Interviews

Taking the lean leap in private healthcare

INTERVIEW – A private healthcare group in South Africa has carefully studied the unique challenges it faces and customized its approach to improvement accordingly, embarking on a lean journey to better patient care.

Moving forward

INTERVIEW – This moving company in Singapore has taken its first steps down the lean road, reminding us that translating your strategy into small, actionable improvements people can make at the gemba is the way to a transformation.

The harvest of the future

INTERVIEW – This agro-industrial business in Colombia is applying lean thinking to its harvesting process. The harvest manager explains the difficulties and opportunities encountered on the journey so far.

Leveraging tech to improve education

INTERVIEW – In a chat with our editor, Priya Lakhani explains how technology can be used to understand a student’s unique learning pathway and design teaching accordingly.

Leading large-scale lean change

INTERVIEW – Rose Keanly discusses the role of lean in a strategic business transformation in the financial services sector and the dos and don’ts of bringing lean to a large organization. 

Learning at takt time in Thales

INTERVIEW – A former VP of Operations from Thales tells Catherine Chabiron how he and his team turned around their department by committing to lean thinking and focusing on people development every day.

Industry 4.0 or Lean 4.0?

INTERVIEW – Atlantis Foundries was able to achieve zero defects for three months in a row thanks to machine learning. Here’s why the human component can’t be discounted.

Leading a quality revolution

INTERVIEW – A couple of weeks ago, our editor caught up with Toyota veteran Sadao Nomura. In this Q&A, he discusses quality improvement and leadership engagement.

Supporting the Australian service industry

INTERVIEW – What skills do coaches need to successfully support lean transformations in the service sector? Our colleagues from Australia tells us about their experience.

Jishuken at Toyota Motor Kyushu

INTERVIEW – A team from LGN just spent a week on the gemba with Toyota veteran Hideshi Yokoi for a jishuken exercise. We asked him to explain to us how he used this practice while at Toyota Motor Kyushu.

Learning to ‘own it’

INTERVIEW – During his recent visit to California, our editor sat down with a Senior VP from Turner Construction to discuss leadership transformation and the importance of diversity in the workplace.

How lean knowledge travels across a hotel chain

INTERVIEW – Three hotel directors from the same chain in the Canary Islands give us the lowdown on the company’s strategy to facilitate the transfer of lean knowledge from one location to another.

Laying the foundations of a leaner industry

INTERVIEW – The editors of Planet Lean and Lean Post recently met with a senior executive of Turner Construction in New York City. Together, they discussed leadership development, respect for people, and the future of the industry.

Taking lean improvement to heart

INTERVIEW – This cardiac laboratory in Singapore was targeting one improvement and ended up with something different, but equally impactful for its patient flow.

The formula behind the success of Toyota

INTERVIEW – What is the secret to Toyota’s ability to engage people in continuous improvement? Tracey and Ernie Richardson look back at their time with the company and tell us.

Cooking up lean change

PROFILE – In an industry dominated by star chefs and big egos, meeting a humble leader who has made people development his battle cry is a breath of fresh air. PL interviews Legal Sea Food’s Richard Vellante.

The lean veterinarian

INTERVIEW – A 22-people veterinarian hospital in Barcelona has recently turned to lean thinking. We caught up with the owner to learn how things have changed six months into the journey. 

Living and breathing the original lean mission

GETTING TO KNOW US – It’s easy to over-complicate lean thinking. This month’s Lean Global Network interviewee tells us why we should always start with the work and the people doing it.