Case studies

A 15-year journey of people engagement

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Case studiesJan 30, 2020
Tom Root
CASE STUDY – Here’s the story of a mature lean company from Michigan. The author tells us about Zingerman’s Mail Order’s lean transformation, their challenges and their successes.

Extracting waste from our process

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Case studiesJan 23, 2020
Rodnei Yogui
CASE STUDY – In a Brazilian insurance company, a team worked hard to streamline the revision of dental claims – a great example of Lean Thinking in an administrative process. 

Half the bad, double the good

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Case studiesJan 20, 2020
Eivind Reke and Kenneth Gilje
CASE STUDY – The story of this Norwegian window and door manufacturer shows how a deep and ongoing commitment to a lean transformation can help a company thrive against all odds.

Bringing lean to the people

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Case studiesDec 16, 2019
Vagner Agostinho Junior
CASE STUDY – This article briefly outlines the different stages of the lean transformation at Mercedes Benz Brazil, as the company looked for the best approach to engage everyone in continuous improvement.

Daily management in construction

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    string(1440) "The construction industry has a reputation for delays, bad quality and unsafe working conditions. This makes it a prime candidate for the implementation of lean principles and techniques. The idea of 'lean construction' has been around since the early 1990s, when a group of academics in California started to look at opportunities for the application of lean in the sector. One of the results of this early work was the introduction of the Last Planner System to better manage construction sites.

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Technology is providing new opportunities for the sector, with 3D and 4D software tools taking the lead. Technological advances, coupled with the adoption of solid improvement practices, like lean construction methodology, in the construction industry, means we can design and build better, safer and lasting buildings - also guaranteeing working infrastructure for our increasingly urban world."
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Case studiesDec 9, 2019
Renato Mariz et al
FEATURE – How lean daily management helped a Brazilian construction company to stabilize production in a tailing dam elevation project.

Attorney at lean

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Case studiesNov 21, 2019
Eulalia Malimpensa
CASE STUDY – A boutique law firm in Milan has initiated a lean transformation to turn around its processes, improve service to its clients and make life easier for the team.  

Safari, so good

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Case studiesNov 14, 2019
Sharon Visser
CASE STUDY – This company in Botswana has embraced lean thinking passionately to build the capacity and ability to deal with higher demand for its converted vehicles. The author tells us about their journey.

Re-start with a clean slate

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Case studiesOct 17, 2019
Jonny Mooi, Willem Nieuwenhuis & René Aernoudts
CASE STUDY – From client and supplier to partners-in-lean: how solving a problem together transformed the relationship between a Dutch hospital and the laundry supplying clean garments to it.

A journey of mind-blowing improvement

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Case studiesOct 3, 2019
Sergio Ferigo
CASE STUDY – Seven years ago, this Italian manufacturer ran an experiment to reduce inventory in its warehouse. Today, lean thinking permeates every aspect of life at FPZ.

Leadership development at Volvo Cars

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Case studiesSep 16, 2019
Eivind Reke and Gert Frick
CASE STUDY – What is the approach to people development used at Volvo Cars? The authors explain how the organization has created a production system fully owned by operators and managers.

Daily management in the ICU

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    string(1608) "Lean thinking may have been born in Toyota in the 1950s and 1960s, but it wasn’t until after the year 2000 that a few hospitals began to explore its application to the healthcare industry (lean healthcare). These pioneering organizations came together to share their stories at the first Global Lean Healthcare Summit in the UK in 2007, which in turn triggered many more experiments around the world. Since then, interest has kept growing.

Some fifteen years on, we have hundreds of examples to learn from, from clinics and departments through to entire hospitals and even whole hospital systems. Not all early experiments succeeded, and we are still a long way from making lean a widely recognized way of working across the industry.
Healthcare providers around the world still face huge challenges, as ageing populations and unhealthy lifestyles boost the demand for healthcare faster than the growth of incomes and tax revenues from the middle classes. At the same time, the quality of care has not improved as much as the quality of other services in the economy, which is why more and more healthcare organizations are turning to lean.

Historically, lean healthcare ideas have been applied in large hospitals, but in the past few years we have started to see the philosophy adopted in earnest in many smaller organizations following a do-it-yourself approach that has generated many positive benefits. An impressive example is the Consorci Sanitari del Garraf near Barcelona."
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Case studiesAug 29, 2019
A. Fátima De Sousa, A. Matheus Basgal and R. Gouveia
CASE STUDY – Effectively deploying and executing your strategy requires mastering quick follow-ups at different levels of the organization – in other words, Daily Management.

Lean logistics for better customer service

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Case studiesAug 6, 2019
Alexandre Cardoso and Cauim Lopes
CASE STUDY – Logistics can be the key to achieving success and creating a competitive advantage in a company. This case study tells the story of a port terminal in Brazil that has used lean to achieve significant gains in managing its road flow.

Through hardship to the stars

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Case studiesJul 25, 2019
Vicenç Martínez Ibañez and Antoni Campos Rubiño
CASE STUDY – Catalonia's largest hospital is undergoing a successful transformation - supported by pioneering hoshin experiments - that has already turned it into a poster child for lean healthcare in the region.

Benefits and difficulties of using a Concept Paper

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Interesting contamination exists here with improvement approaches like Lean Startup and Design for Manufacturing."
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Case studiesJul 23, 2019
José Ferro with Paulo Couto, Alan Labes & Fernando Rodrigues
CASE STUDY – TechnipFMC has introduced the Concept Paper in its lean product development process. This article shares some of the learnings resulting from the experience.

A Norwegian lean epic

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Case studiesJul 18, 2019
Eivind Reke and Daryl Powell
CASE STUDY – Thousands of kaizens, a relentless focus on learning and the determination to continuously improve have made of this Norwegian company something of a lean fairytale.

Cancelling the distance

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Case studiesJul 16, 2019
José Ignacio Garcia Cornejo and Francisco Soler Benito
CASE STUDY – What to do when you operate in a competitive market and are located in a remote corner of Europe, thousands of miles from your customer? One word: lean.

Determination pays

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Case studiesJul 2, 2019
Richard van Ooijen and Riegholt Hilbrands
CASE STUDY – This Dutch company awards social benefits to the unemployed. Thanks to lean thinking, they were able to radically transform the service they offer them.

Reflecting on our lean healthcare journey

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Case studiesJun 27, 2019
Grey Dube
CASE STUDY – The CEO of a hospital in Johannesburg looks back to the last five years to reflect on a lean healthcare transformation that is creating positive outcomes for patients.