Features

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Our gemba walks in Brazil
October 7, 2019
Our gemba walks in Brazil

FEATURE – Last month, the Lean Global Network met in Brazil for its annual meeting. As part of it, we visited several amazing gembas. Three of our lean coaches reflect on what we learned.

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Slashing onboarding time for new developers
September 30, 2019
Slashing onboarding time for new developers

BUILDING BRIDGES – Using kaizen, a team at Theodo was able to reduce the time necessary to install a project on a new developer’s computer from three weeks to twelve minutes.

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What is an Obeya?
September 26, 2019
What is an Obeya?

FEATURE – In this roundup, we discuss the obeya room and use some of the best articles on the topic to explain why it’s such a powerful tool to drive improvement in your organization.

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When lean takes off
September 12, 2019
When lean takes off

NOTES FROM THE GEMBA – The author visits the Parisian airport of Orly to learn about a pilot project (pun intended) that aims to tackle the late departure of flights using lean thinking.

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What is lean learning?
September 9, 2019
What is lean learning?

FEATURE – How does lean apply to learning? The author reflects on the lean transformation his schools are undergoing and on its practical implications on students, staff and leaders.

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Turn the beat around
September 3, 2019
Turn the beat around

FEATURE – One year ago, the author started coaching organizations in her town of Maun, Botswana. Here she reflects on her experience and draws an interesting parallel between lean management and dancing.

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Where are we in lean product development?
September 2, 2019
Where are we in lean product development?

FEATURE – The authors discuss some of the most common problems that product development teams experience and what an effective assessment tool for engineering looks like.

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Lean is an educational system
August 27, 2019
Lean is an educational system

FEATURE – In this compelling read, the author discusses lean thinking as a system for learning that challenges our assumptions and tells us why blindly applying “best practices” takes us nowhere.

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What is 5S?
August 22, 2019
What is 5S?

FEATURE – In this roundup, we look at one of the most important lean tools and how it is deployed in organizations by bringing together PL articles on the subject.

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Understanding lean visual management tools
August 20, 2019
Understanding lean visual management tools

THE NAKED GEMBA – This useful article helps us to understand the different type of visual controls we can put in place, how they work and which ones to use to best convey our message.

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The role of a lean educator
August 8, 2019
The role of a lean educator

FEATURE – What does it really mean to teach lean? The author reflects on this question and shares a few tips on how to successfully engage learners in different environments.

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A sense of heritage in an uncertain world
July 30, 2019
A sense of heritage in an uncertain world

FEATURE – In a market where products become obsolete very fast, this Toyota supplier has learned the importance of staying true to its heritage and developing know-how and people’s capabilities.

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The synergies you need to succeed
July 11, 2019
The synergies you need to succeed

FEATURE – While at Starbucks, the author learned the importance of collaboration among the key functions of Operations, HR and Finance to advance a lean transformation.

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Introducing the Toyota Flow System
July 9, 2019
Introducing the Toyota Flow System

FEATURE – In the age of complexity and disruption, flowing value to customers as quickly as possible is critical. The new Toyota Flow System strives to address this issue.

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My father is my sensei
July 4, 2019
My father is my sensei

FEATURE – In this intimate account, the author reflects on the role of a lean sensei by looking back at what he’s learned from his own… his father.

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Fertile ground for lean seeds
June 25, 2019
Fertile ground for lean seeds

FEATURE – Lean Institute Brasil is running pioneering lean experiments in agriculture. The authors reflect on the challenges of transforming traditional farming culture and the opportunities lean affords.

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Lean learning, learning lean
June 13, 2019
Lean learning, learning lean

FEATURE – What can the world of lean and the world of education learn from one another? The author reflects on the synergies between these two realities.

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Reflecting on a unique partnership
June 4, 2019
Reflecting on a unique partnership

FEATURE – Following the recent CXO Summit in Singapore, a team from the Lean Global Network reflects on the partnership with SIT and its potential effects on the city-state.

