Features

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The role of “System 3” thinking
November 16, 2020
The role of “System 3” thinking

FEATURE – This compelling article explores how our brain constantly looks for emotional resonance with the environment around us. Is this System-3 type thinking the key to enabling joint problem solving?

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Six Toyota practices for leading with respect
November 12, 2020
Six Toyota practices for leading with respect

FEATURE – The authors share the main insights from a webinar with two Toyota leaders from South America, on the leadership practices that have allowed the company to sustain results for decades.

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Keeping focus in a war zone
November 9, 2020
Keeping focus in a war zone

FEATURE – The author discusses the impact of the Covid-19 pandemic on the companies and the needs of individuals in her town of Maun, Botswana, and wonders what role lean can play in their lives.

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An obeya to build and industrialize our IT delivery
October 29, 2020
An obeya to build and industrialize our IT delivery

FEATURE – In this article we learn how the creation of an Obeya helped an international insurance company boost collaboration among functions and accelerate the delivery of an important IT project.

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Improving children's care at a Chinese hospital
October 26, 2020
Improving children's care at a Chinese hospital

FEATURE - This story from a Chinese children's hospital reminds us that the lean healthcare improvements we make can have remarkable results on both patients and staff.

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Putting the customer at the heart of public service
October 22, 2020
Putting the customer at the heart of public service

FEATURE – This story of a lean application in elderly care in a Norwegian borough demonstrates the great strides that can be made in providing better service to citizens if their needs become the focus of the work.

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Designing the best possible process
October 12, 2020
Designing the best possible process

FEATURE – This article analyzes some of the most effective tools lean practitioners can deploy to design solid processes characterized by an effective sequence of tasks and a focus on customer value.

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Truly seeing the big picture
October 5, 2020
Truly seeing the big picture

FEATURE – In this personal account, the author explains how Lean Thinking inspires her painting process, debunking the myth that the methodology stifles creativity.

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The “mangineer” and people development
September 24, 2020
The “mangineer” and people development

FEATURE – Sometimes you just need to get creative: as part of its flexible manufacturing model, Esquel introduced a new role on its shop floor – the “mangineer”.

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Beyond exploitation - an alternative business system
September 21, 2020
Beyond exploitation - an alternative business system

FEATURE – The transformational power of Lean Thinking allows us to see it as a way to solve some of the world’s biggest problems. Dan Jones explains why it can represent an alternative to our exploitation-based system.

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Lean turnaround – charting a new course
September 17, 2020
Lean turnaround – charting a new course

FEATURE – In business, the word “turnaround” refers to radical changes in the direction a company is moving toward. Here’s why Lean Thinking can increase the chances of success of such endeavors.

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A tool for effective marketing strategies
September 14, 2020
A tool for effective marketing strategies

FEATURE – Tools and framework help us to bring lean principles to life and act on our strategies. The author introduces the Lean Marketing Canvas.

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Jishuken at a Coloplast distribution center
September 10, 2020
Jishuken at a Coloplast distribution center

VIDEO - In February, a group of Lean Global Network coaches visited Coloplast's Parts Distribution Center in Hungary to help the local team improve the internal lead-time across the facility.

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The power of visual thinking
September 7, 2020
The power of visual thinking

FEATURE – How does visual thinking practically help an organization? The author discusses three different ways in which it can be used to benefit a business and help it to improve itself.

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Do you run a team or a gang?
August 27, 2020
Do you run a team or a gang?

FEATURE – The author discusses two ways in which people can work together in a group – a team or a gang – and explains why you will need both at one time or another in your lean transformation.

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Three strategies to reuse product knowledge
August 17, 2020
Three strategies to reuse product knowledge

FEATURE – Developing new products faster than our competitors can make or break a company. The authors share three strategies to reuse our engineering knowledge and build a competitive advantage.

