizen – until we are out of the woods.

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It’s the pebble in our shoe that wears us down
November 22, 2021
It’s the pebble in our shoe that wears us down

FEATURE – We assume that what holds our transformations back is the lack of high-price resources, but more often than not it is the simplest of items.

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Troublesome problems and threshold concepts
May 24, 2021
Troublesome problems and threshold concepts

FEATURE – Looking back on the lean journeys he's seen firsthand, the author concludes that a true lean transformation occurs when you establish lines of mentoring to the Thinking People System.

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An authentic blueprint
March 25, 2021
An authentic blueprint

FEATURE – The lean house can be seen as a blueprint for a transformation. But what happens when CEO or other senior leaders are not aligned with the vision expressed in the roof?

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Passing down TPS across generations
June 29, 2020
Passing down TPS across generations

FEATURE – This intimate account looks back at the time one of the authors spent working with Harada-san and how it shaped his career and encouraged him to spread TPS knowledge.

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Anticipating the Covid-19 storm
May 15, 2020
Anticipating the Covid-19 storm

NOTES FROM THE (VIRTUAL) GEMBA – In the last of her series of virtual gemba walks, the author learns how a hospital in the Caribbean island of Martinique relied on Lean Thinking in its fight against the Coronavirus.

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Quality first means more sales
June 25, 2020
Quality first means more sales

CASE STUDY – This insurtech venture has found in Lean Thinking a way to tackle its many scaling issues. It’s grown from two to fifty-five people in less than four years, ultimately thanks to a strong focus on quality.

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The harvest of the future
August 15, 2019
The harvest of the future

INTERVIEW – This agro-industrial business in Colombia is applying lean thinking to its harvesting process. The harvest manager explains the difficulties and opportunities encountered on the journey so far.

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Changing our dealership to changes lives in the township
March 6, 2018
Changing our dealership to changes lives in the township

FEATURE – The principal of the Halfway Ottery dealership explains how their lean culture based on respect and improvement is not only changing the business, but transforming the lives of people in the townships.

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The impact of lean on the financial performance of an SME
October 18, 2016
The impact of lean on the financial performance of an SME

RESEARCH – What kind of financial results can a SME owner expect from a lean transformation? To find out, the author of this interesting research analyzed the performance of 100 Italian small and medium-sized companies.

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Lean enables agile scale-up at Finnish Broadcasting Company
November 21, 2016
Lean enables agile scale-up at Finnish Broadcasting Company

CASE STUDY – The Finnish Broadcasting Company has been leveraging lean thinking to scale up its agile work. In the process, it has developed a greater understanding of customer value.

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René Aernoudts offers guidelines for lean transformations
April 17, 2014
René Aernoudts offers guidelines for lean transformations

FEATURE - This set of guidelines will help you to understand how to properly structure your lean transformation, keeping into account the entire organization as it tries to embrace and manage change.

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A story of caring leadership and creativity
November 28, 2021
A story of caring leadership and creativity

FEATURE – A leader’s creativity and care for her people can lead to extraordinary results even in the most challenging of environments. As the latest LGN book comes out, the author reflects on one of the most impressive lean transformations you will come across.

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Lean in SMEs
January 11, 2021
Lean in SMEs

FEATURE – SMEs represent the backbone of many economies, but few of them contemplate embarking on a lean transformation. The author discusses why and offers some tips to help them embrace lean.

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10 obstacles to a lean transformation
December 3, 2020
10 obstacles to a lean transformation

FEATURE – Hansei is a powerful tool that helps us understand Lean Thinking and advance on our journey. The author shares the lessons he learned from the struggles Halfway Toyota encountered during its years-long transformation.

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Lean logistics at Thales LAS
November 23, 2020
Lean logistics at Thales LAS

NOTES FROM THE GEMBA – Thanks to the effective application of Just-in-time and Jidoka, Thales LAS has managed to turn around its logistics department. Catherine Chabiron reports.