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Avoiding the most common mistakes with VSM
May 30, 2019
Avoiding the most common mistakes with VSM

THE NAKED GEMBA – Value stream mapping is a fundamental tool in any lean transformation. The author takes us the most common mistakes companies make using it, so that you can avoid the pitfalls.

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Defining lean is useful, lean definitions are useless
May 16, 2019
Defining lean is useful, lean definitions are useless

FEATURE – In this article, the author reflects on how his understanding of lean thinking evolved over time – as did the way he defined it.

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Lean thinking, better teaching
May 9, 2019
Lean thinking, better teaching

FEATURE – A school board in Holland is discovering the potential of lean thinking and improving its processes to tackle the overburdening of teachers.

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Three key business challenges lean can tackle
May 7, 2019
Three key business challenges lean can tackle

FEATURE – Ahead of the annual lean conference of LEI Polska, the authors reflect on a recent survey they ran with their clients on the key business challenges they face.

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Our new, leaner Cancer Center
May 2, 2019
Our new, leaner Cancer Center

FEATURE – The renovation of one of its departments gave a hospital in Italy the perfect opportunity to redesign his oncology care with lean healthcare principles in mind.

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The Sunday-night barista
April 30, 2019
The Sunday-night barista

FEATURE – The author looks back at her time at Starbucks Coffee Company and reflects on the role of leadership in facilitating the spread of lean thinking across the organization.

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Learning A3 thinking to become a better doctor
April 19, 2019
Learning A3 thinking to become a better doctor

FEATURE – A student in a medical school recently completed a rotation based on A3 thinking. She tells us what learning to use this problem-solving method has brought her.

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Down the right track
April 16, 2019
Down the right track

NOTES FROM THE GEMBA – The author goes back to a train maintenance center she visited two years ago and finds an organization striving to learn continuously.

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Surviving an inflection point
April 9, 2019
Surviving an inflection point

FEATURE – The car industry is undergoing incredible change and ‘disruption’ is the word on everyone’s lips. How can companies survive it? Once again, Toyota shows us the way.

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What a good supermarket looks like
April 4, 2019
What a good supermarket looks like

THE NAKED GEMBA – Our new series goes back to basics to unlock the secrets of the gemba and tell us about some of the main tools and techniques we can use in a lean transformation. First up, supermarkets.

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Banking on hoshin
April 2, 2019
Banking on hoshin

FEATURE – What a Brazilian bank has learned from its first few steps in adopting hoshin kanri through structured problem solving and people development.

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Teaching A3 skills to medical students
March 26, 2019
Teaching A3 skills to medical students

FEATURE – Problem solving is a fundamental part of being a leader, which is what led this medical school in the United States to include A3 thinking in its curriculum.

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Lean caters for our product development needs
March 19, 2019
Lean caters for our product development needs

NOTES FROM THE GEMBA – This French company has completely transformed its approach to designing and introducing new products to market by embracing lean product development ideas.

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Lean as a two-step engine
March 14, 2019
Lean as a two-step engine

FEATURE – One of the things making lean thinking so hard to explain in general terms is its dual nature as both an organizational and managerial approach. The authors explain how to handle this tension.

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The energy to get things done
March 7, 2019
The energy to get things done

FEATURE – When people become enthusiastic about improvement work, there's no limit to what can be achieved. Join the author on a visit to a Finland-based manufacturer, whose lean efforts range from production to customer service.

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When a hospital meets an airline
February 26, 2019
When a hospital meets an airline

FEATURE – In a bid to find inspiration and new ideas to achieve excellent outcomes in patient safety, a group from a Boston hospital flew to Orlando to visit JetBlue Airways.

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Implanting lean ideas in our practice
February 21, 2019
Implanting lean ideas in our practice

FEATURE – Lean thinking has helped this dental practice in Italy to streamline the work, develop the capabilities of workers and free up a lot of the head dentist’s time.

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Detecting improvement opportunities
February 19, 2019
Detecting improvement opportunities

NOTES FROM THE GEMBA – A culture in which problems are tackled as soon as they appear and the production and product development teams work closely together is helping this French healthcare technology company to thrive.