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Our experience teaching lean at SulAmérica
August 13, 2020
Our experience teaching lean at SulAmérica

FEATURE – What does it take to support a lean transformation from within? The author reflects on the role of the lean team in the turnaround of Brazilian insurance company SulAmérica.

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Start with Kanban
August 10, 2020
Start with Kanban

FEATURE – Using an effective example from every-day life, the author discusses why Kanban is the gateway to Lean Thinking – and not just a tool.

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Transforming our training company
August 3, 2020
Transforming our training company

FEATURE – To lean out a training organization means to both transform its internal processes and integrate Lean Thinking in its educational offering: the story of ZingTrain.

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Changing our minds to change our business
July 30, 2020
Changing our minds to change our business

NOTES FROM THE GEMBA – It can take time to challenge our misconceptions and set off on a lean journey. Once we get it, however, it’s hard to stop the improvements, as this French company found out.

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Why lean marketing is the future
July 23, 2020
Why lean marketing is the future

FEATURE – No organization can expect to survive without a sound marketing strategy. The author outlines the main elements and advantages of a lean marketing approach.

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Overcoming structural racism with lean leadership
July 20, 2020
Overcoming structural racism with lean leadership

FEATURE – Can behaviors inspired by lean leadership help us to push back against our society’s ingrained racial bias? Our Brazilian colleagues discuss.

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Lean and green in a Scottish university
July 16, 2020
Lean and green in a Scottish university

FEATURE – Why do lean and green go hand in hand? In the experience of this university in Edinburgh, they are both about respecting people and thinking holistically.

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The role of HR in a lean transformation
July 6, 2020
The role of HR in a lean transformation

FEATURE – The author outlines the role of HR in a lean transformation and explains why our ability to successfully turn around a business largely depends on activities in which HR participates.

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Four types of problems, in the management system
July 2, 2020
Four types of problems, in the management system

FEATURE – A lean management system is necessary to effectively run a business. Can Art Smalley’s four types of problems framework help such a system to focus on what’s really important?

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Passing down TPS across generations
June 29, 2020
Passing down TPS across generations

FEATURE – This intimate account looks back at the time one of the authors spent working with Harada-san and how it shaped his career and encouraged him to spread TPS knowledge.

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Lean innovations for restaurants
June 22, 2020
Lean innovations for restaurants

FEATURE – The restaurant business has always been tough, but Covid-19 is now presenting it with new challenges. The author shares a few lean practices that can help restaurants develop competitiveness.

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Lean for remote team management
June 11, 2020
Lean for remote team management

FEATURE – The Covid-19 pandemic has reminded us all that the nature of the work has changed forever. The author discusses remote work and how Lean Thinking can help you make the most of it.

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Down with batching
June 8, 2020
Down with batching

FEATURE – To speed up the issuance of insurance policies, a SulAmérica department decided to move away from big batches and start working in flow.

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Marie Kondo and the art of home 4S
June 4, 2020
Marie Kondo and the art of home 4S

FEATURE – The Japanese organizing guru has become very popular in recent years, but what does Lean Thinking tell us about her approach?

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Eight practices to put more green into lean
May 25, 2020
Eight practices to put more green into lean

FEATURE – The planet is warming at an unsustainable rate, pollution is increasing, wildlife populations and arable land areas have plummeted, and our oceans are filling with plastic. Can Lean Thinking help?

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Keep calm and manage stably: Akio Toyoda on crises
May 21, 2020
Keep calm and manage stably: Akio Toyoda on crises

FEATURE – Akio Toyoda’s May 12th press conference to present Toyota’s financial results offers great insights into how the company is reacting to the pandemic, say Jeff Liker and John Shook.

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How we made our microbiology lab Covid-ready
May 18, 2020
How we made our microbiology lab Covid-ready

FEATURE – When the number of Covid-19 cases skyrocketed in the Italian region of Piedmont, this microbiology lab had to find a way to increase its capacity to process swab tests. Here’s how they did it.