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Lean turnaround – charting a new course
September 17, 2020
Lean turnaround – charting a new course

FEATURE – In business, the word “turnaround” refers to radical changes in the direction a company is moving toward. Here’s why Lean Thinking can increase the chances of success of such endeavors.

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Lean in internal supply logistics
July 9, 2020
Lean in internal supply logistics

CASE STUDY – The implementation of lean in the internal logistics of a pharmaceutical company in Brazil proved key to increasing productivity and quality in the organization.

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Learning to be lean chameleons
February 13, 2020
Learning to be lean chameleons

FEATURE – In this candid, personal account, the author shares her experience as a lean coach, her challenges and success, and how she adapts to different situations.

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Half the bad, double the good
January 20, 2020
Half the bad, double the good

CASE STUDY – The story of this Norwegian window and door manufacturer shows how a deep and ongoing commitment to a lean transformation can help a company thrive against all odds.

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Change management from the inside out
December 2, 2019
Change management from the inside out

FEATURE – The author discusses how the daily practice of lean thinking develops perseverance and the grit a leader needs to improve an organization.

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Attorney at lean
November 21, 2019
Attorney at lean

CASE STUDY – A boutique law firm in Milan has initiated a lean transformation to turn around its processes, improve service to its clients and make life easier for the team.

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Learning at takt time in Thales
June 11, 2019
Learning at takt time in Thales

INTERVIEW – A former VP of Operations from Thales tells Catherine Chabiron how he and his team turned around their department by committing to lean thinking and focusing on people development every day.

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Lean thinker, I salute thee
December 27, 2018
Lean thinker, I salute thee

ROUND-UP – As the year ends, our editor reflects on the state of the lean movement and looks back at the best articles published by Planet Lean this year.

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Quality by kaikaku
December 13, 2018
Quality by kaikaku

CASE STUDY – This Turkish producer of sanitaryware has boosted its quality so dramatically it’s now a player in the German market. It did so by bringing drastic change to its production system.

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Dramatic lean improvement
December 6, 2018
Dramatic lean improvement

FEATURE – How an amusement park in Norway is using lean visual management to support actors during their busy schedule and to give visitors an experience they will never forget.

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What it takes to learn lean
December 20, 2018
What it takes to learn lean

FEATURE – The author, a lean leader from Germany, recounts his experience bringing lean change about and discusses what it takes to truly learn lean thinking.

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How we are creating a lean daily management system
November 8, 2018
How we are creating a lean daily management system

VIDEO – The director of a hotel in Tenerife explains the first steps the team is taking to develop a lean daily management system, and how this connects to the organization's hoshin.

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Making hoshin work for our lean hotel
October 25, 2018
Making hoshin work for our lean hotel

VIDEO - The director of a hotel in the Canary Islands explains the hoshin efforts taking place in the organization and takes us through the lean strategy deployment boards she uses to track progress and highlight problems.

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A playground for lean teamwork and collaboration
September 5, 2018
A playground for lean teamwork and collaboration

FEATURE – Enabling its people to think autonomously about problems and fostering collaboration among departments is allowing a French company that makes and installs playgrounds to thrive.

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The architecture of a lean transformation
July 17, 2018
The architecture of a lean transformation

FEATURE – The role of the coach in a lean transformation is an often-debated topic. The author discusses his experience building the architecture of the Halfway turnaround.

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Keeping the spirit of care alive
August 2, 2018
Keeping the spirit of care alive

CASE STUDY – The author looks back at the impressive lean transformation of the Hungarian plant of Coloplast, a Danish company offering medical devices and services.

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A single experiment changed how we produce furniture
April 13, 2018
A single experiment changed how we produce furniture

FEATURE – Sometimes all you need to change minds is a successful experiment. This is how a Norwegian furniture manufacturer managed to transform the way it thinks about its sofa production.