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An ever deeper analysis of the work
February 16, 2019
An ever deeper analysis of the work

FEATURE – As we progress on our lean journey, results seem to become harder to achieve: it’s because we need to become more granular in our analysis and improvement of the work.

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How I learned to treat people like individuals
February 14, 2019
How I learned to treat people like individuals

FEATURE – In this intimate, moving account, the author shares her journey of personal transformation that caused her mindset and her attitude towards employees to dramatically change.

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Better thinking for better lean thinking
February 7, 2019
Better thinking for better lean thinking

FEATURE – We tend to describe lean as a holistic approach to a transformation, but we won’t be able to truly embrace it until everyone starts to see the organization as a system.

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Efficient product design under the sea
February 2, 2019
Efficient product design under the sea

CASE STUDY – Designing good products is challenging in itself, but doing so in harsh, impenetrable environments like the seafloor presents even bigger problems. The answer? Lean product development.

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Approaching problem solving more effectively
January 31, 2019
Approaching problem solving more effectively

FEATURE – As they progress on their lean journey, organizations need to learn to adjust their stance to the type of problem they face. Introducing his new book, the author offers precious tips on problem solving.

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Kanban without kaizen is pointless
January 24, 2019
Kanban without kaizen is pointless

FEATURE – The author explores the relationship between kanban and improvement and discusses how using it can impact our lean transformation.

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Developing lean thinkers – Lessons from Toyota
January 19, 2019
Developing lean thinkers – Lessons from Toyota

VIDEO - In this video from the recent European Lean Educator Conference, John Shook and Isao Yoshino draw on their experience at Toyota to reflect on the development of lean thinkers.

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Lean delivery
January 15, 2019
Lean delivery

NOTES FROM THE GEMBA – After re-insourcing its bike repair workshop, a distribution center of France's La Poste has begun to recover long-lost knowledge about the work of mailmen and using it to innovate.

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Monozukuri, Hitozukuri, Kotozukuri
January 8, 2019
Monozukuri, Hitozukuri, Kotozukuri

RESEARCH – The authors present a new perspective on value creation. In addition to monozukuri (making things) and hitozukuri (making people), they discuss the idea of kotozukuri, making things happen.

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Kgotla, a foundation for lean thinking
January 3, 2019
Kgotla, a foundation for lean thinking

FEATURE – Is it possible to build our lean transformation efforts on pre-existing cultural aspects we find in our societies? According to the author, it is… and it works really well.

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Lean thinker, I salute thee
December 27, 2018
Lean thinker, I salute thee

ROUND-UP – As the year ends, our editor reflects on the state of the lean movement and looks back at the best articles published by Planet Lean this year.

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What it takes to learn lean
December 20, 2018
What it takes to learn lean

FEATURE – The author, a lean leader from Germany, recounts his experience bringing lean change about and discusses what it takes to truly learn lean thinking.

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Where the true strength of an obeya lies
December 4, 2018
Where the true strength of an obeya lies

FEATURE – The obeya room limits the number of unknowns before we start developing a product. In this sense, it’s a tool for discovery more than it is for delivery.

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A bold lean experiment in one of our kitchens
November 27, 2018
A bold lean experiment in one of our kitchens

FEATURE – The lean mindset Legal Sea Foods has developed is allowing the company to run bold, aggressive experiments that might some day reinvent the way their restaurant kitchens work.

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Ferreting out lean improvements at a web company
November 20, 2018
Ferreting out lean improvements at a web company

NOTES FROM THE GEMBA – The author visits a comparison website that is gradually integrating agile and lean thinking in its processes, identifying new and exciting improvement opportunities.

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Using lean problem solving at the Rio Olympics
November 13, 2018
Using lean problem solving at the Rio Olympics

FEATURE – At the 2016 Olympics in Rio, the Japanese Men’s 4x100m relay team went from being the underdogs to winning a silver medal by apply lean problem solving.

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How we are creating a lean daily management system
November 8, 2018
How we are creating a lean daily management system

VIDEO – The director of a hotel in Tenerife explains the first steps the team is taking to develop a lean daily management system, and how this connects to the organization's hoshin.