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Anticipating the Covid-19 storm
May 15, 2020
Anticipating the Covid-19 storm

NOTES FROM THE (VIRTUAL) GEMBA – In the last of her series of virtual gemba walks, the author learns how a hospital in the Caribbean island of Martinique relied on Lean Thinking in its fight against the Coronavirus.

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Reimagining restaurants after Covid-19
May 12, 2020
Reimagining restaurants after Covid-19

FEATURE – The future has never looked more uncertain for restaurants and cafes. The authors share a set of practical lean tips that can guide these organizations navigate the storm.

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Webinar: lean healthcare vs the Coronavirus
May 8, 2020
Webinar: lean healthcare vs the Coronavirus

WEBINAR – Last month, the Lean Management Instituut in Holland organized a webinar to discuss the response of lean healthcare organizations to the Coronavirus. Today we are repurposing for you all.

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Facing the crisis with an appetite for improvement
May 6, 2020
Facing the crisis with an appetite for improvement

NOTES FROM THE VIRTUAL GEMBA – Despite a 40% drop in sales and the looming prospect of having to furlough part of its staff, this French company is finding in lean manufacturing an ally to fight the current crisis.

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Lean thinking for more resilient supply chains
May 4, 2020
Lean thinking for more resilient supply chains

FEATURE – The Covid-19 pandemic has exposed all the shortcomings of our current supply chains. Lean Thinking can make them more agile, aligned and adaptive.

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Staying ready in uncertain times
April 30, 2020
Staying ready in uncertain times

NOTES FROM THE (VIRTUAL) GEMBA – Throughout the lockdown, this car-selling business has never lost its focus on people development. The author learns how this approach is helping the firm make the most of the crisis.

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The lean playbook
April 28, 2020
The lean playbook

FEATURE – The author reflects on how lean organizations are reacting to the Covid-19 crisis and discusses the tough questions they are asking themselves.

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Lean healthcare practitioners on fighting Coronavirus
April 24, 2020
Lean healthcare practitioners on fighting Coronavirus

FEATURE – How did lean healthcare organizations respond to the most critical stage of the epidemic? We asked three hospitals in Catalonia and Toledo to share their experience.

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Spaghetti charts and physical distancing
April 20, 2020
Spaghetti charts and physical distancing

FEATURE – A simple lean tool can help us create safer flows in our businesses, a critical challenge as we plan our return to work with new physical distancing measures in place.

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The world after Covid-19
April 17, 2020
The world after Covid-19

FEATURE – Looking to the future, the author encourages us to challenge obsolete ideas and seize the opportunity provided by Lean Thinking to make the world a better place for all.

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Learning fast in the crisis
April 15, 2020
Learning fast in the crisis

NOTES FROM THE (VIRTUAL) GEMBA – This small manufacturer is relying on Lean Thinking to keep the business running during the Covid-19 crisis, overcome the disruption in its supply chain, and even innovate.

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Were we born for a time such as this?
April 13, 2020
Were we born for a time such as this?

FEATURE – This time of crisis is a perfect opportunity to use Lean Thinking to review processes, improve standards and prepare ourselves for the “reconstruction”, says Sharon Visser.

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Leveraging lean learnings to face the crisis
April 8, 2020
Leveraging lean learnings to face the crisis

NOTES FROM THE (VIRTUAL) GEMBA – This week, the author chats with an innovative insurance company as it relies on its lean learnings to ensure business continuity and switch to remote working during the Covid-19 crisis.

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Daily management and experimentation in a crisis
April 6, 2020
Daily management and experimentation in a crisis

FEATURE – As businesses struggle with disruption and an uncertain future in the midst of the Covid-19 crisis, the author suggests they turn to lean daily management and get into an experimentation mindset.

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Fighting Covid-19 with lean healthcare
April 3, 2020
Fighting Covid-19 with lean healthcare

FEATURE - A Lean Global Network team of lean practitioners and coaches shares a set of lean healthcare tips hospitals can apply today to ready themselves for the peak of Covid-19 cases.

