FEATURE – A former ops manager now tasked for improvement across IKEA looks back at what she learned in one of the company’s stores and explains how she hopes to take lean to the whole group.

FEATURE - The Basic Thinking dimension of the Lean Transformation Framework is often the most neglected and the least understood. The author tries to shed a light on the subject.

FEATURE – Too often we tend to focus on trying to replicate success, rather than analyze failure. Yet, learning from mistakes is a fundamental principle in lean. This account of a transformation gone south offers an insightful critique of lean.

NOTES FROM THE GEMBA – The author visits the Parisian airport of Orly to learn about a pilot project (pun intended) that aims to tackle the late departure of flights using lean thinking.