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From kaizen to innovation
November 1, 2018
From kaizen to innovation

FEATURE – Innovation is a process and lean thinking allows that process to take place, by empowering everyone in the company to think creatively about solving customer problems.

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Making hoshin work for our lean hotel
October 25, 2018
Making hoshin work for our lean hotel

VIDEO - The director of a hotel in the Canary Islands explains the hoshin efforts taking place in the organization and takes us through the lean strategy deployment boards she uses to track progress and highlight problems.

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Retaining talent to make a difference
October 17, 2018
Retaining talent to make a difference

NOTES FROM THE GEMBA – This French company provides support to the severely disabled, and is currently using lean thinking to limit employee turnover and recruit faster.

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Rising from the ashes thanks to lean thinking
October 15, 2018
Rising from the ashes thanks to lean thinking

FEATURE – This Norwegian company has come back from the brink of bankruptcy by rallying its people around a common set of values, by leaning out its processes and by involving its leadership team.

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Developing customer loyalty in the digital age
October 11, 2018
Developing customer loyalty in the digital age

FEATURE - To get on a path of sustainable growth, an organization must get to know its customers... and there is no better way of doing so than embracing and analyzing their complaints.

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The Double-Loop PDCA
October 1, 2018
The Double-Loop PDCA

FEATURE – How “Double-Loop PDCA” was discovered due to a problem with implementing a lean daily management system in a South African hospital.

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Helping Turkey to thrive with lean management
September 27, 2018
Helping Turkey to thrive with lean management

GETTING TO KNOW US – Earlier this month, our editor visited Istanbul to learn about the work Lean Institute Turkey is doing to spread lean in Turkey and beyond. He sat down with the institute’s President for a chat.

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Collaborating more closely with our suppliers
September 25, 2018
Collaborating more closely with our suppliers

FEATURE – This Dutch company decided to start its lean journey by involving its suppliers in the improvement work. We hear from both customer and supplier.

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Can you standardize creative work?
September 19, 2018
Can you standardize creative work?

FEATURE – The belief that standardization kills creativity can be a severe hindrance in a lean transformation. The author discusses how he convinced his team of architects to give standards a try.

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Good Thinking, Good Products
September 17, 2018
Good Thinking, Good Products

FEATURE – Following a recent visit to Toyota, the authors strive to challenge popular beliefs and shed a light on the underlying philosophy that has made TPS a success for over half a century.

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Coming together as a firm using book clubs
September 13, 2018
Coming together as a firm using book clubs

FEATURE – Lean book clubs as a way to boost learning and collaboration. A Norwegian firm that has been using them for a decade gives us a few tips on how to make them successful.

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A story of lead-time in digital
September 7, 2018
A story of lead-time in digital

BUILDING BRIDGES – In another article for their series, lean digital company Theodo tells us about their efforts to measure and reduce its lead-time to deliver product features.

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A playground for lean teamwork and collaboration
September 5, 2018
A playground for lean teamwork and collaboration

FEATURE – Enabling its people to think autonomously about problems and fostering collaboration among departments is allowing a French company that makes and installs playgrounds to thrive.

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A tale of successful lean transformations worldwide
August 24, 2018
A tale of successful lean transformations worldwide

FEATURE – Leading lean transformations in different countries is often considered a challenge. The author claims it’s not as difficult as normally assumed, so long as you stick to the lean fundamentals.

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A value stream for people development
August 16, 2018
A value stream for people development

FEATURE – The continuous flow of developing people’s capabilities throughout their studies and careers is lacking, to say the least. It’s time we saw this as one big value chain.

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The depth of Lean Thinking
August 14, 2018
The depth of Lean Thinking

FEATURE – To really embrace lean thinking means to ensure the bureaucratic structures in our organizations enable our people to excel, rather than constrain their creativity.

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Learning a different way of thinking in Japan
August 10, 2018
Learning a different way of thinking in Japan

FEATURE – Study tours in Japan are an increasingly popular learning tool for lean practitioners. The author reflects on the first ever tour she ran and on what it left people with.