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Facing the emergency
April 1, 2020
Facing the emergency

NOTES FROM THE (VIRTUAL) GEMBA – In this new series - one new article every week during the Covid-19 crisis) - the author asks companies how they are reacting to this health emergency. First up, Proditec.

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Lean healthcare on the front lines
March 30, 2020
Lean healthcare on the front lines

FEATURE – Our coverage of the Covid-19 emergency continues with an article discussing how lean healthcare principles can support and protect the professionals at the front line of this war.

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Panic buying and the Coronavirus
March 27, 2020
Panic buying and the Coronavirus

FEATURE – With the Covid-19 emergency, people across the world have been stockpiling on household products, exposing the shortcoming of batching-prone supply chains.

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Harada-san and the steps to better Jidoka
March 23, 2020
Harada-san and the steps to better Jidoka

FEATURE – In the first piece of a series on Takehiko Harada’s contribution to TPS, the authors discuss the Nagara Switch and how it helps to achieve better Jidoka.

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Why bother with lean when we're all doomed?
March 16, 2020
Why bother with lean when we're all doomed?

FEATURE – When faced with a crisis, like the current one, it is natural to wonder, “Why bother?”. Yet, this is when we most need a growth mindset and a framework like lean thinking to figure out a way forward.

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The power of lean planning
March 12, 2020
The power of lean planning

FEATURE – A Dutch transmission system operator is using Lean Planning – built around the Last Planner System – to better manage its complex infrastructure projects.

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Hoshin kanri in a picture
March 9, 2020
Hoshin kanri in a picture

FEATURE – Hoshin is a powerful management practice that aligns the work at different levels to a company’s strategic goals. The author offers a one-page visual summary.

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Gemba walks: the common pitfalls
March 5, 2020
Gemba walks: the common pitfalls

FEATURE – The author discusses the most common mistakes leaders make during gemba walks and the things they need to keep in mind to make the most of this important management practice.

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What is A3 Thinking?
March 2, 2020
What is A3 Thinking?

ROUNDUP – Our editor discusses A3 Thinking and its various uses, curating a list of the best Planet Lean articles published on this topic over the years.

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The gift that keeps on giving
February 27, 2020
The gift that keeps on giving

FEATURE – The benefits of establishing a lean operating system will support the growth and success of a business in the long term, says Karen Gaudet looking back at her experience at Starbucks.

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Enhancing your gemba skills
February 24, 2020
Enhancing your gemba skills

FEATURE – Michael Ballé shares a few tricks he uses to escape his default thinking and ensure he makes the most of every gemba walk he goes on.

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Sorting out sourcing
February 20, 2020
Sorting out sourcing

FEATURE – The Sourcing team at insurance company SulAmérica tells us about how they were able to transform the process in their department in order to become more efficient in dealing with their workload.

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The Crab Method
February 17, 2020
The Crab Method

FEATURE – We hear it time and time again: in a lean transformation, middle management is the biggest hindrance to change. The author explains his strategy to win them over.

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Learning to be lean chameleons
February 13, 2020
Learning to be lean chameleons

FEATURE – In this candid, personal account, the author shares her experience as a lean coach, her challenges and success, and how she adapts to different situations.

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Gap analysis, made simple
February 10, 2020
Gap analysis, made simple

FEATURE – The difficulty of sustaining results often stems from our inability to monitor the KPIs that truly matter and to focus on business priorities. The author suggests a hands-on approach to strategy deployment.

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Predictable vs unpredictable work
February 6, 2020
Predictable vs unpredictable work

FEATURE – It is a common misconception that our work is too unpredictable to fit into a standardized approach. The author debunks this myth.

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Grievances first
February 3, 2020
Grievances first

NOTES FROM THE GEMBA – How do you kick off a lean journey? This French company has chosen to begin by analyzing and tackling each customer complaint.

