INTERVIEW – A private healthcare group in South Africa has carefully studied the unique challenges it faces and customized its approach to improvement accordingly, embarking on a lean journey to better patient care.

VIDEO CASE STUDY – In the past couple of years, the Consorci Sanitari del Garraf has been able to leverage the commitment of its people to perform a lean turnaround. Its story shows you don’t need lots of resources and money to do lean in a hospital.

INTERVIEW – In this must-read Q&A, our editor sits down with lean guru John Shook to discuss the meaning of failure, the nature of innovation, and the resilience of our movement.

NOTES FROM THE GEMBA – The author explores how France’s Lean community evolved through gemba practice, kanban-driven engagement, communities of practice, and a flywheel model turning shared learning into momentum.