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How we grew using less resources than ever before
April 18, 2018
How we grew using less resources than ever before

THE LEAN BAKERY – In the fourth episode in our video series, the CEO of 365 explains how lean showed him that his business could grow (exponentially) without using any extra resources.

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How the 365 bakeries improved service to clients with lean
March 2, 2018
How the 365 bakeries improved service to clients with lean

THE LEAN BAKERY – In this video, a shop coordinator explains how the 365 bakeries were able to speed up service to customers and ensure product quality by reorganizing work and responsibilities.

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Why you need lean thinking in your digital transformation
February 26, 2018
Why you need lean thinking in your digital transformation

FEATURE – Organizations can only reap the full benefits of modern technologies if they pair up their digitalization efforts with an enterprise-wide lean transformation.

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Managing a chain of 100 cafes in Barcelona with lean
January 23, 2018
Managing a chain of 100 cafes in Barcelona with lean

THE LEAN BAKERY - For the past decade, lean has fuelled the growth of a chain of cafes/bakeries in Barcelona. With 100 now open, the Retail Manager explains how lean helps them manage a booming business.

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Our editor offers a roundup of our best content of 2017
January 3, 2018
Our editor offers a roundup of our best content of 2017

ROUND-UP – Looking back at the year that just ended, our editor Roberto Priolo reflects on the power and reach of lean thinking, and offers us a round-up of the best content from 2017.

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Kaizen and improved maintenance in a Turkish mine
November 7, 2017
Kaizen and improved maintenance in a Turkish mine
lean thinking mining Turkey

CASE STUDY – Over the past four years, by developing its kaizen capabilities and crafting a better approach to maintenance, a Turkish gold mine has significantly reduced its extraction costs.

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Lean in a building maintenance and renovation company
August 9, 2017
Lean in a building maintenance and renovation company

FEATURE – Visualizing the work, increasing customer focus and changing the way to interact with employees has helped a family-run Dutch building maintenance and renovation firm to transform itself.

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You can't make countries great without great jobs
December 21, 2016
You can't make countries great without great jobs

WOMACK'S YOKOTEN – Small firms represent the backbone of the economy, and there is no doubt lean can help them improve and grow – by making the jobs they offer great. Without it, countries won't be great either.

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How John Deere Iberica is developing a lean supply chain
December 13, 2016
How John Deere Iberica is developing a lean supply chain
john deere lean supply chain

INTERVIEW – For the past year, agricultural equipment manufacturer John Deere Ibérica has worked to spread lean thinking to the supply chain. We met with them in Madrid to understand how they’re going about it.

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When lean gets hard it is managers who have to persevere
March 7, 2017
When lean gets hard it is managers who have to persevere

FEATURE – A lean journey often has more downs than ups, but it is a responsibility of management to persist and keep asking the right questions that will steer the firm in the right direction.

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Bringing lean principles to restaurant kitchens
June 6, 2016
Bringing lean principles to restaurant kitchens

INTERVIEW – An American group of restaurants is experimenting with the application of lean thinking in its kitchens and dining areas. Planet Lean had a word with the chefs to see what’s cooking.

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Jim Womack on applying lean thinking to a greenfield
June 10, 2014
Jim Womack on applying lean thinking to a greenfield

FEATURE - In this essay, first appeared in his book Gemba Walks, Jim P. Womack describes the benefits of launching lean in a greenfield environment drawing from his experience volunteering in Central America.

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Pick the right approach to lean thinking to beat resistance
May 8, 2014
Pick the right approach to lean thinking to beat resistance
managing change lean thinking

FEATURE - We are often told that employee resistance to change is natural, but it’s really just the result of a wrong approach to lean thinking. Learn to effectively engage people and change will follow.

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The people-led lean turnaround of a chain of car dealerships
September 4, 2017
The people-led lean turnaround of a chain of car dealerships

DOCUMENTARY – In PL’s first ever documentary, we share the story of a chain of car dealerships in Africa. Watch and learn how people development and lean leadership made for one of the best turnarounds you’ll ever encounter.