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What does a lean sensei bring to the party?
January 27, 2020
What does a lean sensei bring to the party?

FEATURE – Lean coaching is all the rage these days, but to what end? The author reframes the role of a sensei as an expert in achieving productivity by engaging everyone in kaizen.

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Centerlining: what it is and how it works
January 16, 2020
Centerlining: what it is and how it works

FEATURE – In this compelling read, the author explains how “centerlining” tools and settings can reduce variation in a process and avoid having to constantly seek adjustments à la McGyver.

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New Year loss and found
January 13, 2020
New Year loss and found

FEATURE – 2019 was another momentous year for the Lean Community. John Shook reflects on what we lost and what we gained in the last year of the decade.

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Making hard work easier
January 9, 2020
Making hard work easier

FEATURE – Reflecting on some of the work he’s recently observed, the author discusses what lean thinking teaches us about making life easier for the value creators in our organizations.

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The practice of reflection
January 6, 2020
The practice of reflection

FEATURE – The holidays are a time for reflection. The author shares some her reflections on her experience with lean thinking and the role of leadership in a lean transformation.

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What is hoshin kanri?
December 19, 2019
What is hoshin kanri?

ROUNDUP – In the last roundup on lean tools and concepts of the year, our editor collects and curates the best articles on strategy deployment (hoshin kanri).

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When startups visit Toyota
December 12, 2019
When startups visit Toyota

FEATURE – Digital organizations are starting to recognize that Toyota’s unique approach can show them the way forward, just like it does “traditional” organizations. Here, we hear from a few startup CEOs following their trip to Japan.

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Change management from the inside out
December 2, 2019
Change management from the inside out

FEATURE – The author discusses how the daily practice of lean thinking develops perseverance and the grit a leader needs to improve an organization.

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Practice makes perfect
November 28, 2019
Practice makes perfect

FEATURE – Much like lean management, attaining perfection in music requires constant practice. The author looks back at his musical past and at a recent Lean Global Network samba gig.

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A lean transformation is a cognitive transformation
November 25, 2019
A lean transformation is a cognitive transformation

FEATURE – By looking at two practical examples, the authors discuss the cognitive shift towards learning and continuous improvement that takes place in a lean transformation.

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Project management woes
November 18, 2019
Project management woes

FEATURE – What are the main problems people encounter when running a project? The author ran a survey with 126 people over two years and presents the results of his research in this article.

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The gateway to success
November 11, 2019
The gateway to success

NOTES FROM THE GEMBA – By introducing flow in its processes and transforming its approach to managing the business, this French manufacturer of fences and gates is building a competitive advantage.

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Lean transformation: eight tips from Philips
November 7, 2019
Lean transformation: eight tips from Philips

FEATURE – A few weeks ago, we learned how Philips is leading their lean transformation. In this follow-up article, the authors provide some great tips based on the company’s experience.

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Kaizen all around
November 4, 2019
Kaizen all around

FEATURE – Two coaches from Italian company FPZ reflect on their role helping lean thinking spread across the company and its newly-acquired businesses.

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What is kaizen?
October 31, 2019
What is kaizen?

ROUNDUP – This month, we look at the most effective lean improvement approach – kaizen – by looking back at some of our best articles on the subject.

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Fancy a cup of lean coffee?
October 28, 2019
Fancy a cup of lean coffee?

FEATURE – What started as the idea of two friends to meet up and discuss their lean journeys turned into a regular get-together of lean practitioners in the Cape Town area. Another example of the importance of sharing.

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The iron law of scale-up
October 24, 2019
The iron law of scale-up

FEATURE – As our social systems grow, we need an effective way to manage them. This makes bureaucracies an inescapable part of life for our society and businesses. But how can we mitigate their negative effects?

