Transforming our business with Daily Management
CASE STUDY – By leveraging Daily Management (DM), Supergasbras was able to change its trajectory and add more value to the customer in a critical sector for society.
Case studies
You say garbage, I say opportunity
WEB SERIES – Season 2 is here! In the first episode of this season, we visit a company in Chile that shows us how sustainability can be the cornerstone of an improvement project... and not just an afterthought.
Faster delivery, happier customer
WEB SERIES – In the fourth and final episode of Season 1 of our docuseries, we visit home improvement and gardening retailer Leroy Merlin and learn about their efforts to lean out their supply chain.
The enablers of our lean transformation
CASE STUDY – The Hospital de Bellvitge in Barcelona is relying heavily on hoshin and Kata to create a working environment based on collaboration and joint problem solving.
Banking on Lean
WEB SERIES – Episode 3 of our docuseries on lean in Brazil takes us to the second largest bank in the country. Learn how Bradesco is striving to improve its processes to provide more value to its customers using Lean Thinking.
The gift of change
WEB SERIES – In Episode 2 of our docuseries on lean in Brazil, we learn how the pioneering efforts of a cancer clinic have inspired the city of São José dos Campos to transform into a lean healthcare cluster.
Easing the pain
WEB SERIES – Today, we launch a new documentary series on lean around the world, with the first season focusing on lean in Brazil. In the first episode, we visit the lean clinic on a mission to reduce the burden on cancer in our lives.
The power of people: adapting to changing times
CASE STUDY – A people-centric approach to work, improvement, and the adoption of automation is allowing this Norwegian company to thrive in a changing industry and environment.
At the service of customer centricity
CASE STUDY – This Shared Service Center in Poland has leveraged lean, technology, and automation to completely transform itself and provide an ever-better customer experience.
A successful experiment with virtual care
CASE STUDY – The Covid-19 pandemic has accelerated the application of Virtual Healthcare across the world. In South Australia, this has been implemented in urgent care.
Leaning out transitional care
CASE STUDY – The transfer of a patient from one care setting to another is a delicate time. Insurance company SulAmérica has used its extensive lean experience to improve transitional care, and here’s how they did it.
Using lean to make our DNA “stable and flexible”
CASE STUDY – This transport and logistics company in Colombia has turned to Lean Thinking to become more adaptive and ensure an easier post-acquisition integration of new cultures.
Transforming quickly, but mindfully
CASE STUDY – Starting in January this year, the Mexican plant of this manufacturer of lighting and electrical solutions has initiated a lean transformation that has already led to impressive results in terms of productivity.
Recreating that “coffee break magic”
CASE STUDY – This digital organization has embarked on a cultural transformation that is allowing them to become more agile while keeping people and stimulating interactions at the heart of their work.
Enabling improvement across our healthcare system
CASE STUDY – How do you give hundreds of primary care units the tools and knowledge they need to make improvements? The Catalan Health Service found the solution in hoshin kanri.
An enterprise-wide cultural transformation
CASE STUDY – A Chilean company selling and servicing vehicles and equipment for a variety of industries has made of humility the leading trait of its cultural transformation, with great results.
Building our lean legacy
CASE STUDY – We hear from a construction company in Chile that embarked on a lean journey in 2018 to transform its culture and improve the work on its many sites.
Whittle by whittle
CASE STUDY – This Dutch SME is transforming its picking operation – partly with the introduction of a U-shaped design – to increase the number of orders it can fulfil every day.