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Growing car sales by 400% in a dealership using lean
October 4, 2017
Growing car sales by 400% in a dealership using lean

FEATURE – For the first article in our series on the Halfway transformation, we asked the Sales team to tell us about how they apply lean to selling cars in a challenging social context.

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How to be multi-dimensional in your lean transformation
September 28, 2017
How to be multi-dimensional in your lean transformation

FEATURE – Because each lean transformation is unique, we can't expect an off-the-shelf solution to work. The author discusses multi-dimensional transformations and how we can be flexible but also structured.

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Lean thinking transforming the lives of African children
July 10, 2017
Lean thinking transforming the lives of African children

FEATURE – At Malamulele Onward in Johannesburg, a do-it-yourself lean transformation is increasing the impact the nonprofit organization is having on South African children living with cerebral palsy.

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Avoid deterioration of results with solid daily management
April 12, 2017
Avoid deterioration of results with solid daily management
work of management Lancaster interview

INTERVIEW – Does your company feel like a sand castle? Do you struggle to sustain lean results? At the recent Lean Transformation Summit, the CEO of Lantech told us how the firm is using daily management to prevent “deterioration”.

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People development and competitivess - the Alliance story
May 15, 2017
People development and competitivess - the Alliance story

NOTES FROM THE GEMBA – This month, Catherine visits a metal injection moulding specialist and hears about the strong link between growing people’s capabilities with lean thinking and staying competitive in a complex market.

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Leadership and business transformation go hand in hand
February 2, 2017
Leadership and business transformation go hand in hand

VIDEO – We constantly talk about the role of leadership, but perhaps we don't realize just how intertwined leadership transformation and business transformation really are. This short video discusses why.

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Learn about the BBC's improvement initiative Spark
February 1, 2017
Learn about the BBC's improvement initiative Spark

INTERVIEW – The British Broadcasting Company (BBC) has been working with a lean-inspired improvement program that is gradually transforming the culture of the business – one creative idea at a time.

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The first steps of a Paris hospital towards lean healthcare
January 13, 2017
The first steps of a Paris hospital towards lean healthcare

NOTES FROM THE GEMBA – On this gemba walk in the cardiology department of a Parisian hospital, the author discovers how the team is changing its internal dynamics and processes to make lean their way of thinking.

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How humility transformed a car dealership in Botswana
January 5, 2017
How humility transformed a car dealership in Botswana

CASE STUDY – The story of how a humble leader, who recognizes the importance and contribution of each individual to the company’s success, is making a car dealership in Botswana a fantastic example of lean transformation.

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The fantastic lean transformation of an Italian hospital
October 4, 2016
The fantastic lean transformation of an Italian hospital

CASE STUDY – There is more to Siena than the Palio: the Tuscan city boasts of one of the most advanced examples of lean healthcare in Italy. We asked the team at the University Hospital how they are doing it.

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Lean healthcare at a large hospital district in Finland
August 9, 2016
Lean healthcare at a large hospital district in Finland

CASE STUDY – The whole of Helsinki’s hospital district is leaning out, with incredible results. It isn’t every day that we come across – let alone have the opportunity to observe – a lean transformation in such a large healthcare organization.

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Five lean practitioners answer the same question 3
July 22, 2016
Five lean practitioners answer the same question 3

1 QUESTION, 5 ANSWERS – Lean management causes a huge shift in the mind of leaders, one that dramatically changes the way they think of themselves and the way they behave. We asked five leaders to tell us how lean changed them.

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The story of a lean transformation failure
June 8, 2016
The story of a lean transformation failure

FEATURE – Too often we tend to focus on trying to replicate success, rather than analyze failure. Yet, learning from mistakes is a fundamental principle in lean. This account of a transformation gone south offers an insightful critique of lean.

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