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Lean-n-food
October 21, 2019
Lean-n-food

FEATURE – The food industry is mired with problems all along the value chain. In this call to arms, the author explains why lean thinking is the only tool we have to transform it right now.

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Lean helps save lives in South Africa
October 10, 2019
Lean helps save lives in South Africa

FEATURE – Only when we go where the action is, do we begin to truly understand the work. Rose Heathcote joins the Emergency Medical Services in Cape Town for a day.

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Our gemba walks in Brazil
October 7, 2019
Our gemba walks in Brazil

FEATURE – Last month, the Lean Global Network met in Brazil for its annual meeting. As part of it, we visited several amazing gembas. Three of our lean coaches reflect on what we learned.

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Slashing onboarding time for new developers
September 30, 2019
Slashing onboarding time for new developers

BUILDING BRIDGES – Using kaizen, a team at Theodo was able to reduce the time necessary to install a project on a new developer’s computer from three weeks to twelve minutes.

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What is an Obeya?
September 26, 2019
What is an Obeya?

FEATURE – In this roundup, we discuss the obeya room and use some of the best articles on the topic to explain why it’s such a powerful tool to drive improvement in your organization.

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When lean takes off
September 12, 2019
When lean takes off

NOTES FROM THE GEMBA – The author visits the Parisian airport of Orly to learn about a pilot project (pun intended) that aims to tackle the late departure of flights using lean thinking.

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What is lean learning?
September 9, 2019
What is lean learning?

FEATURE – How does lean apply to learning? The author reflects on the lean transformation his schools are undergoing and on its practical implications on students, staff and leaders.

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Turn the beat around
September 3, 2019
Turn the beat around

FEATURE – One year ago, the author started coaching organizations in her town of Maun, Botswana. Here she reflects on her experience and draws an interesting parallel between lean management and dancing.

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Where are we in lean product development?
September 2, 2019
Where are we in lean product development?

FEATURE – The authors discuss some of the most common problems that product development teams experience and what an effective assessment tool for engineering looks like.

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Lean is an educational system
August 27, 2019
Lean is an educational system

FEATURE – In this compelling read, the author discusses lean thinking as a system for learning that challenges our assumptions and tells us why blindly applying “best practices” takes us nowhere.

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What is 5S?
August 22, 2019
What is 5S?

FEATURE – In this roundup, we look at one of the most important lean tools and how it is deployed in organizations by bringing together PL articles on the subject.

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Understanding lean visual management tools
August 20, 2019
Understanding lean visual management tools

THE NAKED GEMBA – This useful article helps us to understand the different type of visual controls we can put in place, how they work and which ones to use to best convey our message.

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The role of a lean educator
August 8, 2019
The role of a lean educator

FEATURE – What does it really mean to teach lean? The author reflects on this question and shares a few tips on how to successfully engage learners in different environments.

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A sense of heritage in an uncertain world
July 30, 2019
A sense of heritage in an uncertain world

FEATURE – In a market where products become obsolete very fast, this Toyota supplier has learned the importance of staying true to its heritage and developing know-how and people’s capabilities.

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The synergies you need to succeed
July 11, 2019
The synergies you need to succeed

FEATURE – While at Starbucks, the author learned the importance of collaboration among the key functions of Operations, HR and Finance to advance a lean transformation.

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Introducing the Toyota Flow System
July 9, 2019
Introducing the Toyota Flow System

FEATURE – In the age of complexity and disruption, flowing value to customers as quickly as possible is critical. The new Toyota Flow System strives to address this issue.

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My father is my sensei
July 4, 2019
My father is my sensei

FEATURE – In this intimate account, the author reflects on the role of a lean sensei by looking back at what he’s learned from his own… his father.

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Fertile ground for lean seeds
June 25, 2019
Fertile ground for lean seeds

FEATURE – Lean Institute Brasil is running pioneering lean experiments in agriculture. The authors reflect on the challenges of transforming traditional farming culture and the opportunities lean affords.

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