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Doubling the number of performant Apps using kaizen
August 8, 2018
Doubling the number of performant Apps using kaizen

BUILDING BRIDGES – A member of the Theodo team tells us about their attempts to improve the performance of their Web apps using lean principles.

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Lean Thinking: ingredients, incubation and diffusion
July 24, 2018
Lean Thinking: ingredients, incubation and diffusion

FEATURE – The author offers an overview of the ingredients that made lean thinking what it is, of the 30 years of incubation it underwent at Toyota, and of its diffusion from 1980 onwards.

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Managing the complexity of our oil & gas value streams
July 19, 2018
Managing the complexity of our oil & gas value streams

FEATURE – In this frank account, a senior executive discusses the challenges facing an oil and gas company as it tries to manage the complexity of its upstream and downstream supply chains.

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The architecture of a lean transformation
July 17, 2018
The architecture of a lean transformation

FEATURE – The role of the coach in a lean transformation is an often-debated topic. The author discusses his experience building the architecture of the Halfway turnaround.

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Using lean to gain a competitive advantage
July 13, 2018
Using lean to gain a competitive advantage

NOTES FROM THE GEMBA – In the web marketing world, a competitive advantage is a matter of life and death for businesses. The author meets a firm that has been leveraging lean to gain one.

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Unearthing problems by reducing work-in-progress
July 11, 2018
Unearthing problems by reducing work-in-progress

BUILDING BRIDGES - This month, we hear how addressing work-in-progress led a startup specialized in AI to productivity gains on their machine learning projects.

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How we are rolling out lean in our chain of stores
July 5, 2018
How we are rolling out lean in our chain of stores

FEATURE – When Praktiker decided to turn to lean thinking, they were faced with the challenge of rolling out its principles and practices to 20 DIY stores. Here’s how they are trying to make it work.

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Start your change project with a concept paper
July 3, 2018
Start your change project with a concept paper

FEATURE – This article offers an exhaustive explanation of how to prepare a Concept Paper and why this is a tool that will help us to succeed in the execution of large change projects.

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Michael Ballé on how a yamazumi chart enables standard work
June 19, 2018
Michael Ballé on how a yamazumi chart enables standard work

THE TOOLS CORNER – Standardizing the work is one of the fundamentals of lean thinking, but without a yamazumi chart visualizing it (and helping us to streamline it) this is impossible.

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A virtual book club got us started on our lean journey
June 13, 2018
A virtual book club got us started on our lean journey
virtual book club lean manager

FEATURE – A UK-based team of client services managers working for HR consultancy Mercer is using a virtual book club to take their first steps into the world of lean thinking.

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Building applications that really support the daily work
June 11, 2018
Building applications that really support the daily work

FEATURE – Technology should help people in their work, and it is with this in mind that the  general manager of this car preparation center decided to learn to develop Apps.

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Building quality into our code using the red bins system
June 7, 2018
Building quality into our code using the red bins system

BUILDING BRIDGES – In this article, we learn how a team of software developers leverages the lean concept of “red bins” to ensure the quality of the code they write.

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Michael Ballé on how to really build trust in a lean company
June 1, 2018
Michael Ballé on how to really build trust in a lean company

FEATURE – In this interesting piece, the author explains why living up to the ideal of mutual trust is hard, and how lean tools can help us build a workplace based on respect.

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How the Dutch Special Forces apply lean without realizing it
May 23, 2018
How the Dutch Special Forces apply lean without realizing it

FEATURE – Teamwork, value stream mapping, 5S, kaizen – a former officer in the Dutch Special Forces reflects on how lean thinking is unconsciously embedded in Special Operations practices.

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How to ensure quality issues are detected and tackled fast
May 18, 2018
How to ensure quality issues are detected and tackled fast

THE TOOLS CORNER – This month, the author discusses how we can ensure quality problems are identified early, tackled swiftly and prevented from reoccurring.

