INTERVIEW - The historical city of Amersfoort in the Netherlands has introduced lean thinking and practice in local government to provide better and faster services to its citizens.

CASE STUDY – What to do when you operate in a competitive market and are located in a remote corner of Europe, thousands of miles from your customer? One word: lean.

JUST SAY THE WORD - Michael Ballé explains why front-loading engineering means planning product renewal years ahead, and how Toyota's Chief Engineer role balances business, design, and technical expertise through influence, not hierarchy.

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FEATURE – This Brazilian manufacturer was able to achieve significant improvements in its processes in just one week thanks to kaizen.

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