FEATURE – What does it take to meet the historic challenge of rapidly increasing the annual global vaccine capacity from 5 billion to 19 billion doses? And how could Lean Thinking help?
FEATURE – This article explores the concept of “value network”, emphasizing the importance of looking at lead-times and value creation in a more holistic way.
FEATURE – Lean healthcare is new to China. The authors share some examples of improvements projects taking place in Chinese hospitals, which they hope will inspire more organizations to take lean on.
FEATURE – In the second article in her new series, the author discusses how focusing on customer value helped a fintech start-up to grow fivefold just last year.
FEATURE – How do kamishibai boards work and what sort of benefits can they bring to a lean transformation? The author discusses what he saw on a recent gemba walk.
FEATURE – The lean house can be seen as a blueprint for a transformation. But what happens when CEO or other senior leaders are not aligned with the vision expressed in the roof?
FEATURE – Employee happiness leads to greater efficiency and higher quality, which is why it’s increasingly being adopted as an indicator by firms. But how does lean relate to happiness?
FEATURE – What does it really mean to listen to the “voice of the customer”? This article discusses how lean marketing can help us to truly understand customer value and, therefore, increase our sales.
FEATURE – This interesting article asks what it means to ask to right questions and explains why the way to success is learning about problems, not wondering whether solutions are wrong or right.
FEATURE – A lean retail experiment: Carrefour Group in Brazil has started a lean journey to rapidly adapt to market changes and reach excellence in the delivery of value to customers.
FEATURE – In his first gemba walk in months, the author observes the Covid-19 vaccination process in a physician’s practice in Wales and reflects on how lean it is.
FEATURE – With the help of Lean Thinking, this Ukrainian producer of stainless steel pipes is retaining its competitive position against larger players in the market.
FEATURE – What is the role of middle managers in a transformation and how can we ensure they can fulfil that role – instead of being blamed for the failure of the initiative and even excluded from it?
NOTES FROM THE GEMBA – The author visits the office of Theodo France and learns how the lean digital company is leveraging lean thinking and practice to support its ongoing growth – even through the pandemic.
FEATURE – The author discusses how the hoshin kanri process, coupled with effective coaching, helps us to tackle the challenges inherent to implementing change.
FEATURE – The approach described here, first adopted by this Chinese company, directly connects the daily work in manufacturing with an organization’s financial results.
FEATURE – John Shook remembers the work of Ezra Vogel and Norman Bodek and discusses how, in their own way, each of their contributions help us to understand the Toyota Production System.
FEATURE – For many organizations, devising effective strategies remains a gap to fill and that’s something lean can help with. Michael Ballé discusses strategic thinking with our editor.