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These developers learned what lean can do that agile cannot
May 11, 2018
These developers learned what lean can do that agile cannot

FEATURE – In this article, we learn how a simple andon system and lean problem solving helped Theodo move past some of the most common obstacles that Agile alone can’t overcome.

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Why the mining industry desperately needs lean thinking
May 7, 2018
Why the mining industry desperately needs lean thinking

FEATURE – Lean thinking is still largely absent from the mining industry. The author explains the great opportunities that lie ahead for an industry with a huge potential to improve.

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Nick Katko explains the benefits of lean accounting
April 27, 2018
Nick Katko explains the benefits of lean accounting

FEATURE - Without a solid accounting function no transformation can ever succeed. The author explains why lean accounting should be part of your strategy.

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How this SME made lean its strategy for sustainable growth
April 23, 2018
How this SME made lean its strategy for sustainable growth

NOTES FROM THE GEMBA – The author visits an SME specializing in the instalment of electrical equipment. Its CEO has learned that integrating lean in their strategy can lead to sustainable growth.

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Michael Ballé's short guide to successfully using SMED
April 16, 2018
Michael Ballé's short guide to successfully using SMED

THE TOOLS CORNER – For the second article in our new series, the author offers a guide to the origins and use of one of lean's most important tools: SMED.

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A single experiment changed how we produce furniture
April 13, 2018
A single experiment changed how we produce furniture

FEATURE – Sometimes all you need to change minds is a successful experiment. This is how a Norwegian furniture manufacturer managed to transform the way it thinks about its sofa production.

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Drawing inspiration from a factory's kaizens and dojos
April 11, 2018
Drawing inspiration from a factory's kaizens and dojos

BUILDING BRIDGES – This month, a CTO explains how his software company borrowed the kaizen spirit – and the idea of a dojo – from an avionics factory and put it to good use.

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Different behaviors for different stages of a lean journey
April 9, 2018
Different behaviors for different stages of a lean journey

RESEARCH – Why do we struggle to identify the managerial behaviors that underpin different stages of a lean transformation? The author’s research looks into how we can be more situational in our leadership approach.

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This bakery found out how inspiring lean books can be
April 5, 2018
This bakery found out how inspiring lean books can be

FEATURE – How reading lean books empowered people and transformed the managerial culture at an industrial bakery in the Western Cape Winelands in South Africa.

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Using LPPD ideas and techniques in a healthcare setting
March 30, 2018
Using LPPD ideas and techniques in a healthcare setting

FEATURE – This article (and video) explains how Michigan Medicine applied lean product and process development tools and methods to their clinical processes. A powerful experiment.

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Better learning in Italian high schools using lean and Scrum
March 28, 2018
Better learning in Italian high schools using lean and Scrum

FEATURE – Is the traditional teaching model used in our schools obsolete? A high school in Italy has been experimenting with lean thinking and Scrum applied to students’ learning, and the results have been enlightening.

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Meet the club experimenting with IT and sustainability
March 22, 2018
Meet the club experimenting with IT and sustainability

NOTES FROM THE GEMBA – This month, the author meets a group of business leaders consistently breaking new ground in their exploration of the relationship between IT and sustainability by using a kaizen-like approach.

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Unlocking the secrets of Kanban with Michael Ballé
March 20, 2018
Unlocking the secrets of Kanban with Michael Ballé

THE TOOLS CORNER – In this new series, we go back to basics, offering a guide on how to implement some of the most important lean tools and explaining why they are so clever. First up, Kanban.

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How we secured a future for employees at Toyota Australia
March 14, 2018
How we secured a future for employees at Toyota Australia
Toyota Australia Altona closure lean thinking

FEATURE – Last year’s shut-down of Toyota’s Altona plant in Australia moved us all. Here, the former Divisional Manager of Manufacturing offers a first-hand account of how the company made the most of a terrible situation.

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Orry Fiume on the two realities of lean that scare most CEOs
March 12, 2018
Orry Fiume on the two realities of lean that scare most CEOs

FEATURE – CEOs need to see people as assets and transform their companies’ product development systems if they are to tap into the full potential of a lean strategy.

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